Wireless Sales Associate - Wireless Zone, A Verizon Authorized Retailer

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Do you get excited when a new device drops? Do people come to you when they need tech advice? If you thrive in a fast-moving environment, enjoy connecting with people, and want a role that rewards your drive - this could be the opportunity you’ve been looking for.

Wireless Zone is one of the nation’s largest Verizon Authorized Retailers, with 400+ locations and a growing team of motivated professionals who are serious about their careers.

The Role

As a Wireless Sales Associate, you’ll be an essential part of the store team - the first face customers see and a key reason they leave happy. Working side by side with our Sales Representatives, you’ll be responsible for:

• Welcoming customers and setting the tone for a great experience
• Managing inbound calls and connecting customers with the right solutions
• Demonstrating devices and walking customers through product features
• Setting up accessories and getting customers ready to go
• Diagnosing and resolving basic device and service issues
• Delivering reliable, friendly customer service at every touchpoint
• Maintaining a clean, organized, and inviting store environment
• Completing CRM entries and supporting back-office record-keeping

Compensation & Benefits

• Competitive hourly pay with goal-based performance incentives
• Paid time off
• Continuous training to keep your tech knowledge sharp and current
• A clear path for growth - top performers move up
• An energetic, supportive team environment where your contributions are recognized

Qualifications

• Must be 18 years of age or older
• Passion for technology and a knack for explaining it clearly
• Confident communicator in person and over the phone
• Organized, adaptable, and able to handle multiple priorities at once
• Flexible availability including evenings, weekends, and holidays
• Collaborative mindset with a results-driven attitude
• High school diploma or equivalent required
• Prior experience in retail, sales, or customer service is preferred but not required - we hire for potential

Wireless Zone® is proud to be an Equal Opportunity Employer.