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SERE PRO Training Development Specialist
FITT Scientific
Colonial Heights, VA · Fort Leavenworth, KS · Daleville, AL
FITT Scientific is seeking a SERE PRO Doctrine SME to support our team’s efforts to provide doctrine, organization, and training support to the U.S. Army Personnel Recovery Proponent office…
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Process Documentation Manufacturing Engineer (MES)
INNIO
Waukesha, WI
- $86,800 to $150,720 USD / year
Support process validation, production readiness, and engineering changes by updating documentation and systems in a timely, controlled manner.
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Associate Director Field Reimbursement Manager – Liver - South TX / LA
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…including Therapeutic Specialists (Sales), Marketing, and Patient Support, will be essential for aligning patient access strategies across the…
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Associate Director, Quality Control
Gilead Sciences, Inc.
CA
…governance forums and provide clear, risk-based recommendations to support program…
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Mechanical Technician
SpaceX
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…cadence ramps up we are in need of multiple new facilities to support new vehicle builds and reflight refurbishment across various sites. We are currently seeking technicians to support the…
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Construction Technician
SpaceX
Starbase, TX · Brownsville, TX
…cadence ramps up we are in need of multiple new facilities to support new vehicle builds and reflight refurbishment across various sites. We are currently seeking technicians to support the…
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Chief Program Officer
Communities in Schools of The Dallas Region
Dallas, TX
· Establish and oversee systems that support consistent, high-quality, contract-compliant programming across all sites and initiatives. Monitor progress toward established measurable goals…
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Unit Charge Nurse, Chemotherapy Infusion / Oncology, Winship Midtown, 8am-4:30pm
Emory Healthcare
Atlanta, GA
Is recognized as a change agent and routinely leads efforts to strengthen organizational systems that support the mission, vision, and values of the department. Adept at creative…
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IT Platform Admin
Lifetime Workforce Solutions, LLC
United States
Basic knowledge of structured systems analysis and design with special emphasis in systems administration, user support, project management, data integrity and data gathering techniques.
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Software Automation Engineer
Default (MSD)
Gaithersburg, MD
- $78,100 to $116,200 USD / year
This position is responsible for the design and programming of high-performance automation systems used in the assembly, inspection, and reagent dispensing of microplate test kits and…
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Broiler Service Tech
( ) Simmons Foods
Siloam Springs, AR
Simmons Operating systems principles and objectives: Is familiar with Simmons’ established operating systems (e.g. quality, security, office environment, company policies, LEAN);…
Added 1 min ago
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Night Auditor
The Clyde Hotel
Albuquerque, NM
- $15 to $19 USD / hour
…you’ll uphold our service, safety, and compliance standards, support guests and team members with professionalism and warmth, and keep the hotel running smoothly when it matters…
Added 1 min ago
Massage Therapist
Hotel Chaco
Albuquerque, NM
Support daily spa operations including scheduling, product promotion and guest communication.
Added 1 min ago
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Software Developer (Remote)
Grant Street Group
Remote, United States
- $95,000 to $125,000 USD / year
As a Software Developer at Grant Street Group, you could have the opportunity to expand the functionality of our existing products, customize systems to meet clients' unique needs, and…
Added 1 min ago
Senior Software Developer (Remote)
Grant Street Group
Remote, United States
As a Senior Software Developer at Grant Street Group, you could have the opportunity to expand the functionality of our existing products, customize systems to meet clients' unique needs,…
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Remote Clinical Pharmacist – HEDIS Medication Adherence
Guidehealth
Remote, United States
- $120,000 to $130,000 USD / year
Provide training and support to other pharmacists, care managers, and clinical staff on best practices in medication adherence.
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Customer Success Representative-Technical
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Provo, UT
As a Technical Customer Success Representative, you will use your Network and Systems Administration knowledge to provide customer support to Novarad customers. You and your team will work…
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Operations Finance Business Partner
Ornua Co-operative Limited
Hilbert, WI
…insightful financial analysis, constructive challenge, and support to optimize business performance, improve cost control, and enable sustainable…
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Operations Finance Business Partner
Ornua Co-operative Limited
Hilbert, WI
…insightful financial analysis, constructive challenge, and support to optimize business performance, improve cost control, and enable sustainable…
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Blight Reduction & Abatement Manager
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…and blight tax referrals; reviews case materials for factual support, completeness, procedural compliance, and readiness for legal review; identifies deficiencies, assigns corrective…
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Associate Fire Suppression Service Technician
Fire Safe Protection Services
Houston, TX
Support basic repair of fire extinguishers, systems cylinders, and DOT-specified cylinders.
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Sprinkler Fitter
Classic Protection Systems Inc
Houston, TX
Cen Cal Fire Systems, a division of Sciens Building Solutions is seeking an experienced Fire Sprinkler Fitter to provide installation services of all forms of fire sprinkler systems and…
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Fire Sprinkler Inspector
Classic Protection Systems Inc
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…team, field project teams, and clients to ensure our customers’ systems are inspected and maintained in a code-compliant manner. This is a key position for our growing team and requires…
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Patient Services Dining Manager
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Maintains accuracy of menu systems, production systems, and clinical or retail interfaces as applicable
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Partner Director, GTM Cloud Partnerships
OpenAI
New York, NY · Seattle, WA · San Francisco, CA
- $237,000 to $330,000 USD / year
…enables enterprise AI adoption, and drives durable growth in support of OpenAI’s…

