Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
IT Systems Administrator - Jackson Area
The Pivot Group Network
Jackson · Jackson, MI
Scripting skills in PowerShell or similar tools for automation.
Added 5 mins ago
IT Systems Administrator - Cheboygan Area
The Pivot Group Network
Cheboygan · Cheboygan, MI
Scripting skills in PowerShell or similar tools for automation.
Added 5 mins ago
IT Systems Administrator - Iron River Area
The Pivot Group Network
Iron River · Iron River, MI
Scripting skills in PowerShell or similar tools for automation.
Added 5 mins ago
PLC Programmer - Dearborn Area
The Pivot Group Network
Dearborn · Dearborn, MI
Integrate PLCs with HMIs, sensors, and other automation devices.
Added 5 mins ago
Robotics Technician - Ann Arbor Area
The Pivot Group Network
Ann Arbor · Ann Arbor, MI
Associate degree or technical certificate in robotics, electronics, or mechatronics.
Added 5 mins ago
Robotics Technician - Mount Clemens Area
The Pivot Group Network
Mount Clemens · Mount Clemens, MI
Associate degree or technical certificate in robotics, electronics, or mechatronics.
Added 8 mins ago
Robotics Technician - Iron River Area
The Pivot Group Network
Iron River · Iron River, MI
Are you ready to take on a challenging and rewarding opportunity in robotics and automation? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is committed to…
Added 11 mins ago
Software/Web Developer (SharePoint) – TS/SCI required
General Dynamics Information Technology
Fort Meade, MD
Advance how our customers operate while you advance your career. Join GDIT as a Software/Web Developer (SharePoint) Associate and build an impactful career in enterprise IT, collaborating…
Added 12 mins ago
Clinical Specialist CRM - Baltimore
Medtronic
Baltimore, MD
High School Diploma PLUS a minimum 6 years OR Associate’s Degree PLUS a minimum 4 years OR Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work…
Added 12 mins ago
SAP Tech Lead (App dev, BTP, Integration, SAP AI)-Senior Manager
PwC
Baltimore, MD
Advising clients on SAP Core ERP architecture, S/4HANA finance capabilities, and enterprise-wide process design for finance, customer, and supply chain functions
Added 12 mins ago
Senior Procurement Sourcing Associate (Hybrid)
CareFirst
Baltimore, MD
…and regulations. Establishes optimal buying channel/ordering process aligned to category strategy utilizing technology aligned with overall procurement…
Added 20 mins ago
CAS Accountant (Senior)
Hutchinson & Bloodgood LLP
San Diego, CA
Evaluate client accounting processes and recommend improvements, automation opportunities, and best practices to increase efficiency and strengthen internal controls.
Added 23 mins ago
Sr Principal Computer Systems Analyst - Linux
Northrop Grumman
El Segundo
Master's Degree with 6 years of relevant experience; OR a Bachelor's Degree with 8 years of relevant experience; OR an Associate's Degree with 10 years of relevant experience; OR a High…
Added 24 mins ago
MD
AI Governance Engineer
MISO Default Brand
Carmel, IN
- $173,000 to $198,000 USD / year
Delivering a central AI registry and intake process that identifies, registers, and tiers high‑risk and high‑visibility AI systems across the enterprise.
Added 24 mins ago
Manufacturing Test Technician
Teledyne Defense Electronics, LLC
Rancho Cordova, CA
…reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research,…
Added 32 mins ago
Process Integration Conversion Coordinator
Micron Technology
Boise
…processing, new product introductions, traveler revisions, process conversions, and manufacturing changes. Acting as a central point of coordination, you will ensure changes are implemented…
Added 34 mins ago
SVP, Head of AI Solutions Technology
Synchrony Bank
United States
…architecture, model integration, data flows, APIs, workflow automation, agentic patterns, evaluation strategies and…
Added 34 mins ago
HP
Geospatial Data Technician
Hanson Professional Services Inc.
Houston, TX
- $28 to $40 USD / hour
Process survey, GNSS, mobile mapping, UAS, LiDAR, imagery, and other geospatial datasets to support project delivery.
Added 35 mins ago
Credit Manager
Insight Global
Smyrna, TN
Drive process improvements and automation, including optimizing HighRadius and resolving implementation challenges.
Added 36 mins ago
Accounting & Human Resources Assistant
NTT Data Americas, Inc.
Franklin, TN
…business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve…
Added 36 mins ago
Maintenance Technician
CBRE
Memphis, TN
Step into the heart of automation. As a Maintenance Technician II, you’ll support the operation, maintenance, and optimization of cutting-edge robotic and material handling systems within a…
Added 44 mins ago
SC
(USA) Asset Protection Associate - All DC/FC S2
Sam's Club
GREENFIELD, IN
- $22.55 to $26.05 USD / hour
…that can be automated using technology for example robotic process automation artificial intelligence cloudbased…
Added 44 mins ago
SC
(USA) Asset Protection Associate - All DC/FC
Sam's Club
GREENFIELD, IN
- $22.55 to $26.05 USD / hour
…that can be automated using technology for example robotic process automation artificial intelligence cloudbased…
Added 44 mins ago
W
(USA) Assistant General Manager II
Walmart
PORTERVILLE, CA
- $116,000 to $174,000 USD / year
…transportation planning, fleet readiness, safety, compliance, associate development, and continuous improvement initiatives. This leader leverages data, technology, and cross-functional…
Added 48 mins ago
Identity Management/Active Directory SME
LEIDOS, INC.
Alexandria, VA
Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.

