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Sales Associate
Claires Essentials LLC
Monterey, CA
- $17 to $17.4 USD / hour
As a Sales Associate, you are both a brand ambassador and a certified Piercing Specialist, delivering safe, professional piercing services while creating welcoming, energetic, and…
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Clinic Nurse - Multi-Organ Transplant
The Nebraska Medical Center
Omaha, NE
Associate's in nursing (ADN) or Nursing Diploma required.
Added just now
U
Registered Nurse (RN) Night Shift (Full-time) - Behavioral Health
UHS
KINGWOOD, TX
- Full-time
Graduate of accredited school of nursing (Associate's Degree) required. BSN preferred.
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Store Manager
Ross Stores, Inc.
Mission Hills, CA
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
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RECRUITER - FT - ROC - SOUTH TEXAS HEALTH SYSTEM
UHS
EDINBURG, TX
1. Bachelor’s degree in a related field required, or 5 years of Human Resources Recruitment experience with an Associate’s Degree in a related field, or 8 years of Human Resources with 4…
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Lab Technician - Quality Control
Actalent
Kansas City, MO
- $22 USD / hour
Quality Control AssociateJob DescriptionThe Quality Control Associate performs analytical testing and supports laboratory operations to ensure product quality and compliance with…
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Senior Business Operations Analyst (EDD #10100293)
State of New Mexico
NM
- $24.88 to $37.32 USD / hour
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SHARE HCM Training & Development Coordinator (DFA/FCD #10119184)
State of New Mexico
NM
- $24.88 to $37.32 USD / hour
Associate's Degree and two (2) years of experience program administration or project management in areas related to the purpose of the position. Any combination of education and/or direct…
Added 1 min ago
MR
Food & Beverage Operations Supervisor
Marriott Resorts Hospitality Corporation
United States
- $29.9 USD / hour
Monthly associate recognition and reward programs
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Lead Maintenance Technician
Marriott Resorts Hospitality Corporation
United States
- $28.05 USD / hour
Quarterly celebrations, Associate of the Month, Associate Appreciation Week
Added 1 min ago
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Front Desk Agent
Vistana Management Inc
United States
- $20.05 USD / hour
Quarterly celebrations - Food Trucks, Associate of the Month, Associate Appreciation Week, Birthday and Holiday Celebrations
Added 1 min ago
Manager / Environmental Services / FT / Day
UHS
AMARILLO, TX
High School Diploma or GED required. Associate or Bachelor Degree preferred. Willing to consider years of management
Added 1 min ago
SA
Administrative Specialist III - Registrar's Office
Southern Arkansas University Tech
Camden, AR
- $25,773 USD / year
Added 1 min ago
Junior Product Manager - Quantum
Pride Mobility & Quantum Rehab
Duryea, PA
…coordinating projects or tasks OR, in lieu of experience, an Associate degree or higher in a field related to Engineering, Business or…
Added 1 min ago
Certified Medical Assistant (CMA) - Bariatrics
Bon Secours Mercy Health
Perrysburg, OH
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet…
Added 1 min ago
Physical Therapy Assistant
Beacon Health System
Granger, IN
Associate complies with the following organizational requirements:
Added 2 mins ago
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Store Associate
CVS Health
Niles, IL
- $15 to $22 USD / hour
The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a…
Added 2 mins ago
Renewal and Reporting Analyst
CVS Health
Work at Home, MN
Added 2 mins ago
CH
Store Associate
CVS Health
O Fallon, IL
- $15 to $19 USD / hour
The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a…
Added 2 mins ago
Retail Brand Experience Key Holder-TANGER OUTLET AT GONZALES
Bath & Body Works
Gonzales, LA
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
Added 2 mins ago
PR
Work Therapy Coordinator (Men's Campus)
Phoenix Rescue Mission
Phoenix, AZ
- $21 to $26 USD / hour
Associate degree in workforce development, education, human services, business, facilities, or a related field. A bachelor’s degree is preferred, and a combination of education and…
Added 2 mins ago
Assistant/Associate/Full Professor Tenure System
MSU Careers Recent
East Lansing, MI
A distinguished record of research accomplishments in organismal biology, appropriate for appointment at the rank of Associate or Full Professor.
Added 2 mins ago
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Lead Transportation Specialist
Divert
Longview, WA
- $33.2 USD / hour
…disabilities. While performing the essential functions of this job, the…
Added 2 mins ago
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Lead Transportation Specialist
Divert
Lexington, NC
- $36.2 USD / hour
…disabilities. While performing the essential functions of this job, the…
Added 2 mins ago
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Lead Transportation Specialist
Divert
Plymouth, IN
- $34.2 USD / hour
…disabilities. While performing the essential functions of this job, the…

