Assistant General Mgr
- Wilmington, NC, United States
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Job details
- Posting language
- English
- Posted
Original job description
Join Our Team and Help Lead an Exceptional Hotel Experience!
Are you a hospitality professional with a passion for leadership, team development, and delivering outstanding guest experiences? We are looking for a motivated and hands-on Assistant General Manager to help lead our hotel operations and ensure an exceptional experience for both guests and associates.
This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys developing a strong team, and is ready to make a meaningful impact on hotel performance.
What You'll Do
• Assist the General Manager in overseeing the daily operations of the hotel.
• Provide leadership, guidance, and support to department managers and associates.
• Ensure the highest standards of guest satisfaction and service are consistently maintained.
• Monitor hotel performance, occupancy, revenue, and operating expenses.
• Assist with budgeting, forecasting, payroll, and labor cost management.
• Support recruitment, onboarding, training, and retention efforts.
• Ensure compliance with company policies, brand standards, safety regulations, and applicable employment laws.
• Address guest concerns and resolve operational challenges in a timely and professional manner.
• Conduct property inspections to ensure cleanliness, maintenance, and overall presentation meet expectations.
• Help create a positive workplace culture that encourages teamwork, accountability, and associate engagement.
• Act as the Manager on Duty and assume leadership responsibilities in the General Manager's absence.
What We're Looking For
• Previous hotel management or supervisory experience required.
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• A passion for hospitality and delivering exceptional guest service.
• Strong organizational skills and the ability to manage multiple priorities.
• Financial awareness with an understanding of hotel operations, labor management, and budgets.
• Proficiency with Microsoft Office and hotel property management systems.
• Flexible availability, including weekends and holidays, as needed.
Why Join Our Team?
• Opportunity to grow your career in hospitality management.
• Work alongside a supportive leadership team.
• Make a direct impact on hotel operations and team success.
• Be part of a company that values teamwork, accountability, and professional development.
Benefits
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- Flexible Spending Accounts
- 401(k) with Company Match
- AMAZING hotel discounts
- Paid Time Off and Holidays
- ...and more!
Ready to take the next step in your hospitality career?
We would love to meet you! Apply today and become part of a team committed to delivering outstanding hospitality.
More about this job
Skills
- Leadership
- Team building
- Budget management
- Forecasting
- Payroll
- Cost management
- Recruitment
- Onboarding
- Regulatory compliance
- Employment law
- Inspection
- Teamwork
- Hotel operations
- Communication skills
- Interpersonal skills
- Problem solving
- Decision making
- Organizational skills
- Microsoft Office