Jobs in the United States

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Added 59 mins ago
Assistant Manager
Arby's
Ashville, OH
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 59 mins ago
Assistant Manager
Arby's
Greenup, KY
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 59 mins ago
Assistant Manager
Arby's
Waverly, OH
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 59 mins ago
Assistant Manager
Arby's
Wheelersburg, OH
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 59 mins ago
Assistant Manager
Arby's
Portsmouth, OH
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 59 mins ago
Assistant Manager
Arby's
Portsmouth, OH
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding…
Added 59 mins ago
Shift Manager
Arby's
Ashville, OH
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager…
Added 59 mins ago
Shift Manager
Arby's
Greenup, KY
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager…
Added 59 mins ago
Shift Manager
Arby's
Waverly, OH
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager…
Added 59 mins ago
Shift Manager
Arby's
Wheelersburg, OH
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager…
Added 59 mins ago
Shift Manager
Arby's
Portsmouth, OH
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager…
Added 59 mins ago
Shift Manager
Arby's
Portsmouth, OH
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager…
Added 1 hour ago
Scheduling Specialist
University of North Carolina- Chapel Hill
CHAPEL HILL, NC · NC
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public…
Added 1 hour ago
Program Specialist
University of North Carolina- Chapel Hill
DC
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public…
Added 1 hour ago
D
Assistant Manager(04525) - 75 Sunset Rd
Domino's
Willingboro, NJ
- $17 USD / hour
We’re looking for a dependable, motivated Assistant Manager to help lead our team, deliver excellent customer service, and keep daily store operations running smoothly.
Added 1 hour ago
D
Assistant Manager(04526) - 290 S Lenola Rd
Domino's
Maple Shade, NJ
- $17 USD / hour
We’re looking for a dependable, motivated Assistant Manager to help lead our team, deliver excellent customer service, and keep daily store operations running smoothly.
Added 1 hour ago
D
Assistant Manager(04527) - 42 E. Browning Rd
Domino's
Bellmawr, NJ
- $17 USD / hour
We’re looking for a dependable, motivated Assistant Manager to help lead our team, deliver excellent customer service, and keep daily store operations running smoothly.
Added 1 hour ago
D
Assistant Manager(04528) - 341 S. Burnt Mill Rd.
Domino's
Voorhees, NJ
- $17 USD / hour
We’re looking for a dependable, motivated Assistant Manager to help lead our team, deliver excellent customer service, and keep daily store operations running smoothly.
Added 1 hour ago
D
Assistant Manager(04532) - 536 Mantua Pike
Domino's
Woodbury, NJ
- $17 USD / hour
We’re looking for a dependable, motivated Assistant Manager to help lead our team, deliver excellent customer service, and keep daily store operations running smoothly.
Added 1 hour ago
D
Assistant Manager(04534) - 4903 Westfield Ave
Domino's
Pennsauken, NJ
- $17 USD / hour
We’re looking for a dependable, motivated Assistant Manager to help lead our team, deliver excellent customer service, and keep daily store operations running smoothly.
Added 1 hour ago
D
Customer Service Rep(04534) - 4903 Westfield Ave
Domino's
Pennsauken, NJ
- $15.92 USD / hour
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function.
Added 1 hour ago
D
Assistant Manager(04535) - 27 N Maple Ave
Domino's
Marlton, NJ
- $17 USD / hour
We’re looking for a dependable, motivated Assistant Manager to help lead our team, deliver excellent customer service, and keep daily store operations running smoothly.
Added 1 hour ago
D
Assistant Manager(04561) - 1216 Black Horse Pike
Domino's
Glendora, NJ
- $17 USD / hour
We’re looking for a dependable, motivated Assistant Manager to help lead our team, deliver excellent customer service, and keep daily store operations running smoothly.
Added 1 hour ago
D
Assistant Manager(04562) - 5051 Route 42
Domino's
Turnersville, NJ
- $17 USD / hour
We’re looking for a dependable, motivated Assistant Manager to help lead our team, deliver excellent customer service, and keep daily store operations running smoothly.
Added 1 hour ago
D
Assistant Manager(04564) - 680 High St
Domino's
Burlington, NJ
- $17 USD / hour
We’re looking for a dependable, motivated Assistant Manager to help lead our team, deliver excellent customer service, and keep daily store operations running smoothly.

Tim Hortons

Shift Supervisor

Dewitt, MI, United States

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Job details

Posting language: English

Original job description

Shift Supervisor The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled. People Management

Leads by example and demonstrates the importance of treating every team member and guest with respect
Assists the Restaurant Manager in recruitment and retention strategies
Reacts immediately to issues requiring attention during the shift
Provides ongoing, specific direction to team members
Encourages an exciting and fun work environment while motivating team members to meet goals
Trains, orientates and monitors new team members, using PTS and feedback binder
Reports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)
Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

Hospitality Management

Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members
Responds to guest in a friendly manner while maintaining an appropriate sense of urgency
Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
Assists in the running of company-wide incentive programs

Operations Management

Displays knowledge of and works in compliance with applicable legislation
Complies with and enforces all Tim Hortons operating standards
Ensures that all product and packaging is properly merchandised and stocked
Responsible for shift cash procedures
Maintains operational efficiency through use of positioning charts
Supervises team members to ensure primary and secondary duties are completed
Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
Keeps current on all new information on Portal or available through Townhall meetings
Assists the Restaurant Manager in driving sales and transactions during their shift
Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)
Escalates to management any issues and/or problems

Health & Safety

Works in compliance with the occupational health and safety legislation
Knows, understands and follows safe work practices and procedures
Uses or wears personal protective equipment or clothing as required
Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner
Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents

Postural & Physical Demands Requirements

Frequent reaching above waist, chest, and shoulder level, as well as below waist level
Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
Continuous standing on tiled surfaces for all tasks
Ability to stand for long periods of time without a break
Frequent hip flexion while walking for all tasks
Occasional lifting of boxes of supplies/products weighing from <5 – 50 lbs. vertically from floor to knuckle height
Occasional lifting of milk crates weighing between 5 – 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)

*Must be 16 years of age or older.

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