Quality Coordinator

Please make sure your application is complete, including your education, employment history, and any other applicable sections. Initial screening is based on the minimum requirements as defined in the job posting, such as education, experience, licenses, and certifications. Your experience should also address the knowledge, skills and abilities needed for the role. Incomplete applications will not be considered.

*This position is located Remote, Anywhere US *

*Due to being a federal contractor, you may be subject to obtaining and maintaining a public trust security clearance from the federal government. *

Position Purpose:

Ensures decision makers adjudicate cases accurately by performing quality audits, reviews, and publishing audit results and conducting meetings, providing coaching, and training on quality.

Essential Responsibilities:

• Performs audits to ensure timeliness, accuracy, and consistency in reconsideration/dispute resolution decisions.
• Participates in planning, preparing, and facilitating discussion for regularly scheduled process and program improvement meetings.
• Oversees, provides and plans training for new and current staff, including developing and presenting presentations, quality tips, and decision consistency memos.
• Participates in special projects and performs other duties as assigned.
• Performs audits and examinations of case files to identify inaccuracies and non-compliance issues.
• Shares educational feedback, trends and insight individually and collectively with the staff.
• Performs data analysis to identify improvement opportunities in the appeals process and reduce unnecessary appeals.

Minimum Qualifications

Education

• Associate's degree or 60 or more credit hours towards a Bachelor’s degree from an accredited college or university in healthcare or related discipline
• Additional Medicare appeals or clinical experience in a healthcare setting may be substituted for Associate’s degree on a year per year basis. (Experience requirements may be satisfied by full-time experience or the prorated part-time equivalent.)

Experience

• Three (3) years medical dispute, Medicare appeals or clinical experience in a healthcare setting
• Two (2) years of training
• Quality
• Healthcare Professional with demonstrated experience writing or making medical necessity decisions
• Nursing, Physical Therapy, Respiratory Therapy or Occupational Therapy experience
• Resided in the United States for a minimum of three (3) years out of the last five (5) years (Per Contract Requirement)

Benefits

C2C offers an excellent benefits package, including:

• Medical, dental, vision, life, accidental death and dismemberment, and short and long-term disability insurance
• Section 125 plan
• 401K
• Competitive salary
• License/credentials reimbursement
• Tuition Reimbursement

EOE Vet/Disability