Jobs in the United States

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Added 6 mins ago
Senior Electrical Engineer
GPAC
Cleveland, OH
Function as lead electrical engineer for multi-discipline projects, through all phases of process
Added 9 mins ago
Senior Electrical Engineer
GPAC
Akron, OH
Function as lead electrical engineer for multi-discipline projects, through all phases of process
Added 11 mins ago
Data Center Controls Engineer, Boling, TX
Amazon
Wharton, TX
Added 11 mins ago
Sr. Solutions Consultant
Sprinklr
Remote, United States
Lead discovery sessions to understand client goals, challenges, and desired outcomes across marketing, social media, customer care and CX.
Added 11 mins ago
Lead, Manufacturing Engineering (MRO/ Plant Maintenance)
L3Harris
Rockwall, TX
Lead, Manufacturing Engineer responsible for the management of ERP sustainment and improvement activities covering Maintenance, Repair and Optimization (MRO) and Plant Maintenance.
Added 11 mins ago
Lead, Manufacturing Engineering (Quality)
L3Harris
Rockwall, TX
Lead, Manufacturing Engineer responsible for the management of ERP sustainment and improvement activities covering quality.
Added 11 mins ago
Lead, Manufacturing Engineering (SAP Warehouse Execution) 1
L3Harris
Rockwall, TX
Lead, Manufacturing Engineer responsible for the management of ERP sustainment and improvement activities covering Warehouse Execution.
Added 11 mins ago
E096 Construction Inspector III-IV Kerrville Area Office
TEXAS DEPARTMENT OF TRANSPORTATION
KERRVILLE, TX
…regarding work progress and problem resolution. Trains others. May lead the work of professional and technical employees. Responsible to a licensed professional engineer who has full…
Added 11 mins ago
Commissioning Manager - Power Generation (Multiple Locations) Job Details | Black & Veatch Family of Companies
Black & Veatch
Claude, TX
5+ years of startup experience, with at least one previous assignment as a lead discipline engineer.
Added 12 mins ago
Senior Commissioning Manager - Power Plant (Multiple Locations) Job Details | Black & Veatch Family of Companies
Black & Veatch
Claude, TX
…matters - you own your work, your impact, and your future. We lead with care , and safety is non‑negotiable and embedded into every role, site and decision , ensuring our teams return home…
Added 12 mins ago
Building Engineer
CBRE
Addison, TX
As a CBRE Building Engineer, you will be responsible for monitoring, maintaining and repairing building system operations and the performance of various areas including plumbing,…
Added 12 mins ago
HVAC Engineer
CBRE
Addison, TX
As a CBRE HVAC Engineer, you will be responsible for maintaining mechanical and electrical equipment for complex commercial HVAC systems by conducting proactive performance testing and…
Added 13 mins ago
Principal Engineer - Digital Wealth
Citigroup
Irving, TX
The Digital S/W Engineer Group Mgr is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a…
Added 13 mins ago
MC
Principal, Digital Security Engineer
Microsoft Corporation
Dallas, TX
- $130,900 to $272,300 USD / year
As a Principal, Digital Security Engineer you will take the lead in harnessing the power of AI to achieve customer leadership. Your efforts will be instrumental in executing solution sales…
Added 13 mins ago
Lead Planning & Optimization Advisor/Engineer
Marathon Petroleum Corporation
El Paso, TX · Houston, TX · Texas City, TX · San Antonio, TX
The Value Chain Optimization (VCO) team has an opening for a Cross-Regional Planning & Optimization Advisor/Engineer. The Cross-Regional Planning & Optimization Advisor/Engineer plays a…
Added 13 mins ago
P
Field Service Engineer – Diagnostics and Treatment (Field: Houston)
Philips
Houston, TX
- $35 to $54 USD / hour
This role also includes field service and lead generation incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may…
Added 13 mins ago
Supplier Quality Engineer - Airfoil Castings
GE Aerospace
Ft. Worth, TX · Houston, TX
The Supplier Quality Engineer will drive quality for assigned suppliers, including quality plan implementation, & selecting suppliers through qualification processes. They will own supplier…
Added 13 mins ago
HT
Advanced Mechanical Engineer - Heat Exchangers
Honeywell Technologies
Houston, TX
- $114,000 to $163,000 USD / year
Be part of a team that applies its expertise and knowledge across Honeywell UOP's broad portfolio of process technologies in refining, petrochemicals, gas, and renewables areas. You will…
Added 13 mins ago
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte
Houston, TX · Fort Worth, TX · Westlake, TX · Dallas, TX
…considerations to unlock value. Your work may span strategy, operations, process design, and technology as we partner with clients to transform…
Added 13 mins ago
HT
Advanced Chemical Engineer- Fired Heaters
Honeywell Technologies
Houston, TX
- $104,000 to $149,000 USD / year
Be part of a team that applies its expertise and knowledge across Honeywell UOP's broad portfolio of process technologies in refining, petrochemicals, gas, and renewables areas. You will…
Added 13 mins ago
Building Mechanical Engineer
Jacobs
Houston, TX · Dallas, TX · Austin, TX · San Antonio, TX
We are looking for a driven Building Mechanical engineer to join our team for some of the most exciting infrastructure projects in the West Central region. You will join a core group of…
Added 13 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Austin, TX
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
Added 14 mins ago
Intermediate Environmental, Health & Safety (EHS) Auditor
Jacobs
Austin, TX
…technical and senior leadership in accordance with Jacobs’ quality process. You'll apply your technical experience to develop delivery strategies and develop client relationships while…
Added 16 mins ago
Technical Leader - Hot Gas Path Design Liaison Engineering
GE Gas Turbines (Greenville) L.L.C.
United States
2) This job involves working as a hands-on engineer, interfacing closely with the
Added 18 mins ago
C
Research Engineer - Data Eval
Calder
Redwood City, CA
- $199,000 to $483,000 USD / year
…problems and operate in physical environments. We capture, process, and deliver high-fidelity human-generated spatial data at scale, providing the substrate that trains the next generation…

