Staff Assistant

Staff Assistant

U.S. Department of State – Bureau of Consular Affairs, Passport Services (CA/PPT)

Washington, DC | Primarily Onsite | Full-Time | Active Clearance

Primary Duty Location: SA-17, 600 19th Street NW, Washington, DC

About Us

Totally Joined for Achieving Collaborative Techniques (TJFACT) is a minority-owned, Service-Disabled Veteran-Owned Small Business (SDVOSB) delivering mission-focused professional services and technology solutions to the U.S. Government. Our teams support critical federal missions through collaboration, innovation, and operational excellence while building lasting partnerships with our customers, employees, and industry partners.

About this Position

TJFACT is seeking an experienced Staff Assistant to support the U.S. Department of State, Bureau of Consular Affairs, Passport Services (CA/PPT) in Washington, DC.

This mid-level position supports the Deputy Assistant Secretary (DAS) and Managing Directors (MDs) responsible for Passport Services headquarters operations and its nationwide network. The Staff Assistant supports the behind-the-scenes administrative and information-management activities necessary to advance the directorate's mission, vision, goals, and objectives.

A critical component of this position is facilitating the timely flow and clearance of Department paper throughout Passport Services and Consular Affairs. The successful candidate will bring strong written and editorial skills, proficiency with Microsoft products and SharePoint, and an understanding of Department paper, clearance processes, Consular Affairs, and Passport Services operations.

Please note: This position is being recruited in support of a proposal effort. Any offer of employment is contingent upon contract award and successful completion of all pre-employment requirements.

Key Responsibilities

• Provide staff and administrative support to Passport Services senior leadership, including the Deputy Assistant Secretary and Managing Directors.
• Support headquarters operations and activities associated with Passport Services' nationwide operational network.
• Facilitate the timely flow of information throughout Passport Services and Consular Affairs.
• Support the preparation, coordination, review, and clearance of Department paper.
• Apply strong written and editorial skills to Department correspondence and related materials.
• Coordinate information and documentation across appropriate Passport Services and Consular Affairs stakeholders.
• Use Microsoft products, including SharePoint, to support documentation, collaboration, information management, and administrative activities.
• Anticipate information and coordination needs to support the directorate's mission, goals, objectives, and leadership priorities.

Required Qualifications

• Bachelor’s degree.
• Minimum of two (2) years of relevant professional experience.
• Demonstrated written and editorial skills.
• Proficiency with Microsoft products, including SharePoint.
• Knowledge and understanding of Department paper and associated clearance processes.
• Understanding of Consular Affairs and Passport Services operations.
• Strong written and verbal communication, organization, coordination, and attention-to-detail skills.
• Active security clearance required.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Short-Term and Long-Term Disability Insurance
• Employee Assistance Program (EAP)

TJFACT is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other status protected by applicable federal, state, or local law. We reserve the right to modify or revise job descriptions, in whole or in part. Reasonable accommodations will be made in accordance with applicable law.