Intermodal Coordinator

INTERMODAL COORDINATOR

Purpose of Job Coordinate the movement of TOTE Maritime equipment with logistics providers to maximize customer service, control costs, and ensure the efficient utilization of TOTE Maritime assets. Assist in auditing all costs associated with the inland movement of cargo. Main Duties and Responsibilities

• Monitor, reconcile, and track the movement of all equipment for the assigned region. Utilize system reports, commercial projections, and historical trends to maximize equipment utilization.
• Coordinate equipment positioning with trucking companies based on equipment analysis for depots and customers. Ensure equipment is utilized efficiently and the appropriate equipment mix is maintained at each location.
• Issue Transportation Bills (TBs) for empty equipment movements.
• Recommend changes in equipment inventory levels at inland depots based on historical trends.
• Monitor and validate southbound and northbound intermodal volume and costs.
• Report intermodal cost and volume trends.
• Track intermodal moves by region or lane, including West Coast, Midwest, and Southwest operations.
• Compile statistics on service failures and missed appointments by vendors.
• Survey equipment availability and options by region, ramp, or hub location.
• Compile carrier performance statistics, including appointment compliance and billing accuracy.
• Evaluate equipment demand and operational needs by location, region, and lane in coordination with Sales and Pricing teams.
• Maintain knowledge of current market pricing for drayage and line-haul transportation services.
• Contact potential carriers and evaluate their interest, capabilities, and available resources.
• Ensure compliance with all applicable regulatory requirements.
• Solicit rates and charges for commonly utilized truck moves.
• Validate invoices related to inland cargo movement.
• Identify equipment that has remained idle for more than 30 days and coordinate with Customer Service, Sales, and trucking providers to reposition equipment for utilization.
• Assist in auditing billing reports and reporting billing discrepancies to trucking companies to ensure corrective action is taken.
• Assist with problem resolution regarding equipment integrity within CargoWise, as required.
• Serve as backup support for the Equipment Group during vacations or personnel absences.
• Support additional intermodal duties and responsibilities as necessary to achieve departmental goals and objectives.
• Ensure delivery of intermodal transportation solutions for cargo booked to TOTE Maritime Puerto Rico vessel services.
• Assist with Intermodal Operations managerial duties and leadership development activities in preparation for future advancement opportunities within the organization.

Secondary Duties and Responsibilities

• Assist the Company with any duties necessary to achieve organizational goals and objectives.
• Perform other related duties as assigned.
• Adhere to the Integrated Management System covering Quality, Environmental, and Safety ISO (International Organization for Standardization) certifications.

Authority / Judgment / Disclosure / Financial Responsibility Authority Limited supervision. Work is performed largely on individual responsibility after assignment, with some discretion in selecting methods of accomplishing objectives. May occasionally develop and implement new methods or processes. Judgment Mistakes or errors in judgment are serious in nature and may result in significant financial loss, operational disruption, production delays, or adverse effects on customer relationships. Disclosure of Information This position regularly works with information that, if improperly disclosed, could create adverse internal impacts or objectionable external consequences. Financial Responsibility Purchases supplies necessary for personal job functions or the immediate work group's operational needs. Required Skills

• Proficient in Microsoft Office Suite applications.
• Thorough knowledge of specifications and operational characteristics of various cargo equipment types.
• Understanding of the U.S. shipping and transportation industry.
• Ability to clearly communicate performance expectations and standards.
• Ability to gain cooperation from internal and external stakeholders to obtain and share information necessary to accomplish objectives.
• Ability to multitask and perform effectively in a deadline-driven environment.
• Ability to work effectively with employees and stakeholders at multiple organizational levels.
• Ability to develop and deliver presentations in group settings.

Education and Experience

• Bachelor's Degree from an accredited four-year college or university in Transportation Logistics or a related field; or
• Equivalent combination of education and directly related experience.

Physical Requirements Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Visual Requirements Visual requirements are consistent with clerical and administrative positions involving the preparation and analysis of data and figures, accounting activities, transcription, computer terminal usage, and extensive reading. Working Conditions

• Primarily office-based environment.
• Frequent use of computers, business software applications, and transportation management systems.
• Interaction with internal departments, customers, carriers, and service providers.
• May be required to respond to operational issues and transportation-related exceptions in a time-sensitive environment.