Trace3

Managed Services Engineer (On-site)

Dallas, TX, United States

$58,000 - $65,000 USD

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Job details

Pay: $58,000 - $65,000 USD
Experience: Associate degree in Information Technology or a related field, OR a minimum of 2 years of experience in a service desk or IT support role.
Posting language: English
Posted: Nov 6, 2026

Original job description

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

About the Role:

We are seeking a Managed Services Engineer to join our team and support a single client in a niche industry. The position provides hands-on technical support and white-glove service at the client's corporate office. The ideal candidate will have prior service desk or MSP experience, experience supporting users in a mortgage, financial services, banking, or other regulated environment, a strong technical foundation in Microsoft technologies, networking, and virtualization, and the ability to thrive in a fast-paced, high-demand environment while maintaining exceptional customer service.

*** This is a 100% Onsite requirement in Allen, TX. Monday - Friday, 8AM to 5PM ***

What You’ll Do:

Provide Tier I technical support to end users, both onsite and remotely.
Manage, prioritize, and document support requests through Zendesk.
Troubleshoot and resolve issues related to:
Network infrastructure (Meraki or similar)
Microsoft 365 administration and end-user support
Microsoft Intune and Entra
VMware virtualization environment
Windows servers and their roles
Deliver professional, white-glove field service support.
Escalate complex issues as necessary, ensuring timely resolution.
Maintain accurate and detailed ticket documentation.
Support end users by providing guidance on IT policies, tools, and best practices.
Perform effectively under pressure in a high-stress environment.

Qualifications & Interests:

Associate degree in Information Technology or a related field, OR a minimum of 2 years of experience in a service desk or IT support role.
Experience supporting users in a mortgage, financial services, banking, or other regulated business environment is highly preferred.
Experience providing white-glove support to end users, executives, and business-critical teams preferred.
Hands-on experience with:
Zendesk (or comparable ticketing system)
Network infrastructure (Meraki or similar)
Microsoft 365 administration and end-user support
Microsoft Intune and Entra
VMware virtualization platforms
Basic understanding of Windows server roles and functions.
Strong interpersonal skills: active listening, communication, and customer service.
Ability to multi-task, adapt to changes quickly, and manage time effectively.
Technical awareness: ability to match resources and tools to technical issues.
Awareness of the IT services being supported.
Typing and documentation skills to ensure quick, accurate entry of service request details.
Self-motivated with the ability to work in a fast-paced environment.
Must be eligible to work in the U.S. without the need for sponsorship.
Comfortable using generative AI tools as part of day-to-day work.

WORK ENVIRONMENT:

Must work onsite at the corporate office.
Operates in a professional office environment using standard office equipment (computers, phones, photocopiers, filing cabinets, etc.).

PHYSICAL DEMANDS:

Regularly required to sit, stand, talk, hear, and use hands and fingers to operate computer equipment.
Must be able to stoop, kneel, or reach to install and move computer equipment.
Specific vision abilities include close vision due to computer work.
Must be able to lift and move up to 50 pounds as needed.
Ability to work effectively in a high-pressure, demanding environment.

Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range

$58,000 - $65,000 USD

The Perks

Comprehensive medical, dental and vision plans for you and your dependents
401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
Competitive Compensation
Training and development programs
Major offices stocked with snacks and beverages
Collaborative and cool culture
Work-life balance and generous paid time off

Our Commitment

At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.

We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.

Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com.

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

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