Administrative Assistant-Receptionist

As the Administrative Assistant, you will be the first point of contact for our customers and play a vital role in supporting various administrative functions. Your responsibilities will include, but are not limited to:

• Serving as the first point of contact for customers via phone
• Assisting customers with account questions, updates, and transferring them to the appropriate department
• Maintaining and stocking office, kitchen, and bathroom supplies while ensuring a clean and organized office environment
• Combining and organizing files within Adobe Acrobat
• Managing and updating the company’s shared calendar
• Handling shipments through FedEx, UPS, and USPS
• Receiving and distributing incoming mail to the appropriate department or personnel
• Providing assistance to all departments and personnel with projects and various administrative tasks

Qualifications

The ideal candidate will possess the following skills and attributes:

• Problem-solving and the ability to handle a variety of customer situations efficiently
• Multitasking skills to manage several responsibilities at once
• Strong sense of timeliness and ability to meet deadlines
• Excellent organizational skills and attention to detail
• Self-starter with the ability to work independently and proactively
• Comfortable in Microsoft Excel and other Microsoft Office products
• Strong written and verbal communication skills with the ability to interact with customers, vendors, and team members effectively
• Professional phone etiquette with a customer-focused approach, assisting with inquiries and connecting them with the appropriate departments
• Collaborative mindset with the ability to work well with various departments and team members
• Prior experience in an administrative or office support role is preferred but not required