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Added 8 mins ago
MG
Program Coordinator
Massachusetts General Hospital
Charlestown, MA
- $22.22 to $31.71 USD / hour
-Assists with the financial operations of the program.
Added 9 mins ago
Associate Business Technology Analyst
Dominion Energy
CAYCE, SC
The Associate Business Technology Analyst supports AI-related research, evaluation, and solution delivery activities within the AI and Emerging Technologies team. Working under appropriate…
Added 9 mins ago
EC
Associate Manufacturing Engineer
Eaton Corporation
Jonesville, SC
- $59,000 to $86,000 USD / year
Eaton’s ES AMER ESS division is currently seeking a Associate Manufacturing Engineer.
Added 9 mins ago
Temp Store Manager
Extra Space Storage
Mt Pleasant, SC
The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards,…
Added 9 mins ago
Store Manager (Live on Site)
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The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards,…
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EC
Associate Production Supervisor
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Sumter, SC
- $71,000 to $105,000 USD / year
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Added 9 mins ago
Assistant Store Manager
Extra Space Storage
Greenville, SC
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Added 9 mins ago
Assistant Store Manager
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Added 9 mins ago
Lead Facilities Operations Specialist
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North Charleston, SC
…info section. Responsibilities Serving as a Lead Facilities Operations Specialist GS-1640-13 makes you a valuable member of the Federal Law Enforcement Training Centers (FLETC) team and…
Added 9 mins ago
Contract Compliance Specialist
Federal Law Enforcement Training Centers
North Charleston, SC
…and mission. This position is located in the Office of the Associate Director for Training Ops, Training Management Operations Directorate, Office of Charleston Operations, Charleston…
Added 10 mins ago
Vendor Contract Auditor
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New York City, NY
…government and is instrumental to the successful day-to-day operations of the City of New…
Added 10 mins ago
CLERICAL ASSOCIATE L04
City of New York
Bronx, NY
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Added 10 mins ago
Engineer-In-Charge
City of New York
New York City, NY
Only candidates who are permanent in the Associate Project Manager title, or those who are reachable on DDC’s promotional list for exam #3573 or the open-competitive list for exam #3110 may…
Added 12 mins ago
SC
Retail Sales Associate
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- $17.5 USD / hour
The Retail Sales Associate plays a key role in delivering an outstanding guest experience by providing fast, friendly service in a high-energy convenience store environment. This position…
Added 18 mins ago
Housing Services Lead- Boise 23rd
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Added 18 mins ago
Personal Banker Idaho Falls, ID, Rigby ID
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Senior Retail Sales Associate
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Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
Added 25 mins ago
Electrician I (2nd shift) (Madison, Alabama (AL), US, 35756)
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Assist operations in the development of new manufacturing cells which could require performing some select production work.
Added 32 mins ago
A
Production Associate
Aerotek
Roanoke, TX
- $21 USD / hour
…materials, and performing assembly tasks. You will collaborate with operations and engineering teams to improve processes, ensuring quality products and maximizing production volumes while…
Added 32 mins ago
A
WAREHOUSE ASSOCIATE CANDIDATE LOOKING FOR WORK IN CHARLESTOWN, IN. SEEKING $18-$20/HR, AVAILABLE FOR 1ST AND 2ND SHIFT, AND OPEN TO OVERTIME.
Aerotek
Charlestown, IN
- $16.36 to $18.81 USD / hour
WAREHOUSE ASSOCIATE CANDIDATE LOOKING FOR WORK IN CHARLESTOWN, IN.
Added 32 mins ago
A
INTERESTED IN THE WAREHOUSE ASSOCIATE POSITION IN CHARLESTOWN, IN. SEEKING $18-$20/HR WITH AVAILABILITY FOR 1ST OR 2ND SHIFT.
Aerotek
Charlestown, IN
- $16.36 to $18.81 USD / hour
INTERESTED IN THE WAREHOUSE ASSOCIATE POSITION IN CHARLESTOWN, IN.
Added 32 mins ago
A
Maintenance Mechanic
Aerotek
Suffolk, VA
- $34 to $45 USD / hour
Perform related maintenance work and additional duties as assigned or required to support plant operations.
Added 32 mins ago
A
Production Supervisor Support
Aerotek
Greeley, CO
- $35 to $45 USD / hour
Associate's or Bachelor's degree in Manufacturing, Engineering, Operations Management, Business, or a related field.

TPG Hotels & Resorts

Housekeeping Mgr

Warwick, RI, United States

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Job details

Education: High school diploma
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Overview

The Housekeeping Manager is a key position responsible for overseeing and managing the daily operation of the housekeeping department within the hotel. The primary goal is to ensure cleanliness, orderliness, and overall guest satisfaction with the accommodation facilities.