Tommy Car Wash Systems

First Shift Support Supervisor

Holland, MI, United States

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Job details

Experience: 2+ years of professional experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

First Shift Support Supervisor

Tommy’s is looking for a First Shift Support Supervisor to lead the first-shift Support team in delivering timely, accurate solutions for our clients. This role coaches and develops team members, holds the team to KPI-based performance standards, resolves escalated issues, and continuously improves support processes.

What can Tommy's offer you?

Base pay and eligibility for annual profit-sharing bonus
Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
Dependent Care FSA with on-site Daycare options
401k match and complimentary financial planning services
Paid time off and paid holidays
Opportunity for continued education and tuition assistance
Valuable learning and development program
Significant ability to grow internally for motivated and strong performing team members
Fun, energetic, family-oriented work culture with an emphasis on team member morale
Growing nationwide brand / presence

Position Responsibilities:

Oversee the Support team to ensure timely and accurate solutions.
Monitor team performance, including call handling, response times, and workload.
Conduct regular performance reviews and provide constructive feedback.
Hold team members accountable for meeting KPI-based performance standards.
Maintain accurate records of customer interactions and resolutions.
Develop and implement training programs for new hires and ongoing staff development.
Handle escalated inquiries and complaints promptly and effectively.
Analyze support processes and identify areas for improvement.
Schedule shifts and assist in managing time-off to maintain service levels.
Other duties as assigned; duties and responsibilities may change at any time with or without notice.

Position Qualifications & Candidate Attributes:

High school diploma or GED; Bachelor’s degree preferred.
2+ years of professional experience.
Tech savvy and proficient in Microsoft Office; experience with database systems a plus.
Excellent written and oral communication skills.
Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments
Strong organizational and time management skills; ability to multitask and prioritize workload
Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions
High level of integrity and dependability with a strong sense of urgency and results-orientation
Views customer care as high priority; exhibits a positive can-do attitude
Displays a strong initiative and drive to identify gaps and fill them

Work Environment and Physical Demands:

This job operates in a professional office environment. Office hours are Monday through Friday from 8:00am - 5:00pm. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and operates primarily indoors with limited to no travel expectation.

To successfully perform the essential functions of this job, team member must be able to:

Work and commute in all weather conditions
Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information
Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers
Work in a fast-paced environment where they will often be multitasking
Move about inside the office to access standard office equipment
Constantly operate a computer and other office productivity machinery such as keyboard, copy machine and printer
Remain in a stationary position 50%+ of the time, alternating between sitting and standing
Ability to move and lift up to 30 pounds

Overview of Tommy Enterprises Companies:

Tommy's Express is an international franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.

Tommy’s Express Operations consists of a number of corporately owned Tommy’s Express car wash locations across the country. This is a quickly growing operation with intentions to open or acquire several new locations per year through the launch of Tommy’s Express Capital, a new private fund strategy.

Tommy Car Wash Systems (“TCWS”) is the power behind our Tommy’s Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world. Together, Tommy’s Express and Tommy Car Wash Systems make up the Tommy’s Corporate brand, headquartered in Holland, MI.

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