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Account Manager
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Senior Energetics Development Scientist
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- $155,000 to $205,000 USD / year
…continuously rather than accumulating hazardous intermediate. The program goes from a 1 kg characterized sample in early 2027 to a validated 10 kg/day pilot plant in 2029. This role reports…
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PERMANENCY SUPERVISOR - BEXAR (UNIT R2) - HYBRID
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Supervises the Permanency staff assigned to their unit. Promotes the well-being of children in the Permanency Services Program, participates in staff meetings and training and coordinates…

Total Plastic Solutions

Receptionist

LYNCHBURG, VA, United States

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Job details

Education: High school diploma
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Summary

The Receptionist serves as the first point of contact for Total Plastic Solutions (TPS) and is responsible for creating a welcoming, professional, and positive experience for employees, visitors, vendors, and customers. This position manages front desk operations, handles incoming communications, and provides administrative support to the Human Resources department to ensure efficient daily office operations.

The ideal candidate will demonstrate strong communication, organizational, and customer service skills while maintaining professionalism, confidentiality, and attention to detail.

Essential Duties and Responsibilities

Duties and responsibilities include, but are not limited to, the following:

Greet and welcome employees, visitors, vendors, and customers in a friendly, courteous, and professional manner.
Answer, screen, and direct incoming telephone calls promptly and efficiently, ensuring accurate messages are taken and delivered when necessary.
Manage daily front desk operations, ensuring the reception area remains clean, organized, professional, and welcoming.
Receive, sort, distribute, and process incoming and outgoing mail, packages, and other correspondence.
Monitor and respond to general inquiries received through telephone calls, emails, and in-person visits.
Provide administrative support to the Human Resources department, including data entry, filing, scanning, copying, and preparing documents.
Assist with scheduling appointments, meetings, interviews, and coordinating visitor arrivals as directed.
Provide accurate information regarding company policies, procedures, and general operations while directing inquiries to the appropriate personnel.
Maintain organized and accurate records, files, and documentation in accordance with company procedures.
Communicate and coordinate effectively with other departments to support daily operations and ensure efficient workflow.
Maintain strict confidentiality when handling employee records, company information, and other sensitive documentation.
Demonstrate professionalism, dependability, and a positive attitude while representing the company.
Follow all applicable company policies, procedures, safety requirements, and workplace standards.
Understand and apply applicable requirements of ISO 13485, AS9100, and ISO 9001 as they relate to assigned job responsibilities.
Perform additional administrative tasks and other related duties as assigned by the HR Manager.

Requirements and Qualifications

Education

High school diploma or GED required.
Additional education or certification in office administration, business administration, or a related field preferred.

Certifications or Licenses

No specific certifications or licenses required.

Essential Knowledge and Skills

Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities.
Excellent customer service and interpersonal skills.
Ability to maintain confidentiality and handle sensitive information with discretion.
Strong attention to detail and accuracy when completing administrative tasks.
Ability to work independently while maintaining effective communication with management and other departments.
Professional appearance, demeanor, and telephone etiquette.
Ability to adapt to changing priorities in a fast-paced manufacturing environment.
Basic knowledge of general office procedures, filing systems, and standard office equipment.

Work Experience

Previous experience as a receptionist, administrative assistant, or in a similar office support position preferred.
Experience in a manufacturing or Human Resources environment is a plus.
Demonstrated ability to provide professional customer service and manage multiple tasks efficiently.

Physical Requirements

Ability to sit for extended periods while performing administrative duties.
Occasional standing, walking, bending, reaching, and moving throughout the facility.
Ability to operate standard office equipment, including computers, telephones, printers, and copiers.
Ability to lift and carry office supplies or packages weighing up to 20 pounds as needed.
Ability to perform repetitive tasks such as typing, filing, and data entry.
Ability to perform the essential functions of the position, with or without reasonable accommodation.

Work Environment

Primarily performed in a professional office and reception environment within a manufacturing facility.
Frequent interaction with employees, visitors, vendors, customers, and management.
Requires the ability to manage interruptions and changing priorities while maintaining professionalism and accuracy.
Occasional exposure to manufacturing areas, including production noise and operational activities, when required.
Must follow all applicable company safety policies and procedures when entering production areas.

Additional Position Information

Teleworking: This position is not eligible for teleworking and requires regular on-site attendance.

Position Coverage: The HR Manager is the designated backup responsible for covering essential receptionist duties during absences.

Benefits:

Competitive salary
Health, dental, and vision insurance
Paid time off (PTO)
401k with company match
Paid holidays
Life and disability insurance
Employee assistance program
Professional development opportunities

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More about this job

Skills

Front Desk
Administrative support
Communication skills
Customer service
Confidentiality
Attention to detail
Data entry
Scheduling
Documentation
Workflow
ISO 9001
Office administration
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Organizational skills
Prioritization
Interpersonal skills
Work independently
Office equipment
Tolerate sitting for long periods

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