Surgery Scheduler

Tennessee Orthopaedic Alliance (TOA) is the largest orthopaedic surgery group in Tennessee, with more than 35 locations across the state. Our commitment to Trust, Respect, Honesty, Teamwork, Communication, Diversity, and Accountability guides how we work and how we care for our patients and communities.

Who we are defines how we care:

• Culture: A shared commitment to Trust, Respect, Honesty, Teamwork, Communication, Diversity, and taking accountability for our own actions with the belief that every one of us makes a difference.
• Patient Access: Setting the standard for orthopedic care in Tennessee with access to over 35 locations across the state, including Ambulatory Surgery Centers.
• Patient Experience: Building strong and authentic relationships with our patients and communities by unifying through consistent collaboration to deliver exceptional patient experiences.
• Financial Stewardship: Using sound judgement to make responsible financial decisions; minimizing waste and maximizing value.

The Surgery Scheduler is responsible for coordinating and scheduling surgeries, ensuring a professional and courteous environment for patients and staff.

• Coordinate and schedule surgeries, follow-up appointments as designated by physicians
• Interact with patients’ physicians and other staff both with the Clinic and at outside facilities providing accurate timely and responsive information
• Coordinate processes and route all paperwork as required to meet physician and facility requirements
• Ensure efficient telephone communication
• Follow all written protocols and procedures of the Clinic
• Demonstrate courtesy and helpfulness toward patients and their families
• Schedule mutually acceptable appointment times for patients and physicians using computerized scheduling system

Requirements

QUALIFICATIONS AND EXPERIENCE:

• Understanding medical terminology
• ICD-9/CPT coding familiarity
• Strong organizational and interpersonal skills
• Familiarity with computers

TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers