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AE - Merchandising Team Leader (Assistant Manager)
AEO
Woodstock, GA
You're an operational innovator: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the…
Added 2 mins ago
Deposit Operations & Customer Care Manager
Midwest Heritage Bank, FSB
Chariton, IA
Job Title: Deposit Operations & Customer Care Manager
Added 2 mins ago
TSA Training Manager
Culmen International LLC
Pease, IN
As a Training Manager, you will lead the airport’s screening training program and oversee Security Training Instructors (STIs), Assistant Training Instructors (ATIs), OJT coaches, and the…
Added 2 mins ago
TSA Training Manager
Culmen International LLC
Sarasota, FL
As a Training Manager, you will lead the airport’s screening training program and oversee Security Training Instructors (STIs), Assistant Training Instructors (ATIs), OJT coaches, and the…
Added 2 mins ago
TSA Training Manager
Culmen International LLC
Atlantic City, NJ
As a Training Manager, you will lead the airport’s screening training program and oversee Security Training Instructors (STIs), Assistant Training Instructors (ATIs), OJT coaches, and the…
Added 3 mins ago
ST
Assistant Retail Manager Full Time - Green Hills
Sun Tan City - STC Management Group, LLC
Nashville, TN
- $16 to $21 USD / hour
- Full-time
…support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational…
Added 3 mins ago
ST
Assistant Retail Manager Full Time - West End
Sun Tan City - STC Management Group, LLC
Nashville, TN
- $16 to $21 USD / hour
- Full-time
…support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational…
Added 3 mins ago
ST
Assistant Retail Manager Full Time - Springfield
Sun Tan City - STC Management Group, LLC
Springfield, TN
- $15 to $20 USD / hour
- Full-time
…support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational…
Added 4 mins ago
Assistant Manager, Operations - DIOR, Bergdorf Goodman
SAKS & CO LLC
United States
The Assistant Manager, Operations leads with a focus on team development, grounded in Bergdorf Goodman's primary Service Values: Excellence, Imagination & Graciousness. You ensure the…
Added 5 mins ago
Medical Assistant- PRN (Little Rock)
Sage Health
North Little Rock, AR
Level IV – Clinical Supervisor/Assistant Center Manager
Added 5 mins ago
SH
Medical Administrative Assistant - Urgent Care - SRS Santee - Full-Time (0.9) - Variable Shift
Sharp HealthCare
Santee, CA
- Full-time
Represent Sharp Rees-Stealy by providing patients with appointments, information, and other operational support services for the assigned department. Provide clinical nursing support to the…
Added 6 mins ago
JR
Retail Assistant Store Manager, Fabletics (The Village at Topanga - Woodland Hills, CA)
JF Retail Services
Woodland Hills, CA
- $23 to $27 USD / hour
Step into the role of Assistant Store Manager and become an integral leader in shaping an exceptional retail experience. As a key collaborator with the Store Manager and leadership team,…
Added 9 mins ago
Director of Finance and Budget Ops
University of South Carolina
SC
…various departments/divisions/units. Recommends changes in operational procedures based on broad perspective. Implements and ensures continuous quality improvement…
Added 9 mins ago
Fortune House Hutto Hiring Assistant General Manager
Talentuition, LLC
Hutto, Texas, TX
Manager to join the team at our Hutto, TX Fortune House Restaurant. The Assistant General Manager supports the General Manager in supervising
Added 9 mins ago
Assistant Front Office Manager
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Houston, TX
The Assistant Front Office Manager supports the daily operations of the Front Office while helping lead, coach, and develop the team to deliver the elevated and personalized service…
Added 10 mins ago
Nursing Assistant and Unit Secretary - Short Stay Unit
WellSpan Health
Gettysburg, PA
…departments to the team members and the charge nurse/nurse…
Added 10 mins ago
Lead Client Service Monitor
Hope The Mission
North Hollywood, CA
Reporting to the Program Manager or Assistant Program Manager, the LCSM is the on-shift leader for Client Service Monitors across assigned Hope the Mission interim housing sites. This role…
Added 11 mins ago
Store Manager
Murphy USA
Savannah, GA
Two years of continuous Assistant Store Manager or Supervisor experience
Added 12 mins ago
Assistant Guest Service Manager
KJ's Market
Augusta, GA
Maintain measurement plans and reports to evaluate host, financial and operational effectiveness.
Added 13 mins ago
IP
Assistant Community Manager Manufactured Housing Community
Investment Property Group
Richland, WA
- $24 to $28 USD / hour
We are seeking a dedicated Assistant Community Manager to support the operations at a manufactured housing community, Richland Mobile Home Park (334 homes), located in Richland, WA.. We are…
Added 14 mins ago
UA
Assistant Store Manager
UBA Asurion UBIF Franchise LLC
United States
- $23.5 USD / hour
Our Assistant Store Manager role is uBreakiFix's second-in-command store leadership position, built for operators who are ready to own the day-to-day. You'll support the Store Manager…
Added 15 mins ago
Assistant Front Office Manager
AccorHotel
Washington, DC
The Assistant Front Office Manager provides managerial support for Reception/Front Office, Royal Service, Fairmont Gold and Guest Services in the daily operational duties for these areas,…
Added 15 mins ago
Administrative Assistant
Ivy Tech Community College of Indiana
United States
The Site Administrative Assistant supports the operational, data, and compliance functions of Ivy Tech Correctional Education programming at an assigned Indiana Department of Correction…
Added 16 mins ago
Assistant Store Manager
INTERSTATE GROUP LLC
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This Assistant Store Manager (ASM) will play a critical role in ensuring the success of our retail operations, including managing
Added 16 mins ago
A
Assistant Store Manager
Asurion
Louisville, KY
- $23.5 USD / hour
Our Assistant Store Manager role is uBreakiFix's second-in-command store leadership position, built for operators who are ready to own the day-to-day. You'll support the Store Manager…

Tim Hortons

Shift Supervisor

Lansing, MI, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Shift Supervisor The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled. People Management

Leads by example and demonstrates the importance of treating every team member and guest with respect
Assists the Restaurant Manager in recruitment and retention strategies
Reacts immediately to issues requiring attention during the shift
Provides ongoing, specific direction to team members
Encourages an exciting and fun work environment while motivating team members to meet goals
Trains, orientates and monitors new team members, using PTS and feedback binder
Reports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)
Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

Hospitality Management

Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members
Responds to guest in a friendly manner while maintaining an appropriate sense of urgency
Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
Assists in the running of company-wide incentive programs

Operations Management

Displays knowledge of and works in compliance with applicable legislation
Complies with and enforces all Tim Hortons operating standards
Ensures that all product and packaging is properly merchandised and stocked
Responsible for shift cash procedures
Maintains operational efficiency through use of positioning charts
Supervises team members to ensure primary and secondary duties are completed
Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
Keeps current on all new information on Portal or available through Townhall meetings
Assists the Restaurant Manager in driving sales and transactions during their shift
Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)
Escalates to management any issues and/or problems

Health & Safety

Works in compliance with the occupational health and safety legislation
Knows, understands and follows safe work practices and procedures
Uses or wears personal protective equipment or clothing as required
Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner
Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents

Postural & Physical Demands Requirements

Frequent reaching above waist, chest, and shoulder level, as well as below waist level
Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
Continuous standing on tiled surfaces for all tasks
Ability to stand for long periods of time without a break
Frequent hip flexion while walking for all tasks
Occasional lifting of boxes of supplies/products weighing from <5 – 50 lbs. vertically from floor to knuckle height
Occasional lifting of milk crates weighing between 5 – 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)

*Must be 16 years of age or older.

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More about this job

Skills

Team leadership
Restaurant Manager
Leadership
Regulatory compliance
Packaging
Food safety
Sales
Documentation
Health and safety
Personal protective equipment
Reporting

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