Jobs in the United States

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Bilingual Caregiver
Benevolent Hearts Home Care - Bedford, TX
Saginaw, TX
- $16.25 USD / hour
Bilingual Caregiver – One-on-One In-Home Support
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Home Health Physical Therapist
Humana
Carson City, NV
- $100,400 to $138,200 USD / year
As a therapist at CenterWell Home Health, reporting to the Clinical Manager, you will help patients regain strength, mobility and independence, from the comfort of their homes. By…
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Home Health Physical Therapist PRN
Humana
Carson City, NV
- $100,400 to $138,200 USD / year
…variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan,…
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Home Health Licensed Practical Nurse PRN
Humana
Carson City, NV
- $57,200 to $78,800 USD / year
As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in the comfort of their homes.…
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Community Resource Coordinator- Sparta
Humana Insurance Company
Sparta, WI
…where you will serve members in the Wisconsin Family Care (FC) program. Reporting to the Manager of Care Coaching, you will provide comprehensive case management services to frail elders…
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Home Health Occupational Therapist
Humana
Rolla, MO
…enjoy a better quality of life. You will report the Clinical…
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Front End Manager
Brookshire Grocery Company
Shreveport, LA
Investing in your dreams: Scholarships and educational support to fuel your growth.
Added 1 min ago
Account Manager
MiQ Digital USA inc.
NY
MiQ is looking for an Account Manager to join our NY team. The candidate will be empowered to protect and grow client relationships across a portfolio of advertisers. The role offers the…
Added 1 min ago
Account Manager
MiQ Digital USA inc.
United States
MiQ is looking for an Account Manager to join our Chicago team. The candidate will be empowered to protect and grow client relationships across a portfolio of advertisers. The role offers…
Added 1 min ago
Housing Specialist
Hope Solutions
Pleasant Hill, CA
The Housing Specialist is responsible for providing housing search and placement support, home-based case management, and referrals to community resources for homeless families enrolled in…
Added 1 min ago
Specialist, Account Manager
Kaukauna, WI
Otis Elevator Company is searching for a highly motivated Specialist, Account Manager, responsible for territory sales, margin growth & customer satisfaction for customers in the Green Bay,…
Added 1 min ago
New Equipment Field Manager
COLUMBUS, OH
Ensure customer satisfaction, engineering support and improved profitability
Added 1 min ago
Specialist, Account Manager
Baltimore, MD
Otis Elevator Company is searching for a highly motivated Specialist, Account Manager, responsible for territory sales, margin growth & customer satisfaction for customers in the Madison,…
Added 1 min ago
Manager, Service Ops
Maryland Heights, MO
Otis Elevator Company is seeking a Manager, Service Ops to lead maintenance and inspection operations across the greater St. Louis metropolitan area and an assigned portion of Illinois.
Added 1 min ago
Manager, Contracts - International (Onsite)
RTX
United States
Raytheon is seeking an experienced international Manager, Contracts to join our Global Contracts organization in support of the Land & Air Defense Systems (LADS) Strategic Business Unit…
Added 1 min ago
Manager, Program Finance & Control Analyst
RTX
United States
…lookout for an exceptional individual to join us in the role of Manager, Program Finance & Control Analyst…
Added 1 min ago
Appian BPM Architect
RTX
Remote, United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 1 min ago
Appian BPM Operations Developer
RTX
Remote, United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 1 min ago
Sr Program Integrator (PI) - XTR-2 Program
RTX
United States
Provide deputy-program-manager-level support in day-to-day program execution, including preparation for internal and external reviews, customer meetings, milestone readiness, and executive…
Added 1 min ago
Manager, Corporate Contracts Operations
RTX
Remote, United States
RTX is looking for a talented Manager, Corporate Contracts Operations to join our Legal Contracts and Compliance team!
Added 1 min ago
Sr. Manager Business Systems and Transformation
RTX
Remote, United States
RTX has an opening for Manager Business Systems and Transformation). We are seeking a skilled and experienced person to join our digital organization to support our Finance and Reporting.
Added 2 mins ago
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Assistant Manager
Pizza Hut
Henderson, KY
- $15 to $18 USD / hour
Support the Restaurant General Manager (RGM) in daily operations
Added 2 mins ago
Senior Customer Success Manager
Healthix
Remote, United States
Through initiatives such as Healthix Connects, our internal volunteer and community engagement program, we are deepening our relationships with local organizations and creating…
Added 2 mins ago
Retail General Manager
Love's Travel Stops & Country Stores
Macon, GA
…30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately * Profit Sharing - Love’s…
Added 2 mins ago
Sr. Contract Manager
Fresenius Medical Care
Franklin, TN
Support budgetary reviews for financial changes to existing and future agreements, with potential responsibility for additional operationally defined markets.

