Jobs in the United States

25+ jobs

Save this search

Added just now
WC
Academic Curriculum Manager
Waukesha County Technical College
Pewaukee, WI
- $82,600 to $92,880 USD / year
Join our team as the Academic Curriculum Manager and play a key leadership role in shaping innovative, high-quality academic programs that support student success and meet the evolving…
Added 1 min ago
BP
Service Director
BLUE PLATE CATERING LTD
Chicago, IL
- $90,000 to $100,000 USD / year
Develop, launch, and lead the Blue Plate Training Academy, establishing a comprehensive training program for all service positions.
Added 2 mins ago
J
Guest Relations & Concierge Manager
Jobgether
Remote, United States
- $95,000 to $110,000 USD / year
…steps. Our partner is looking for a Guest Relations & Concierge Manager based in the United…
Added 3 mins ago
DC
Project Engineer Manager
Dane County
Madison, WI
- $47.83 to $63.65 USD / hour
Any combination of education, training and experience equivalent to a bachelor's degree in architecture, engineering, construction management, project management, public administration or…
Added 4 mins ago
CO
Senior Park Maintenance Technician
County of Roanoke Virginia
Hollins, VA
- $54,981.89 to $60,480.07 USD / year
…lead-worker responsibilities, including assisting the Parks Manager with directing daily work, coaching staff, and promoting safe work practices consistent with County policies, best…
Added 5 mins ago
GG
Cashier Trainee (46662)
Goodwill Gulf Coast
Saraland, AL
- $15.5 USD / hour
DEPARTMENT: Donated Goods SUPERVISED BY: Store Manager. Asst. Mgr.
Added 5 mins ago
GG
Cashier Trainee (46600)
Goodwill Gulf Coast
Spanish Fort, AL
- $16.5 USD / hour
DEPARTMENT: Donated Goods SUPERVISED BY: Store Manager. Asst. Mgr.
Added 5 mins ago
GG
Cashier Trainee (46550)
Goodwill Gulf Coast
Mobile, AL
- $15.5 USD / hour
DEPARTMENT: Donated Goods SUPERVISED BY: Store Manager. Asst. Mgr.
Added 7 mins ago
Store Assistant Manager
Circle K
Eliot, ME
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 9 mins ago
C
Sales Manager (Part Time)
Carter's
Merrillville, IN
- Part-time
Added 9 mins ago
GR
Assistant Program Director (Baxter)
GODDARD RIVERSIDE COMMUNITY CENTER
Elmhurst, NY
- $73,000 to $76,000 USD / year
Intro/Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000) people throughout New York City with a variety of programs for all ages. We…
Added 9 mins ago
YBASE Group Leader
YOUNG MENS CHRISTIAN ASSOCIATION OF
Rincon, GA
…4-14 years of age in the day-to-day operation of the YBASE Program. In addition, every position in the YMCA of Coastal Georgia, Inc is responsible for upholding the Judeo-Christian…
Added 18 mins ago
G
Quality Control Manager
GPAC
Tulsa, OK
- $87,000 to $106,000 USD / year
…industry in the Tulsa, OK area. Our client is seeking a QA / QC Manager to lead the quality program and drive consistent, compliant…
Added 19 mins ago
Substance Use Disorder Clinical Manager
Hillcrest Children Center
Washington, DC
Provides leadership to the program staff through clinical supervision and reviews, consultation, training, and support to ensure contract compliance and program quality.
Added 19 mins ago
G
Safety & Compliance Manager
GPAC
Columbia, MO
- $140,000 to $160,000 USD / year
…is seeking a Safety leader to build and lead a strong safety program across shop and field…
Added 20 mins ago
G
Safety Manager
GPAC
Dallas, TX
- $75,000 to $90,000 USD / year
…is seeking a Safety leader to build and lead a strong safety program across shop and field…
Added 21 mins ago
WN
Case Manager - 000D7 (ON4005) - Mon-Fri 10AM-6PM
WellLife Network
New York, NY
- $26.24 USD / hour
Position Summary: The Case Manager will provide support and service linkages to consumers who reside within the Abbey Manor CR/SRO. Coordinate services and ensure quality care to the…
Added 21 mins ago
K&I Premium Services Manager
Ogletree Deakins
Greenville, SC
Ogletree Deakins’ Knowledge and Innovation (“K&I”) department has an opportunity for a highly skilled and motivated Manager to join the K&I Premium Services team. K&I Premium Services…
Added 22 mins ago
PF
Customer Service Rep
Planet Fitness - Baseline Fitness
Hudson, WI
- $14 USD / hour
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Added 22 mins ago
TH
Shift Manager - Kitchen 44 - Newcastle Casino
Traditions Hospitality Group
Newcastle, OK
- $16.5 to $19 USD / hour
…opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's…
Added 22 mins ago
TH
Shift Manager - IHOP - Treasure Valley Casino
Traditions Hospitality Group
Davis, OK
- $14.5 to $18 USD / hour
…opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's…
Added 22 mins ago
TH
Restaurant Assistant General Manager - Kitchen 44 - Newcastle Casino
Traditions Hospitality Group
Newcastle, OK
- $50,000 to $60,000 USD / year
…opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's…
Added 22 mins ago
TH
Guest Services Manager - Hotel - Golden Mesa Casino
Traditions Hospitality Group
Guymon, OK
- $48,500 to $62,000 USD / year
…opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's…
Added 22 mins ago
TH
Beverage Manager - Newcastle Beverage - Newcastle Casino
Traditions Hospitality Group
Newcastle, OK
- $42,000 to $48,000 USD / year
…opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's…
Added 23 mins ago
Lead Alterations Specialist
David's Bridal
Madison, TN
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…

Tort Experts

Intake Manager / Trainer

Remote, United States

$500 free FSA company contribution, even if $0 employee contribution

Apply About employer

Applications open in a new tab.

