Jobs in the United States

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Added 3 mins ago
SF
Painter Supervisor I (7242) - PEX - Buildings and Grounds
San Francisco Unified School District
California, CA
- $59.22 to $71.93 USD / hour
Meet with the maintenance manager to plan and prioritize work according to established product targets
Added 12 mins ago
Director/Senior Director, New Products
Jobgether
Remote, United States
Define product specifications, prioritize development initiatives, participate in product evaluations, and determine which features or experiments should be pursued or discontinued.
Added 34 mins ago
Retail - Warehouse Supervisor
SSA Group
San Antonio, TX
Reports to: Retail Operations Manager and Assistant Retail Operations Manager (if applicable)
Added 34 mins ago
Pharmacy Executive IV - Children’s Hospital Association (CHA)
Vizient
Tulsa, OK · Tulsa
…provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an…
Added 39 mins ago
Architecture Senior Advisor
The Cigna Group
Saint Louis, MO
- Collaborate with product owners, scrum masters, program manager and team members in a Scaled Agile framework.
Added 51 mins ago
J
Fleet Reliability Engineer
Jobgether
Remote, United States
- $125,000 to $140,000 USD / year
Collaborate with the Charge Reliability Engineering Manager, Commissioning teams, and Quality teams to investigate vehicle-related issues and improve fleet reliability.
Added 54 mins ago
Assistant Nurse Manager, Emergency Department, FT Days - VWCH
Vanderbilt University Medical Center
Lebanon, TN
…to actually work on and improve a current business process, product or…
Added 55 mins ago
RA
Territory Manager - Munhall, PA
Reynolds American
United States
- $68,700 USD / year
Collaborates with Division Manager on territory-specific customer and sales planning, company product initiatives, and improving market share within the territory.
Added 59 mins ago
Community & Engagement Manager
Freshine Product Inc
Remote, United States
· Hybrid role, with 4 days per week in Wavytalk’s NYC Flatiron office
Added 1 hour ago
Commercial Sales Manager
AutoZone
Laconia, NH
As the Commercial Sales Manager at AutoZone, you'll be the driving force behind our business to business (B2B) growth strategy, championing customer relationships and leading a…
Added 1 hour ago
Digital/IT Program Architect - (Proposal, Capture, and Front End of the Business); Hybrid
RTX
United States
Qualifications You Must Have:
Added 1 hour ago
Account Executive II - Biosurgery - Chicago Downtown, IL - Johnson & Johnson MedTech - Surgery
Ethicon US LLC Legal Entity
Chicago, IL
Ability to manage customer questions and objections in a way that is consistent with product indications and sales training methodology.
Added 1 hour ago
RA
Territory Manager - Seattle, WA
Reynolds American
United States
- $68,700 USD / year
Collaborates with Division Manager on territory-specific customer and sales planning, company product initiatives, and improving market share within the territory.
Added 1 hour ago
Territory Business Manager - Pacific NW
IPG
WA · OR
This person must have the ability to learn and express the value of IPG’s multiple product lines, “THE BUNDLE”
Added 1 hour ago
Senior Tools Governance Manager, Marcom
Apple
Sunnyvale, CA
Marcom is the creatively-led global team that oversees Apple’s consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias…
Added 1 hour ago
Senior Data Governance Manager, Marcom
Apple
Sunnyvale, CA
Marcom is the creatively-led global team that oversees Apple’s consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias…
Added 1 hour ago
Spanish Speaking Business Development Manager - Financial Sales
Shamrock Trading Corporation
Overland Park, KS
Training and Development: Industry-leading training programs, including a Freight Immersion Training (FIT) Program for sales employees entering the transportation industry and a LEAD…
Added 1 hour ago
CX Ops Specialist
Together AI
San Francisco, CA
Work with the Commerce team on product delivery, credit deposits, order fulfillment, and endpoint reservations, using internal systems and command-line tools
Added 1 hour ago
Release Train Engineer
Regions Bank
Charlotte, NC · Birmingham, AL · Atlanta, GA
Bachelor's degree in Computer Science or a related field and ten (10) years of experience as a Release Train Engineer, Scrum Master, Product Owner, or Agile Project/Program Manager
Added 1 hour ago
Senior Inside Account Manager, Public Sector
Jobgether
Remote, United States
As Senior Inside Account Manager, you will take ownership of an assigned public sector account portfolio, balancing customer success with revenue generation and strategic business…
Added 2 hours ago
Sr. Manager, AI Solutions Architect, Customer Success
United States - Genesys Cloud Services, Inc.
Virtual Office, TX · Virtual Office, CA · Virtual Office, NC
The Sr. Manager, AI Solutions Architect, Customer Success leads a team of senior AI architects helping strategic customers turn ambitious AI initiatives into production-ready solutions that…
Added 2 hours ago
Manager, People Analytics & Workforce Intelligence
ICHOR Candidate Experience
Austin, TX · Fremont, CA · Tualatin, OR
Ichor Systems is looking for a forward-thinking Manager, People Analytics & Workforce Intelligence to build its Human Capital Intelligence capability from the ground up. This is a…
Added 2 hours ago
Engineering Manager
Angott Search Group
Mount Clemens, MI
This role leads Engineering and Program Management, overseeing technical activities from customer quoting and manufacturing feasibility through tooling development and production launch.…
Added 2 hours ago
Sr. Manager of Commercial Strategy and Operations
Ceribell, Inc
Sunnyvale, CA
The Sr. Manager of Commercial Strategy & Operations is an individual contributor who is a core strategic, operational, and analytical partner to Ceribell's commercial leadership team.…
Added 2 hours ago
Master Scheduler
Anduril Industries
Costa Mesa, CA
…has an integral role at Anduril, serving as the link between program leadership and the Production, Engineering, and Supply Chain teams that build our hardware. They will have full…

