Jobs in the United States

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Added 1 min ago
Program Coordinator - Homeless Services
OCO Default Branding
Oswego, NY
Must have a desire to work with a diverse population, including people experiencing homelessness, poverty, unemployment and other special needs · Must have ability to relate in a warm, non-judgemental manner, and be a good role model to clients
Added 1 min ago
L
Front End Department Supervisor
Lowes
Belleville, IL
- $20.7 to $21.55 USD / hour
Added 1 min ago
MST ASM
Lowes
Vernal, UT
1 Year Experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility
Added 2 mins ago
Manager (Assistant) - South Hill - Up to $19/hour
BNE Boddie-Noell Enterprises, Inc.
United States
To operate the restaurant in the absence of the Senior/General Manager. Assist in achieving sales growth through maintaining the highest standards of quality, service, and cleanliness with…
Added 2 mins ago
Manager (Assistant) - Emporia - Up to $19/hour
BNE Boddie-Noell Enterprises, Inc.
United States
To operate the restaurant in the absence of the Senior/General Manager. Assist in achieving sales growth through maintaining the highest standards of quality, service, and cleanliness with…
Added 2 mins ago
LC
Total Rewards and People Systems Manager
Lincoln Center Theater
New York, NY
- $85,000 to $90,000 USD / year
The Total Rewards and People Systems Manager plays a critical role in shaping the employee experience at LCT - from day-to-day employee relations inquiries around total rewards, health,…
Added 3 mins ago
MU
Part-Time Shift Leader
MINISO USA
Mason, OH
- $16 to $18.5 USD / hour
- Part-time
The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to…
Added 3 mins ago
MU
Assistant Store Manager
MINISO USA
Mason, OH
- $18 to $25 USD / hour
The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance. This role includes coaching team…
Added 3 mins ago
MU
Part-Time Shift Leader
MINISO USA
Mesa, AZ
- $18 USD / hour
- Part-time
The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to…
Added 3 mins ago
MU
Part-Time Shift Leader
MINISO USA
Anaheim, CA
- $18 to $21 USD / hour
- Part-time
The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to…
Added 3 mins ago
MU
Store Manager
MINISO USA
Nanuet, NY
- $19 to $30 USD / hour
As a Store Manager, it is their responsibility to not just manage a store, but to embrace the idea that life is for fun and create an exciting, vibrant experience for both their team and…
Added 3 mins ago
MU
Part-Time Shift Leader
MINISO USA
Yonkers, NY
- $18 to $21 USD / hour
- Part-time
The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to…
Added 3 mins ago
MU
Part-Time Shift Leader
MINISO USA
Woodbury, MN
- $17 to $18.5 USD / hour
- Part-time
The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to…
Added 3 mins ago
MU
Assistant Store Manager
MINISO USA
Pleasanton, CA
- $18 to $25 USD / hour
The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance. This role includes coaching team…
Added 3 mins ago
MU
Part-Time Shift Leader
MINISO USA
Pleasanton, CA
- $18 to $21 USD / hour
- Part-time
The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to…
Added 3 mins ago
MU
Part-Time Shift Leader
MINISO USA
Tyler, TX
- $14 to $19 USD / hour
- Part-time
The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to…
Added 3 mins ago
MU
Part-Time Shift Leader
MINISO USA
East Rutherford, NJ
- $16.13 to $19 USD / hour
- Part-time
The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to…
Added 4 mins ago
B
Senior Talent Development Specialist
Bechtel
Reston, VA
- $140,800 to $203,700 USD / year
…insights, and continuous improvement practices to optimize program…
Added 5 mins ago
WU
Research Technician I - Pulmonary & Critical Care Medicine
Washington University in St Louis
United States
- $16.54 to $22.35 USD / hour
Assists with laboratory duties in a research setting; performs routine tests with direction from the supervisor, manager or higher-level technician.
Added 6 mins ago
OK
Student Intern
Outrigger Kona Resort Manager LLC
Kailua Kona, HI
- $20 USD / hour
The Outrigger Emerging Hospitality Professionals Program supports Outrigger’s workforce development initiatives to prepare the future workforce to meet Outrigger’s and Hawaii’s long-term…
Added 7 mins ago
Yankee Candle - 2nd Assistant Store Manager - Greenwood, IN
Newell Brands
Greenwood
Support the Store Manager in executing the following roles and responsibilities to deliver an exceptional employee and guest experience and drive profitable top-line sales growth.
Added 8 mins ago
C
Maintenance Supervisor
CCSWW
Vancouver, WA
- $27.25 to $34.06 USD / hour
Must have knowledge of basic carpentry, electrical, painting, drywall repair and plumbing concepts
Added 8 mins ago
C
Administrative Assistant II
CCSWW
Lacey, WA
- $23.4 to $26.92 USD / hour
Must have reliable transportation, valid driver’s license, and automobile insurance and ability to transport clients in your personal vehicle · Must have an acceptable driving record per CCS’ driving policy
Added 8 mins ago
SJ
Manager, Clinical Microbiology
St. Jude Children's Research Hospital, Inc.
Memphis, TN
- $94,640 to $169,520 USD / year
Licensure, Registration and/or Certification Required by Law:
Added 9 mins ago
Staffing Specialist
MAU
Conyers, GA
Reports to the Senior Staffing Specialist or Operations Manager