Job details

Pay: $500 free FSA company contribution, even if $0 employee contribution
Posting language: English
Posted: Nov 5, 2026

Original job description

About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo.

Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve. If you’re looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you.

About the role We are seeking a highly technically proficient Intake Manager / Trainer with legal mass tort intake experience to train and develop intake advocates, coach performance, and support daily intake operations. You will own the onboarding of new advocates from their first day to full production, serve as a go-to resource for case criteria and escalations during your shifts, and work closely with intake leadership on team performance goals. This hands-on role requires strong multitasking skills and confidence working across multiple screens and software platforms at once.

Schedule: Evening and weekend availability required; exact shifts TBD What you'll do

Own the training and onboarding of assigned new-hire groups, taking them from intake procedures, systems, and communication skills through case qualification requirements and into full production.
Provide ongoing coaching through call shadowing, call reviews, and constructive feedback, shared across the management team.
Hold regular 1:1s with assigned advocates, documenting goals, progress, and coaching notes in our manager coaching workbook.
Partner with QA to review evaluations, turn QA findings into coaching, and make sure advocates correct returned records (inaccurate data, incorrect dates or addresses, improperly signed retainers).
Support advocates live during assigned shifts by answering questions, reinforcing procedures, and helping them complete difficult intakes on the call.
Act as an approver in the intake escalation chain for ambiguous case-type and criteria questions, applying firm criteria accurately and consistently.
Handle inbound and outbound intake calls as needed while maintaining accurate records and meeting quality and performance standards.
Track training progress and performance metrics, identify gaps early, and document performance concerns and improvement plans with intake leadership.
Contribute to performance reviews by providing input on assigned advocates.
Work toward team and individual OKRs set with intake leadership.
Create and maintain training materials, reference guides, FAQs, and call support resources, including online course content.
Update system guidance and coaching playbooks as processes, case types, and law-firm criteria change.
Help advocates adopt new systems and tools, including our transition to Salesforce and the AI tools the team uses for criteria and call support.

Qualifications

Legal mass tort intake experience is required.
Strong working knowledge of mass tort case qualification, including how to apply firm-specific criteria and tell a disqualification from a turn-down.
Strong technical proficiency, including the ability to navigate multiple screens, software applications, and workflows simultaneously.
Strong multitasking skills while maintaining accuracy during calls, documentation, and agent support.
Ability to learn new systems quickly, troubleshoot routine issues, and clearly teach system workflows to others.
Proven coaching skills, including giving direct, constructive feedback and holding people accountable to performance standards.
Strong communication, organization, problem-solving, and documentation skills.
Comfort using AI tools to support daily work and training.
Availability to work evening and weekend shifts.
Experience with Salesforce, Five9, Balto, Rippling, or comparable platforms is preferred.

Experience Requirements and Onboarding

Applicants must have at least two years of experience as a legal intake trainer, in addition to the required mass tort experience.
External hires must complete our intake training program to learn our systems, workflows, and case qualification requirements.
During the first 90 days, external hires will spend approximately 50% of their time handling intake calls and 50% training and assisting agents. This builds practical knowledge of our systems and processes while supporting the team.

Benefits

Uncapped quarterly profit-sharing bonuses based on company performance
100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees):

•

medical (Aetna)
dental (Guardian)
vision (Guardian)
100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees):

•

$500 free FSA company contribution, even if $0 employee contribution
401k plan with full company match of up to 6% of salary and no vesting period required (US based employees)
Unlimited paid time off with planned role/responsibilities coverage
Wellhub wellness benefit - access to 20,000+ gyms, studios, and wellness apps, fully covered by the company
Work from home equipment budget (at company's discretion)
Forever remote work environment

Why Join Us? At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact. If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation. Are you ready to lead the next wave of growth in legal marketing? Apply today and help us transform access to justice!

Please note that you may receive emails on behalf of Tort Experts from no-reply@ats.rippling.com. This is not spam and has been sent from our HR/Payroll system, Rippling.

If you are selected to move forward in the process, we will contact you directly. We kindly ask that you do not reach out to inquire about the status of your application. Due to the volume of submissions, we are unable to respond to individual application status requests.

AA/EEO Statement:

Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment.

Apply About employer

More about this job

Skills

Onboarding
Leadership
Multitasking
Communication skills
Coaching
Documentation
Troubleshoot
Problem solving
Salesforce

Report this job