Telephone Operator - Every Other Weekend: 7:00am - 3:00pm

Job Summary

EVERY OTHER WEEKEND: 7:00AM - 3:00PM

The Telephone Operators are responsible for answering and directing all incoming outside and in house calls. The major responsibility of the operators is to provide approved patient information upon request, page physicians and services on call upon request, keep on call schedules updated in the hospital paging system and alert hospital staff to all medical emergencies called in following hospital procedures. Telephone operators also direct patients and visitors to all areas in the hospital using the hospital link system and are also trained to provide pager support services for hospital staff.

#STC

Qualifications

Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Relevant Telephone Communications Experience

Required Skills

• Customer Service Skills
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Multi Line Telephone Operational Skills
• Multitasking

Overview

About St. Christopher's Hospital for Children

St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties. St. Christopher's has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital. In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home. Discover why our hospital is a great place to work - take a virtual tour of our facility here: St. Chris Virtual Tour

Tower Health's Culture of Belonging and Inclusion

At Tower Health, building a culture of belonging is written into our organizational strategic goals. We understand that fulfilling our vision to proactively advance healthier communities requires a workplace culture that fosters inclusion, belonging, and respect; a workforce committed to equitable access to care; and a shared purpose of providing health and healing to all in need. Join us in our mission to deliver an outstanding Tower Experience for all.

Tower. You Belong Here.