Jobs in the United States

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Added just now
Customer Service Associate I
Family Dollar
Apopka, FL
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate I
Family Dollar
Apopka, FL
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate I
Family Dollar
La Belle, FL
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate I
Family Dollar
Dade City, FL
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate I
Family Dollar
Hudson, FL
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate I
Family Dollar
Keystone Heights, FL
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate I
Family Dollar
Jacksonville, FL
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate I
Family Dollar
Williston, FL
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate I
Family Dollar
Savannah, GA
Excellent customer service and relationship management skills are required
Added just now
CSR
Family Dollar
Greensboro, NC
Excellent customer service and relationship management skills are required
Added just now
Third Keyholder
Family Dollar
Flatwoods, KY
11. Completes all Position Based Training timely.
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Third Keyholder
Family Dollar
Fort Wayne, IN
11. Completes all Position Based Training timely.
Added just now
Third Keyholder
Family Dollar
Waynesboro, MS
11. Completes all Position Based Training timely.
Added just now
Customer service rep
Family Dollar
Aurora, IL
Excellent customer service and relationship management skills are required
Added just now
Operations Manager
Holiday CVS, L.L.C.
Indialantic, FL
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added just now
CR
District Support Pharmacist Full Time
CVS Rx Services, Inc.
Miami, FL
- Full-time
…throughout the district, you are accountable for supporting the management, oversight, and operation of the pharmacy and pharmacy…
Added just now
CR
Night Pharmacist Full Time
CVS Rx Services, Inc.
Largo, FL
- Full-time
…directing the pharmacy team, you are accountable for supporting the management, oversight, and operation of all aspects within your…
Added just now
Operations Manager
Connecticut CVS Pharmacy, L.L.C.
Southington, CT
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added just now
Staff Pharmacist FT
CVS Rx Services, Inc.
Rogers, AR
…directing the pharmacy team, you are accountable for supporting the management, oversight, and operation of all aspects within your…
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Pharmacy Lead Technician
Arkansas CVS Pharmacy, L.L.C.
Conway, AR
Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices; providing pharmacy team…
Added just now
Operations Manager
Alabama CVS Pharmacy, L.L.C.
Gardendale, AL
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added just now
Customer Service Associate
Family Dollar
Houston, TX
Excellent customer service and relationship management skills are required
Added 1 min ago
Customer Service Associate I
Family Dollar
Mcgregor, TX
Excellent customer service and relationship management skills are required
Added 1 min ago
N
Department Manager - Nike North Bronx
Nike
Bronx, NY
- $32.08 to $48.12 USD / hour
…passion for sport and customer service. This includes properly training your team and implementing our Service Principles while representing our global culture of sport, the NIKE brand,…
Added 1 min ago
Customer Service Associate I
Family Dollar
Oklahoma City, OK
Excellent customer service and relationship management skills are required

to Join Our Team

SERVICE EXPERIENCE ADVISOR

Marietta, GA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.

This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service.

MAJOR RESPONSIBILITIES:

Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
Listen actively to customer concerns and guide them through appropriate service solutions and offerings
Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
Clearly communicate estimated pricing, timelines, and expectations at time of check-in
Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
Process service and point of sale transactions accurately and completely
Maintain minimum attachment rates and productivity standards
Stay informed of current promotions and attachment opportunities
Provide timely, professional updates to customers regarding service status
Obtain required certifications as directed by management
Keep a clean, organized, and customer-ready workspace

EDUCATION & EXPERIENCE:

High School diploma or equivalent
No prior technical experience required
Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with Company Match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.

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