Service Coordinator/BDC
- Hadley, MA, United States
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Job details
- Posting language
- English
- Posted
Original job description
๐ NOW HIRING!
Service Coordinator / BDC Representative
Country Nissan | Entry-Level Position
Looking to start a career in the automotive industry? We want to hear from you!
Country Nissan is looking for a motivated, friendly, and dependable Service Coordinator / BDC Representative to join our growing Service Department!
No automotive experience necessary! We are willing to train the right person who has a positive attitude, strong communication skills, and a passion for customer service.
๐ง Job Responsibilities
- Answer incoming service department phone calls.
- Schedule and confirm customer service appointments.
- Contact customers regarding upcoming and missed appointments.
- Follow up with customers to ensure satisfaction.
- Assist with service department scheduling and daily operations.
- Respond to customer inquiries professionally and promptly.
- Work closely with Service Advisors and management to provide an excellent customer experience.
- Help maintain customer retention through consistent follow-up.
โ Qualifications
- No automotive experience required - we will train you!
- Excellent communication and customer service skills.
- Friendly, professional, and positive attitude.
- Basic computer and typing skills.
- Ability to multitask in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Dependable, punctual, and willing to learn.
- Previous customer service or call center experience is a plus, but not required.
๐ Why Join Country Nissan?
- Entry-level opportunity with hands-on training.
- Supportive, team-oriented work environment.
- Opportunity for career growth within the automotive industry.
- Gain valuable experience in customer service and dealership operations.
- Be part of a team focused on delivering an outstanding customer experience.
๐ฉ APPLY TODAY!
If you are energetic, organized, and ready to build a career, Country Nissan wants YOU on our team!
Experience is not required. A great attitude and willingness to learn are!
๐ Country Nissan - Join Our Service Team!
More about this job
Skills
- Customer service
- Contact customers
- Scheduling
- Customer experience
- Communication skills
- Multitask
- Organizational skills
- Attention to detail