Trace3

Managed Services Engineer (On-site)

Dallas, TX, United States

$58,000 - $65,000 USD

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Job details

Pay: $58,000 - $65,000 USD
Experience: Associate degree in Information Technology or a related field, OR a minimum of 2 years of experience in a service desk or IT support role.
Posting language: English
Posted: Nov 6, 2026

Original job description

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

About the Role:

We are seeking a Managed Services Engineer to join our team and support a single client in a niche industry. The position provides hands-on technical support and white-glove service at the client's corporate office. The ideal candidate will have prior service desk or MSP experience, experience supporting users in a mortgage, financial services, banking, or other regulated environment, a strong technical foundation in Microsoft technologies, networking, and virtualization, and the ability to thrive in a fast-paced, high-demand environment while maintaining exceptional customer service.

*** This is a 100% Onsite requirement in Allen, TX. Monday - Friday, 8AM to 5PM ***

What You’ll Do:

Provide Tier I technical support to end users, both onsite and remotely.
Manage, prioritize, and document support requests through Zendesk.
Troubleshoot and resolve issues related to:
Network infrastructure (Meraki or similar)
Microsoft 365 administration and end-user support
Microsoft Intune and Entra
VMware virtualization environment
Windows servers and their roles
Deliver professional, white-glove field service support.
Escalate complex issues as necessary, ensuring timely resolution.
Maintain accurate and detailed ticket documentation.
Support end users by providing guidance on IT policies, tools, and best practices.
Perform effectively under pressure in a high-stress environment.

Qualifications & Interests:

Associate degree in Information Technology or a related field, OR a minimum of 2 years of experience in a service desk or IT support role.
Experience supporting users in a mortgage, financial services, banking, or other regulated business environment is highly preferred.
Experience providing white-glove support to end users, executives, and business-critical teams preferred.
Hands-on experience with:
Zendesk (or comparable ticketing system)
Network infrastructure (Meraki or similar)
Microsoft 365 administration and end-user support
Microsoft Intune and Entra
VMware virtualization platforms
Basic understanding of Windows server roles and functions.
Strong interpersonal skills: active listening, communication, and customer service.
Ability to multi-task, adapt to changes quickly, and manage time effectively.
Technical awareness: ability to match resources and tools to technical issues.
Awareness of the IT services being supported.
Typing and documentation skills to ensure quick, accurate entry of service request details.
Self-motivated with the ability to work in a fast-paced environment.
Must be eligible to work in the U.S. without the need for sponsorship.
Comfortable using generative AI tools as part of day-to-day work.

WORK ENVIRONMENT:

Must work onsite at the corporate office.
Operates in a professional office environment using standard office equipment (computers, phones, photocopiers, filing cabinets, etc.).

PHYSICAL DEMANDS:

Regularly required to sit, stand, talk, hear, and use hands and fingers to operate computer equipment.
Must be able to stoop, kneel, or reach to install and move computer equipment.
Specific vision abilities include close vision due to computer work.
Must be able to lift and move up to 50 pounds as needed.
Ability to work effectively in a high-pressure, demanding environment.

Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range

$58,000 - $65,000 USD

The Perks

Comprehensive medical, dental and vision plans for you and your dependents
401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
Competitive Compensation
Training and development programs
Major offices stocked with snacks and beverages
Collaborative and cool culture
Work-life balance and generous paid time off

Our Commitment

At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.

We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.

Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com.

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

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