Operations Manager

Description Signia Aerospace is built on decades of proven performance and partnership in the aircraft systems industry. The proven brands that operate under the Signia Aerospace ecosystem lead the field in thermal management and mission-specific equipment. They are the brands of choice for pilots, maintenance directors, ground crews, and supply chain professionals worldwide, in commercial, private, and military applications. Our depth of expertise and unique pool of resources allows us to act as an integrated, nimble partner in the design, manufacture, delivery, and service of highly specialized aircraft systems and components.

Tiffin Aire is based at the Seneca County Airport. Founded in 1968 by Dwight and Jeanne Gnepper. It began with only three employees, two single-engine aircraft, two hangars, and an office. By 1996 Tiffin Aire offered aircraft charter, flight instruction and rental, aircraft sales, aircraft maintenance, parts and oil sales, and propeller/governor sales and service. De-ice boot sales/installation and the Tiffin Aire Tug were added to the company product line in later years. Tiffin Aire is now owned by Hartzell Propeller, LLC out of Piqua, Ohio.

Our Culture We are a team that prides ourselves on a culture that supports shared values of empowerment, accountability, drive, integrity, and respect. Our team shares a deep commitment to safety and collaboration. We offer a comprehensive benefits package to support your well-being and professional growth, including medical, dental, vision, paid time off, life insurance, 401(K) plans with employer match, company-provided Growth Participation Units (GPU), and so much more. Our GPU benefit is unique to the industry and encourages all employees to think like owners and receive future financial reward for contributions to business growth. Join our team to be part of a culture that encourages growth and development and celebrates our success.

Key Responsibilities:

The Operations Manager is accountable for production planning, staffing, scheduling, workflow, productivity, quality, delivery, labor utilization, and continuous improvement. The position partners closely with Site Leadership, Quality, Sales, Supply Chain, Finance, Engineering, and other functional teams to ensure the operation meets business and customer objectives. This individual in this position is expected to lead through accountability, coaching, technical knowledge, sound business judgment, and strong communication while developing a high-performing team and fostering a culture of safety, quality, ownership, and continuous improvement.

All roles at Signia are expected to support the company’s operating model (SOAR) and contribute to the organization’s business value drivers, Profitable New Business, Productivity, Precision M&A, and Value-Based Pricing, through operational excellence, continuous improvement, collaboration, and customer focus. Key Deliverables of the Position

1. Achievement of production, safety, quality, delivery, productivity, and financial objectives.
2. Safe and compliant execution of all MRO production activities.
3. Effective production planning, scheduling, staffing, and resource utilization.
4. Strong employee engagement, accountability, retention, and development.
5. Consistent achievement of customer commitments and turnaround-time expectations.
6. Effective management of labor, materials, equipment, and production capacity.
7. Accurate production forecasting and communication of operational risks and constraints.
8. Improved productivity, efficiency, quality, and profitability through continuous improvement.
9. Effective collaboration with Site Leadership and cross-functional partners.
10. Development of a high-performing production organization capable of supporting current and future business growth.

Requirements

Education and Experience · High School Diploma · Bachelor’s degree in business, Operations, Manufacturing, Aviation, or a related field preferred. Technical Competencies

1. Understands quality requirements, inspection processes, nonconformance procedures, rework, and proper documentation practices.
2. Ability to coordinate workflow, assign work based on qualifications and priorities, and monitor progress against production schedules.
3. Continuous improvement and operational efficiency
4. Working knowledge of applicable FAA regulations, company procedures, customer requirements, and other regulatory standards governing MRO operations.
5. Proficient Computer Skills – Microsoft Office and ERP/manufacturing systems
6. Excellent Communication Skills – both verbal and written Behavioral Competencies – Demonstrates behaviors consistent with our values

1. Thinks and acts like an owner o Uses company resources wisely & cost-effectively o Shows pride in the organization and a commitment to its long-term success o Takes full responsibility for their actions o Holds self to high standards of performance and integrity
2. Demonstrates high integrity o Consistently acts with honesty, transparency, and high ethics o Makes decisions based on what is morally right o Owns their actions and holds self accountable
3. Puts team above self; in it together o Prioritizes team and company over personal gain o Collaborates with team members within the department and across all functions Contributes to a positive, inclusive work environment
4. Innovates and improves o Actively supports or initiates continuous improvement efforts o Shares ideas and suggests solutions that enhance team or business performance o Stays open to feedback and embraces changes o Demonstrates a bias towards action
5. Honors commitments o Consistently follows through on project timelines, meetings, and deliverables o Takes ownership for responsibilities and delivers results o Makes and holds commitments o Communicates proactively when challenges arise and adjusts plans to stay on track Equal Opportunity Employer/Protected Veteran/Disability/E-Verify