Open jobs in the United States

Save this search

Added 16 hours ago
TJ
Semester Sales Internship - University of Arizona
Tom James Company
Tucson, AZ
- $15 USD / hour
Added 16 hours ago
TJ
Semester Sales Internship - Texas A&M
Tom James Company
College Station, TX
- $15 USD / hour
Added 19 hours ago
Administrative Sales Assistant
Tom James Company
Atlanta, GA
Added 2 days ago
TJ
Semester Sales Internship - West Virginia University
Tom James Company
Morgantown, WV
- $15 USD / hour
Added 2 days ago
TJ
Semester Sales Internship - University of Cincinnati
Tom James Company
Cincinnati, OH
- $15 USD / hour
Added 2 days ago
TJ
Semester Sales Internship - Georgia Southern University
Tom James Company
Statesboro, GA
- $15 USD / hour
Added 2 days ago
TJ
Semester Sales Internship - Appalachian State University
Tom James Company
Boone, NC
- $15 USD / hour
Added 6 days ago
TJ
Office Assistant
Tom James Company
Reno, NV
- $20 USD / hour
Added 12 days ago
TJ
Office Coordinator
Tom James Company
King of Prussia, PA
- $21 USD / hour
Added 12 days ago
TJ
Administrative Assistant - Sales
Tom James Company
Washington, DC
- $23.5 USD / hour
Added 12 days ago
Experienced Tailor/Seamstress
Tom James Company
San Antonio, TX
Added 12 days ago
TJ
Experienced Tailor/Seamstress
Tom James Company
Phoenix, AZ
- $27 USD / hour
Added 13 days ago
Experienced Tailor/Seamstress
Tom James Company
Tampa, FL
Added 13 days ago
TJ
Independent Driver/Sales Assistant (1099 Contractor)
Tom James Company
Maitland, FL
- $21 USD / hour
Added 13 days ago
Outside Sales Professional - Cleveland
Tom James Company
Cleveland, OH
Added 13 days ago
TJ
Semester Sales Internship - University of Tampa
Tom James Company
Tampa, FL
- $15 USD / hour
Added 13 days ago
TJ
Semester Sales Internship - University of Alabama
Tom James Company
Tuscaloosa, AL
- $15 USD / hour
Added 13 days ago
TJ
Semester Sales Internship - Bloomsburg
Tom James Company
Bloomsburg, PA
- $15 USD / hour
Added 14 days ago
Sales Development Representative - Memphis
Tom James Company
Memphis, TN
Added 14 days ago
Independent Alterations Professional (1099 Contractor) – Custom Clothing
Tom James Company
Daphne, AL
Added 14 days ago
Experienced Tailor/Seamstress Needed
Tom James Company
Southfield, MI
Added 14 days ago
TJ
Experienced Tailor/Seamstress Needed
Tom James Company
Burlingame, CA
- $29 USD / hour
Added 14 days ago
TJ
Administrative Assistant - Sales
Tom James Company
Pittsburgh, PA
- $19 USD / hour
Added 15 days ago
TJ
Personal Driver for Sales Professional
Tom James Company
Atlanta, GA
- $24 USD / hour
Added 16 days ago
TJ
Office Coordinator
Tom James Company
Austin, TX
- $20 USD / hour

Closed listing

Tom James Company

Client Services Representative

Franklin, TN, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Posting language: English
Posted: Aug 7, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Job Duties

Prepare, review, and distribute collection letters and other correspondence in accordance with company policies and established procedure
Place and receive collection calls in a professional, courteous, and customer-focused manner while working to resolve delinquent account balances
Respond promptly to customer inquiries by phone, email, and written correspondence regarding account balances, billing questions, payment history, and other account-related concerns
Contact customers regarding past-due accounts, discuss payment options, negotiate payment arrangements within established guidelines, and document all collection activity
Maintain and monitor customer payment plans and records, ensuring timely follow-up and accurate account documentation
Partner with Sales Professionals to resolve collection issues while balancing positive customer relationships with the company's financial objectives
Provide exceptional customer service by communicating professionally, demonstrating empathy, and resolving issues in a timely and effective manner
Develop and maintain a thorough understanding of the Tom James sales cycle, business processes, products, and customer service standards to effectively support customers and Sales Professionals
Protect confidential customer and financial information by adhering to company policies and applicable privacy requirements
Performs other related duties, as required or assigned
Maintain regular and reliable on-site attendance

Required Knowledge, Skills & Abilities

The ideal candidate will have:

Excellent verbal and written communication skills with the ability to communicate professionally and effectively with customers, Sales Professionals, and employees at all organizational levels.
Strong customer service skills with the ability to de-escalate difficult situations and build positive working relationships
Demonstrated ability to prioritize multiple responsibilities, manage time effectively, and remain composed under pressure
Strong organizational skills with exceptional attention to detail and accuracy
Proficiency with Microsoft Office applications and the ability to learn company-specific software and systems.

Experience & Education

High school diploma or equivalent required
Minimum of one year of collections, accounts receivable, customer service, or related experience involving telephone communication and customer interactions
Experience handling sensitive customer conversations while maintaining professionalism
Experience working in a fast-paced environment with competing priorities

About employer

More about this job

Skills

Contact customers
Negotiate settlements
Documentation
Sales
Customer relations
Customer service
Business processes
Communication skills
Manage time
Organizational skills
Attention to detail
Microsoft Office
Accounts receivable

Report this job