Tractor Supply Company

Mgr, Digital Site Ops

Brentwood, TN, United States

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Job details

Experience: Experience: 5+ years of experience in digital operations, e-commerce, or customer engagement, with a focus on Q&A and R&R platforms.
Working hours: 15 hours per week
Posting language: English
Posted: Nov 10, 2026

Original job description

Overall Job Summary

We are seeking a dynamic and results-driven Manager, Digital Site Ops, to join our Digital team. This role is a key contributor in improving our Question & Answer (Q&A) and Ratings & Reviews (R&R) operations, ensuring we deliver a best-in-class customer experience. The ideal candidate will possess a strong understanding of digital customer engagement, cross-functional collaboration, and data-driven optimization to create value for our business and delight for our customers.

Essential Duties and Responsibilities (Min 5%)

Oversee our vendor operations, including the health, maintenance, and continuous improvement of our Q&A and R&R platforms.
Manage workflows and ensure timely and accurate responses to customer inquiries and reviews.
Partner closely with Product Managers, IT, and Customer Support Centers to align vendor strategies with business goals.
Work with internal teams to define and prioritize enhancements to improve the customer experience.
Coordinate with third-party vendors and stakeholders to address operational needs.
Analyze data and performance metrics to identify opportunities for improvement and measure the impact of implemented strategies.
Develop and maintain dashboards to monitor the health of Q&A and R&R programs.
Structure and create a SEEDS program in coordination with Merchants, Business, and UX.
Benchmark against industry best practices and recommend innovations to stay ahead in the market.
Advocate for the voice of the customer by leveraging vendor insights to inform strategic decisions.
Ensure that the platform fosters genuine, transparent, and helpful customer interactions.

Required Qualifications

Experience: 5+ years of experience in digital operations, e-commerce, or customer engagement, with a focus on Q&A and R&R platforms.

Education: Bachelor’s degree in Business, Marketing, Digital Operations, or a related field; equivalent experience will be considered.

Professional Certifications: None

Preferred knowledge, skills or abilities

Working knowledge of web-based programming and website configuration methodology
Proven ability to analyze and comprehend complex data sets
Outstanding communication skills including the ability to translate detailed technical information to easily understood concepts, decisions, and actions.
Strong Business acumen
Demonstrated ability to influence and ensure alignment with cross functional stakeholders
Experience working with vendors and outsider suppliers
Understanding of and familiarity with web and emerging technologies
Strong PC skill set, including MS Office with emphasis on Excel, Word and PowerPoint
Demonstrated success in managing third-party tools, or similar platforms, in a business environment.
Strong project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
Exceptional analytical skills and proficiency with data visualization tools (e.g., Tableau, Power BI).
Outstanding communication and interpersonal skills to effectively collaborate with diverse stakeholders.
Customer-focused mindset with a passion for delivering excellent user experiences.

Working Conditions

Normal office working conditions

Physical Requirements

Sitting
Standing (not walking)
Walking
Kneeling/Stooping/Bending
Reaching overhead
Driving a vehicle
Lifting up to 10 pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

Please visit this link for more specific information about the benefits and leave policies applicable to the position you’re applying for.

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