Manufacturing Systems Analyst

Tokai Carbon helps build America every day and we're proud of it!

As one of the world's largest and most recognized graphite electrode manufacturers, we power the industries that keep our country moving. To continue that mission, we're looking for dependable team members to join our team where safety, teamwork, and precision drive everything we do.

This position is based at our Ozark, AR facility. In addition to base pay, this role is eligible for an annual bonus tied to personal objectives overall business performance. The standard schedule is M-F 7AM-3:30PM; however, scheduling may vary based on operational needs.

At Tokai Carbon, our people are our greatest asset and we believe in investing in them from DAY ONE!

Compensation & Benefits (Available on Day One):

• Full health benefits including medical, vision, and dental
• Vacation Time
• Paid Holidays
• Opportunities for growth and promotion through cross‑training after 6 months in the role.
• Eligible for quarterly bonus incentives plus a fifth annual bonus tied to overall business performance.
• Education Assistance Programs, Monthly Wellness Reimbursements, and more!

Position Summary:

The Manufacturing Engineer will develop and test the design of production machinery and will identify, recommend and implement solutions to production problems related to materials, processes, and tooling needed for safe and efficient manufacturing systems.

ESSENTIAL FUNCTIONS

• Serve as a primary technical resource for AVEVA MES and related manufacturing systems, including administration, configuration, support, maintenance, and enhancement activities.
• Troubleshoot and resolve production-impacting issues involving manufacturing applications, system integrations, databases, order execution, serialization, and shop floor technologies.
• Administer and support Microsoft SQL Server environments, including database maintenance, performance troubleshooting, backup support, and development of queries, views, stored procedures, and scripts.
• Develop, configure, and maintain manufacturing solutions including AVEVA Work Tasks, AVEVA Systems Platform (Galaxy), MES client configurations, RFGen applications, and BarTender label solutions.
• Support system integrations and interfaces to ensure reliable data flow between manufacturing and business systems.
• Translate business requirements into functional specifications and technical solutions that improve operational effectiveness.
• Lead manufacturing system projects and enhancement initiatives, including planning, coordination, testing, deployment, and communication of project status.
• Analyze manufacturing processes and application performance to identify root causes, implement corrective actions, and drive continuous improvement.
• Promote data integrity, process consistency, and adoption of best practices through user support, training, and documentation.
• Provide technical support and guidance to Operations, Quality, Maintenance, Engineering, Technical Services, Supply Chain, and other business stakeholders.

COMPETENCIES

• Strong troubleshooting, diagnostic, and root cause analysis abilities.
• Strong analytical skills with the ability to translate business needs into technical solutions.
• Working knowledge of databases, application architecture, and system integrations.
• Excellent organization, prioritization, and project coordination skills.
• Effective verbal, written, and interpersonal communication skills.
• Ability to work independently while managing multiple priorities.
• Strong attention to detail and commitment to quality and customer service.

Additional Requirements

• Occasional after-hours support for critical manufacturing systems.
• Occasional travel between manufacturing facilities.

EDUCATION AND EXPERIENCE

Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field preferred.

Equivalent combinations of education, technical training, and relevant work experience will be considered.