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Tower Health

Communication Specialist

West Reading, PA, United States

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Job details

Apply by: Nov 4, 2027
Posting language: English
Posted: Oct 23, 2026

Original job description

Job Summary

The Emergency Department Communication Specialist performs duties under the supervision of a professional facilitator and Emergency Department Unit Director.
The Communication Specialist performs multiple secretarial and clerical tasks relative to the daily functioning of the Emergency Department while performing exceptional customer service and support the ongoing process of patient care.
The Communication Specialist is the point person for consulting physicians and ED attendings for all admissions, transfers, Cath. lab/MI activations, IR, OR admissions, etc.
Paging out and answer all physician consults and connect with all facilities to complete patient transfers.
This role closely works with all physician groups to ensure patients are dispositioned in a timely manner to the appropriate service.

Qualifications

Education Requirements

High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

Hospital experience preferred

Tower Health's Culture of Belonging and Inclusion

At Tower Health, building a culture of belonging is written into our organizational strategic goals. We understand that fulfilling our vision to proactively advance healthier communities requires a workplace culture that fosters inclusion, belonging, and respect; a workforce committed to equitable access to care; and a shared purpose of providing health and healing to all in need. Join us in our mission to deliver an outstanding Tower Experience for all.

Tower. You Belong Here.

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More about this job

Skills

Communication skills
Customer service
Patient care

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