What You'll Be Doing

ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guest Satisfaction – Manage housekeeping service in compliance with policies, procedures, standards and regulations. Manage staff schedules to ensure adequate coverage while managing the department budget. Train and motivate associates to have positive and effective guest relations skills. Ensure staff compliance with all guest service basics such as uniforms, name tags and proper guest greeting. Ensure timely response to guest needs. Resolve guest complaints as appropriate to maintain guest satisfaction. Regularly review service scores to identify areas needing improvement and implement appropriate changes. Be knowledgeable on hotel facilities, services and the city to assist guests as appropriate

Human Resources – In conjunction with the Human Resources department, recruit, hire, train, coach, counsel, resolve conflicts, discipline and terminate staff as appropriate through fair treatment and in compliance with Company policies and procedures. Clearly communicate to associates the standards of performance and their role in contributing to individual and team success. Administer and ensure all required training occurs including orientation, safety, fire, alcohol awareness, food handling and blood-borne pathogen. Prepare and conduct associate performance and salary reviews in a timely manner and in accordance with Company guidelines. Ensure staff compliance with internal controls, policies, procedures, standards and regulations. Insist on a work environment that is free from harassment. Promote the hotel as an employer of choice in the community.

Profitability – Contribute to and recommend budget, capital expenditures, inventory controls, asset protection, business plans, and short/long term planning. Manage within approved plans and objectives. Review vendors, products and bills to ensure procurement of top quality products at minimum prices. If necessary, develop action steps to correct any expense problems. Manage hotel cleanliness, sanitation and related inspections and lost & found to capture more guests and a larger share of the local market.

Ensure efficient and regular deep cleaning in compliance with policies, procedures and regulations. In conjunction with Sales, sell and upsell hotel services to meet/exceed sales and financial objectives. Review and monitor internal control procedures. Report, investigate and resolve violations to policies, procedures and regulations. Submit recommendations to senior management on internal controls, policies and procedures improvements.

Life Safety/Risk Management – Assist the General Manager with hotel life safety. Manage and promote an accident prevention program to minimize liabilities and related expenses. Manage staff compliance with appropriate sanitary, safety, security and emergency policies, procedures, standards and regulations. Ensure staff is proficient in and compliant with sanitary, safety, security and emergency procedures. Notify senior management of any potential liability and propose proper course of action to prevent the hotel from incurring any such liability. Recommend additional safeguards as appropriate. Practice safe work habits.

Leadership – Effectively and efficiently manage the staff, day-to-day operations and services. Keep abreast of brand standards and the competition's products and strengths to continually improve revenues and profit margins while maintaining quality. Use business/management knowledge, applications in the industry, and experiences to provide leadership, both internally and externally, to assist senior management in positioning the hotel as a market leader. Be a coach with a positive attitude on a daily basis. Implement, manage and comply with Company policies, practices and programs. Ensure compliance with brand standards and local, state and national regulations. Ensure optimal levels of quality service and hospitality are provided to guests. Maintain effective and useful business relationships with preferred hotel vendors, as appropriate. Regular and timely attendance with high standards of personal behavior, appearance and grooming including wearing the proper nametag when working.

Communication – Ensure all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Maintain a consistent professional and positive attitude when communicating with guests and associates. Maintain effective two-way communications that crosses departmental lines. Approach all encounters and actions with guests and associates in a friendly, service oriented manner. Conduct regular meetings with staff to provide organizational information and educate associates on changes and activities. Communicate housekeeping activities and plans with peers and superiors to obtain appropriate consultation, guidance and approval.

Administration – Compile and analyze various corporate reports and property reports to provide management with accurate information and to comply with corporate policies and procedures as well as government laws and regulations. Complete all required and requested reporting in a timely and accurate manner. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. As requested, assist with the preparation of the annual hotel budget and forecasts.

What You Bring

A high school diploma is usually required. A degree in hospitality management or a related field is an advantage.
Previous experience in housekeeping or a related field, with a minimum of 2- years in a supervisory or managerial role.
Strong communication and interpersonal skills to interact with staff and guests effectively.
Excellent organizational and time-management skills.
Strong attention to detail and a commitment to maintaining high-quality standards.
Leadership skills to manage and motivate a diverse team.
Ability to address and resolve issues promptly.
Familiarity with industry cleaning standards and best practices.
Proficiency in using basic computer applications such as Microsoft Office.
Ability to work flexible hours and adapt to changing priorities.

Skills and Abilities:

Possess knowledge of commercial cleaning, hospitality, business and basic accounting principles and practices. Possess organizational skills that result in accurate, timely and thorough work. Ability to effectively and efficiently manage daily operations and resolve operational problems. Ability to appropriately interview, hire, schedule, motivate, train, monitor and address staff performance.

Ability to compile facts and figures and analyze information which involves data manipulation or interpretation to arrive at logical conclusions. Ability to anticipate and identify issues and exercise initiative to investigate, interpret and reach logical conclusions and make sound business decisions.

Possess strong listening, verbal and written communication skills with professionalism, diplomacy and confidentiality. Display consistent professional leadership while simultaneously handling competing and changing priorities and projects. Remain positive, resourceful and possess the ability to improvise while working in a fast-paced environment, sometimes under pressure.

Knowledge of and ability to operate a computer, calculator, phone and other office equipment. Must satisfy and comply with the legal requirements for employment within the jurisdiction.

Benefits:

Benefits for Full Time employees may include:

Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

EEO/VET/DISABLED

M/F

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