Together AI

CX Ops Specialist

San Francisco, CA, United States

Apply on job-boards.greenhouse.io About employer

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

About the Role

As a CX Operations Specialist, you’re the first point of contact for customers’ billing and account needs, and you build the automation that makes the whole Customer Experience team faster. You’ll resolve billing disputes, handle account and SSO setup, and own monthly credit and renewal reporting. You’ll work closely with Commerce, Billing, and Finance as well as directly with customers. In this role, empathy and clear communication matter as much as the technical work.

This is a role where you’ll spend roughly half your time on support and reporting and the other half building. You’ll find the repeatable, rules-based steps in the work, starting with refund request triage, and turn them into agent skills and workflows that produce accurate, reliable results. You’ll also partner with Commerce and engineering to turn friction in support-side billing workflows into clear requirements.

You will be the first hire in a new function on a growing team. As the day-to-day gets automated, there’s room to grow into ownership of areas like RCA deliverables, CSAT, and renewals, or to go deeper as a technical tools and automation specialist.

This role is based out of our SF headquarters and hybrid.

Responsibilities

Own billing and account support: triage, respond, and resolve, or route to the right team
Process refunds, investigate disputed charges, and resolve payment declines, payment-method changes, negative balances, and credit-limit issues
Handle account setup, including SSO configuration for common identity providers (Okta, Azure AD, Google Workspace), and diagnose common failures
Manage monthly reporting of customer credit requests, supporting forecasting and detailed customer reports checked against contract terms
Build and maintain agent skills that automate repeatable steps of billing and credit work, starting with refund request triage
Work with the Commerce team on product delivery, credit deposits, order fulfillment, and endpoint reservations, using internal systems and command-line tools
Raise friction in support-side billing workflows and help turn it into clear requirements
Agree on priorities with your manager based on hours saved and error reduction

Requirements

Experience in a customer-facing support, customer success, billing support, program management, or operations role, or equivalent projects. We care more about what you’ve built and the problems you’ve solved than the number of years.
A knack for breaking problems into core pieces and turning recurring patterns into clear rules and steps that an automated workflow can follow
Comfort working in a terminal: running commands, reading curl or HTTP requests, and interpreting JSON error responses
Strong written communication and genuine empathy, with the ability to explain billing and technical concepts to non-technical customers
Attention to detail with numbers: you check totals, reconcile sources, and catch discrepancies
Experience owning a ticket queue in a support platform (Pylon, Zendesk, Intercom, or similar) and working to response and resolution targets
A strong sense of ownership and a habit of documenting what you learn and fixing root causes instead of repeating the same fix
Ability to manage multiple workstreams and switch context frequently

Preferred Qualifications

Golang or Rust development experience
Experience building and managing cloud-native services (e.g., AWS, Google Cloud Platform)
Strong understanding of Linux system and networking fundamentals, including TCP/IP, kernel operations, memory, and file system management
Familiarity with Open Compute Project (OCP) technologies (OpenBMC, Coreboot, Linuxboot, etc.)

If you don’t meet every requirement but believe you’d be a great fit, we’d still love to hear from you. We’re looking for part support, part PM, part engineer.

About Together AI

Together AI, the AI Native Cloud, is purpose-built for AI engineers. AI application developers get high-performance inference that scales reliably, fine-tuning and reinforcement learning for creating frontier-level specialized models, and pre-training at massive scale for fully custom intelligence, all around a marketplace of leading open models that teams can run, adapt, and own. Trusted by Cursor, Decagon, ElevenLabs, Salesforce, and Zoom, Together serves 400+ trillion tokens a month.

Compensation

We offer competitive compensation, startup equity, health insurance and other competitive benefits. The US base salary range for this full-time position is: $140K - $180K + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge.

Application Policy

Please read each role carefully and apply to the position best suited to you. Candidates are limited to 6 applications within a 90-day period, and applications beyond that limit will be automatically rejected. You may apply to additional roles 90 days after your last application.

Equal Opportunity

Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.

Please see our privacy policy at https://www.together.ai/privacy.

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Jobs in the United States