Quality Manager

Quality Manager On-Site | Georgetown, TX Total Site Solutions (TSS), Georgetown, TX, is seeking a detail-oriented Quality Manager to ensure that all products and processes meet or exceed established quality standards within our manufacturing environment. This role develops, implements, and maintains comprehensive quality systems aligned with ISO 9000 standards and other regulatory requirements, and leads supplier quality initiatives, including audits and performance evaluations, so incoming materials meet stringent quality criteria. Using statistical process control and value stream mapping, the Quality Manager drives continuous improvement that reduces scrap and enhances operational efficiency. Ultimately, this role ensures quality objectives support business goals, customer satisfaction, and compliance across all manufacturing operations.

About Us

TSS designs, deploys, equips, and manages data centers and other technology environments for enterprise companies, colocation providers, and technology company partners. We encourage initiative, creativity, and innovation, and there is plenty of room to grow with TSS as we expand our team and service offerings. Vision: To be the most trusted AI and high-performance computing data center services and integration provider in the market. Mission: TSS delivers complex technology solutions fueled by continuous improvement and expertise. Our responsive team ensures reliability, flexibility, and scalability, forging trusted partnerships through superior service and execution.

Key Responsibilities

Quality Systems & Compliance

• Develop, implement, and maintain quality management systems in compliance with ISO 9000 standards.
• Create and maintain control plans to standardize quality procedures and ensure consistent product quality.

Supplier Quality

• Conduct supplier audits and manage supplier quality performance to ensure adherence to quality requirements.

Process Control & Continuous Improvement

• Use statistical process control methods to monitor and improve manufacturing processes.
• Lead scrap reduction and process optimization initiatives through value stream mapping.
• Analyze quality data and generate reports to support decision-making and continuous improvement.

Leadership & Collaboration

• Collaborate with manufacturing, engineering, procurement, and other teams to resolve quality issues.
• Train and mentor quality assurance staff and manufacturing personnel on quality standards and best practices.

Critical Requirements

• Quality systems expertise: deep, hands-on knowledge of ISO 9000 and quality management systems to ensure compliance and continuous improvement.
• Data-driven improvement: ability to apply statistical process control and value stream mapping to find inefficiencies and reduce scrap.

Required Qualifications

• Bachelor's degree in Engineering, Quality Management, or a related field.
• Minimum of 5 years of experience in quality management within a manufacturing environment.
• Proven knowledge and application of ISO 9000 standards and quality systems.
• Experience with supplier quality management and conducting supplier audits.
• Strong understanding of statistical process control and manufacturing operations.

Preferred Qualifications

• Certified Quality Engineer (CQE) or equivalent certification.
• Experience with Lean manufacturing principles and value stream mapping.
• Familiarity with advanced quality tools such as Six Sigma methodologies.
• Previous leadership experience managing quality teams.
• Experience in scrap reduction initiatives and control plan development.

Key Performance Indicators

• ISO compliance and audit results.
• Scrap and defect rate reduction.
• Supplier quality performance.
• Customer satisfaction and quality-related complaints.
• Continuous improvement projects completed and team training delivered.

Work Environment

• On-site position at the TSS manufacturing facility in Georgetown, TX.
• Combination of office work and time on the production floor; occasional travel for supplier audits.

Why Join Our Team? Unlock your full potential and join TSS, a workplace that values your well-being. TSS offers a competitive salary, bonuses, and a rich medical benefits program, including health, dental, vision, life insurance, a 401K match, and short- and long-term disability, all of which will help you thrive both personally and professionally. At TSS, we are dedicated to creating a supportive, collaborative, and uplifting environment that empowers you to achieve your goals.