TIAA

Sr Service Coordinator

Dallas, TX, United States
Charlotte, NC, United States

$23.89 to $31.88 USD / hour

Apply on tiaa.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $23.89 to $31.88 USD / hour
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

The Senior Service Coordinator job uses knowledge of replacement transactions to conduct reviews and potentially remediate enrollments for all jurisdictions. This position requires a high level of accuracy, collaboration with sales and operations, and occasional interaction with clients and agents.

Key Responsibilities and Duties

Assist team manager with work distribution, monitoring queues, and ensuring team is positioned to meet service level agreements (SLAs).
Provide day-to-day support for registered representatives.
Assist team manager with report creation and distribution for team productivity and quality.
Primary point of contact for remediation questions and process, and Internal Audit requests.
Assist new team members on all aspects of team procedures.
Provide User Acceptance Testing (UAT) for new processes and procedures as required.
Perform quality control (QC) on peers work and provide constructive feedback.
Utilize Unified Workflow (UW), Unified Desktop (UD), and Case Manager to route and review work.
Ensure all regulatory requirements are met, including compliance with responding to alternate carriers and preparing client notifications within regulatory timeframes.
Recommend technology and process advancements that increase effectiveness and efficiency.

Educational Requirements

High School Preferred

Work Experience

No Experience Required; 2+ Years Preferred

FINRA Registrations

SRC Indicator: NRF

Physical Requirements

Physical Requirements: Sedentary Work

Career Level 3IC

Preferred Skills:

Experience supporting a team manager with work distribution, queue monitoring, and SLA attainment
Proficiency with Unified Workflow (UW), Unified Desktop (UD), and Case Manager
Knowledge of regulatory requirements, including alternate carrier responses and client notifications within regulatory timeframes
Experience performing quality control reviews and providing constructive feedback
Experience conducting User Acceptance Testing (UAT) and onboarding new team members
Background in quality and process improvement, with the ability to recommend technology and process enhancements

Related Skills

Business Acumen, Business Process Improvement, Business Process Understanding, Communication, Compliance, Continuous Improvement Mindset, Detail-Oriented, General Risk Management, Influence, Relationship Management, Risk Mitigation, Risk Monitoring

Anticipated Posting End Date:

2026-11-13

Base Pay Range: $23.89/hr - $31.88/hr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

_____________________________________________________________________________________________________

Company Overview Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways - because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755 Email: accessibility.support@tiaa.org

Drug and Smoking Policy TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.

Apply on tiaa.wd1.myworkdayjobs.com About employer

More about this job

Skills

Auditing
Quality control
Give constructive feedback
Workflow
Regulatory compliance
Onboarding
Process improvement
Business processes
Communication skills
Risk management
Sales

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Work requirements

Jobs in the United States