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Service Coordinator/BDC

  • Hadley, MA, United States

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Job details

Posting language
English
Posted

Original job description

๐Ÿš— NOW HIRING!

Service Coordinator / BDC Representative

Country Nissan | Entry-Level Position

Looking to start a career in the automotive industry? We want to hear from you!

Country Nissan is looking for a motivated, friendly, and dependable Service Coordinator / BDC Representative to join our growing Service Department!

No automotive experience necessary! We are willing to train the right person who has a positive attitude, strong communication skills, and a passion for customer service.

๐Ÿ”ง Job Responsibilities

  • Answer incoming service department phone calls.
  • Schedule and confirm customer service appointments.
  • Contact customers regarding upcoming and missed appointments.
  • Follow up with customers to ensure satisfaction.
  • Assist with service department scheduling and daily operations.
  • Respond to customer inquiries professionally and promptly.
  • Work closely with Service Advisors and management to provide an excellent customer experience.
  • Help maintain customer retention through consistent follow-up.

โœ… Qualifications

  • No automotive experience required - we will train you!
  • Excellent communication and customer service skills.
  • Friendly, professional, and positive attitude.
  • Basic computer and typing skills.
  • Ability to multitask in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Dependable, punctual, and willing to learn.
  • Previous customer service or call center experience is a plus, but not required.

๐ŸŒŸ Why Join Country Nissan?

  • Entry-level opportunity with hands-on training.
  • Supportive, team-oriented work environment.
  • Opportunity for career growth within the automotive industry.
  • Gain valuable experience in customer service and dealership operations.
  • Be part of a team focused on delivering an outstanding customer experience.

๐Ÿ“ฉ APPLY TODAY!

If you are energetic, organized, and ready to build a career, Country Nissan wants YOU on our team!

Experience is not required. A great attitude and willingness to learn are!

๐Ÿš— Country Nissan - Join Our Service Team!

More about this job

Skills

  • Customer service
  • Contact customers
  • Scheduling
  • Customer experience
  • Communication skills
  • Multitask
  • Organizational skills
  • Attention to detail

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