TIAA

Wealth Support Team Manager

Dallas, TX, United States

$71,700 to $114,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $71,700 to $114,000 USD / year
Posting language: English
Posted: Oct 27, 2026

Original job description

Hybrid Flex

Dallas, TX, USA

Full time

R261000248

The Customer Service Manager, Licensed oversees that customer questions are answered in an efficient and effective approach. As a licensed professional, this job supervises a team of Customer Service professionals and ensures that customers who call with questions or issues receive superior customer service. This job also interacts with customers by providing hands on support for escalated issues.

Key Responsibilities and Duties

Maintains customer satisfaction through the management and development of Customer Service professionals.
Interacts with customers regarding escalated issues on a daily basis, responding to their questions and guiding them to the appropriate service.
Reviews customer complaints and Customer Service metrics to identify ways to improve quality of service.
Plans and schedules levels of support to ensure proper advancement of customer queries that require knowledge that is more advanced.
Assists in the development of strategic Customer Service and technical support initiatives.
Sets goals and objectives for team members for achievement of Customer Service operational results.
Ensures Customer Service policies, practices and procedures are understood and followed by direct reports.

Educational Requirements

University (Degree) Preferred

Work Experience

5+ Years Required; 7+ Years Preferred

FINRA Registrations

SRC Indicator: Series 6 or 7; Series 26 or 24

Licenses and Certifications

Life and Health Insurance License (Resident State) - Multiple Issuers required
Additional non-resident licenses may be needed preferred
FINRA Series 63 is preferred

Physical Requirements

Physical Requirements: Sedentary Work

Career Level

8PL

Required Skills:

Must have Series 6 or 7; Series 63 ; Series 26 or 24 and Life and Health Insurance (Resident State)
Experience in managing associates and exceptional leadership skills

Preferred Skills:

Demonstrated ability to excel in a fast paced, multi-functional, dynamic, client centric work environment
Ability to multitask in a fast paced high intensity environment while managing time and case work simultaneously
Proven organizational and analytical skills with high attention to detail
Excellent verbal and written communication skills
Bachelor’s degree preferred

Related Skills

Adaptability, Automation, Communication, Continuous Improvement Mindset, Critical Thinking, Customer Engagement, Digital Savviness, Problem Solving, TIAA Products/Services Acumen

Anticipated Posting End Date:

2026-11-03

Base Pay Range: $71,700/yr - $114,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways - because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page (https://careers.tiaa.org/) , and you can read more about your rights and view government notices here (https://www.dol.gov/general/topics/posters) .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .

For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .
For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .
For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

Nondiscrimination & Equal Opportunity Employment

TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.

EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088_EEOC_KnowYourRights-1688394514088.pdf)

Pay Transparency

Philadelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)

Apply About employer

Report this job