Operations Planning & Extended Hours Lead

Summary: We are seeking a highly organized and proactive Planner & Extended Hours Lead to support daily transportation operations, yard management, and after-hours coverage. This role is responsible for coordinating driver schedules, planning equipment utilization, maintaining yard organization, monitoring service performance, and serving as the primary operational contact during evenings, weekends, and other after-hours periods. The ideal candidate thrives in a fast-paced environment, demonstrates strong leadership and problem-solving skills, and is committed to delivering exceptional service to both internal and external customers.

Essential Duties and Responsibilities:

• Plan and coordinate driver schedules, equipment assignments, and daily transportation activities to maximize efficiency and service levels.
• Manage and maintain yard organization, including trailer placement, equipment availability, and overall yard flow.
• Monitor driver and equipment locations to proactively address delays, service disruptions, and operational issues.
• Ensure on-time pickups and deliveries through effective communication and coordination with drivers, customers, warehouses, and operations personnel.
• Serve as the primary after-hours operational contact, providing support and resolution for transportation, yard, and customer service issues outside of normal business hours.
• Communicate regularly with Operations, Driver Managers, Customer Service, Warehousing, Maintenance, and other internal departments to support business objectives.
• Coordinate trailer movements, yard inventories, and equipment utilization to ensure operational readiness.
• Escalate service failures, safety concerns, equipment issues, and customer-impacting events as necessary.
• Support load planning activities by balancing freight requirements, driver availability, and equipment capacity.
• Maintain accurate operational records, reports, and status updates.
• Ensure compliance with company policies, DOT regulations, and safety standards.
• Assist with special projects and perform other duties as assigned.

Qualifications:

• Exceptional verbal, and written communication skills
• Knowledge of the Transportation industry and DOT regulations
• Ability to multitask and prioritize workload to thrive in a fast-paced environment
• Advanced technical/computer skills
• Excellent planning and organizational skills with strong attention to detail
• Creative problem-solving and decision-making skills
• Strong work ethic with a professional and cheerful outlook
• Team player
• Bachelor's Degree in Business Administration or Logistics Management or Equivalent combination of education and relevant experience
• A minimum of 5 years of experience in Transportation, Supply Chain, or Logistics preferred

Full-time employees will receive a comprehensive benefits package, which includes health, dental, vision, life insurance, short term disability, long term disability, employee assistance program, 401(k) with company match. Full-time employees will receive up to 10 vacation days and 5 sick days. Aqua Gulf Xpress is an Equal Opportunity Employer - Affirmative Action and a VEVRAA Federal Contractor. We are committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin disability, or status as a protected veteran. Aqua Gulf Xpress is a drug-free employer and a participant of the E-Verify Employment Verification Program. Equal Opportunity Employer M/F/Veteran/Disability Drug Free Workplace