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Assistant Manager, Retail & Production
Krispy Kreme
North Myrtle Beach, SC
We are looking for Assistant Managers who want to inspire customer wonder! You will work in partnership with our General Managers to create a WOW experience for our A-Glazing customers. You…
Added 1 min ago
Clubhouse Restaurant Manager
Westwood Country Club
Austin, TX
Supervises: Assistant Managers – FOH service and bar staff
Added 3 mins ago
Staff Product Manager
Counterpart Health
Remote, United States
…patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we deliver improved outcomes at lower cost through early diagnosis…
Added 3 mins ago
Retail Supervisor | Augusta
America's Thrift Stores
Augusta, GA
Bring complaints to the attention of the Assistant Store Manager or General Manager to resolve issues in line with company values, policies, and procedures.
Added 5 mins ago
Assistant Manager - The Mall at University Town Center
Lush Handmade Cosmetics
Sarasota, FL
As Assistant Manager, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead…
Added 5 mins ago
MH
Assistant Manager
Mammoth Holdings LLC
Atlanta, GA
- Up to $18 USD / hour
As an Assistant Manager on our team, you'll play a key role in leading our car wash to success, ensuring every vehicle that passes through is treated with the highest level of care. This…
Added 6 mins ago
Kitchen Lead
WARD COVE DOCK GROUP LLC
Ketchikan, AK
Report any staffing concerns to Assistant food and Beverage Manager to ensure proper flow of the department.
Added 6 mins ago
Food Service Lead
WARD COVE DOCK GROUP LLC
Ketchikan, AK
Report any staffing concerns to Assistant food and Beverage Manager to ensure proper flow of the department.
Added 6 mins ago
AS
Residential Manager FY 26-27 #22
Alternative Services Connecticut, Inc
Colchester, CT
- $50,000 to $52,000 USD / year
Works vacant shifts if unable to find coverage and shares on-call coverage with Assistant Residential Manager bi-weekly.
Added 7 mins ago
Retail Store Manager
Sunnyside
Marion, OH
Conduct at least monthly 1:1 quality conversations with each assistant manager and quarterly 1:1s with each store employee.
Added 7 mins ago
Campus Planner
University of Buffalo
NY
…University’s strategic goals. Reporting to the Campus Planning Manager, this position will focus on shaping the physical campus environment to enhance the institution’s academic, research,…
Added 8 mins ago
Asst Pat Svcs Mgr Ambulatory
Yale New Haven Health
NEW HAVEN, CT
The Assistant Patient Services Manager (APSM) is responsible for ensuring high quality, safe, reliable, and efficient care, in a defined functional area of patient services. The APSM uses…
Added 8 mins ago
ES
Storage Associate
Extra Space Management, Inc
Phoenix, AZ
- $16.8 to $17 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 9 mins ago
Assistant Store Manager
Extra Space Management, Inc
Fort Myers, FL
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 9 mins ago
Assistant Store Manager
Extra Space Management, Inc
Roswell, GA
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 9 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Mount Washington, KY
- $16 to $17 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 9 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Louisville, KY
- $16 to $17 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 9 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Cincinnati, OH
- $15.5 to $17 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 9 mins ago
Automotive Service Manager - LHM Chrysler Jeep Dodge Ram Albuquerque
Asbury
Albuquerque, NM
The primary responsibility of the Service Manager is to oversee the service department and drive operational success; technicians, service advisors, service call center, lot attendants,…
Added 9 mins ago
Vulnerability Response Manager - Assistant Vice President
DB USA Core Corporation
United States
The Vulnerability Response Manager leads the organization’s vulnerability response capability, ensuring vulnerabilities are rapidly identified, assessed, prioritized, remediated, and…
Added 9 mins ago
Assistant Manager - Asheville, NC @ Regent Park Blvd
Tidal Wave Management LLC
Asheville, NC
A Tidal Wave Assistant Manager shares, and assists with, the responsibilities of the site’s facility and its operations. They use their drive, determination, and a self-disciplined approach…
Added 10 mins ago
Assistant Store Manager in Training - Operations
HOME DEPOT U.S.A., INC.
United States
Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in the key responsibilities and functions of a Operations Assistant Store Manager at The Home Depot.…
Added 10 mins ago
Pro Experience Manager
HOME DEPOT U.S.A., INC.
HUTTO, TX
30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is…
Added 10 mins ago
Pro Experience Manager
HOME DEPOT U.S.A., INC.
United States
30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is…
Added 10 mins ago
Pro Experience Manager
HOME DEPOT U.S.A., INC.
United States
30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is…

Tim Hortons

Shift Supervisor

Harper Woods, MI, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Shift Supervisor The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled. People Management

Leads by example and demonstrates the importance of treating every team member and guest with respect
Assists the Restaurant Manager in recruitment and retention strategies
Reacts immediately to issues requiring attention during the shift
Provides ongoing, specific direction to team members
Encourages an exciting and fun work environment while motivating team members to meet goals
Trains, orientates and monitors new team members, using PTS and feedback binder
Reports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)
Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

Hospitality Management

Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members
Responds to guest in a friendly manner while maintaining an appropriate sense of urgency
Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
Assists in the running of company-wide incentive programs

Operations Management

Displays knowledge of and works in compliance with applicable legislation
Complies with and enforces all Tim Hortons operating standards
Ensures that all product and packaging is properly merchandised and stocked
Responsible for shift cash procedures
Maintains operational efficiency through use of positioning charts
Supervises team members to ensure primary and secondary duties are completed
Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
Keeps current on all new information on Portal or available through Townhall meetings
Assists the Restaurant Manager in driving sales and transactions during their shift
Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)
Escalates to management any issues and/or problems

Health & Safety

Works in compliance with the occupational health and safety legislation
Knows, understands and follows safe work practices and procedures
Uses or wears personal protective equipment or clothing as required
Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner
Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents

Postural & Physical Demands Requirements

Frequent reaching above waist, chest, and shoulder level, as well as below waist level
Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
Continuous standing on tiled surfaces for all tasks
Ability to stand for long periods of time without a break
Frequent hip flexion while walking for all tasks
Occasional lifting of boxes of supplies/products weighing from <5 – 50 lbs. vertically from floor to knuckle height
Occasional lifting of milk crates weighing between 5 – 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)

*Must be 16 years of age or older.

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More about this job

Skills

Team leadership
Restaurant Manager
Leadership
Regulatory compliance
Packaging
Food safety
Sales
Documentation
Health and safety
Personal protective equipment
Reporting

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