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Assistant General Mgr

  • Wilmington, NC, United States
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Job details

Posting language
English
Posted

Original job description

Join Our Team and Help Lead an Exceptional Hotel Experience!

Are you a hospitality professional with a passion for leadership, team development, and delivering outstanding guest experiences? We are looking for a motivated and hands-on Assistant General Manager to help lead our hotel operations and ensure an exceptional experience for both guests and associates.

This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys developing a strong team, and is ready to make a meaningful impact on hotel performance.

What You'll Do

• Assist the General Manager in overseeing the daily operations of the hotel.

• Provide leadership, guidance, and support to department managers and associates.

• Ensure the highest standards of guest satisfaction and service are consistently maintained.

• Monitor hotel performance, occupancy, revenue, and operating expenses.

• Assist with budgeting, forecasting, payroll, and labor cost management.

• Support recruitment, onboarding, training, and retention efforts.

• Ensure compliance with company policies, brand standards, safety regulations, and applicable employment laws.

• Address guest concerns and resolve operational challenges in a timely and professional manner.

• Conduct property inspections to ensure cleanliness, maintenance, and overall presentation meet expectations.

• Help create a positive workplace culture that encourages teamwork, accountability, and associate engagement.

• Act as the Manager on Duty and assume leadership responsibilities in the General Manager's absence.

What We're Looking For

• Previous hotel management or supervisory experience required.

• Strong leadership, communication, and interpersonal skills.

• Excellent problem-solving and decision-making abilities.

• A passion for hospitality and delivering exceptional guest service.

• Strong organizational skills and the ability to manage multiple priorities.

• Financial awareness with an understanding of hotel operations, labor management, and budgets.

• Proficiency with Microsoft Office and hotel property management systems.

• Flexible availability, including weekends and holidays, as needed.

Why Join Our Team?

• Opportunity to grow your career in hospitality management.

• Work alongside a supportive leadership team.

• Make a direct impact on hotel operations and team success.

• Be part of a company that values teamwork, accountability, and professional development.

Benefits

  • Health, Dental and Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances
  • Flexible Spending Accounts
  • 401(k) with Company Match
  • AMAZING hotel discounts
  • Paid Time Off and Holidays
  • ...and more!

Ready to take the next step in your hospitality career?

We would love to meet you! Apply today and become part of a team committed to delivering outstanding hospitality.

More about this job

Skills

  • Leadership
  • Team building
  • Budget management
  • Forecasting
  • Payroll
  • Cost management
  • Recruitment
  • Onboarding
  • Regulatory compliance
  • Employment law
  • Inspection
  • Teamwork
  • Hotel operations
  • Communication skills
  • Interpersonal skills
  • Problem solving
  • Decision making
  • Organizational skills
  • Microsoft Office

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