Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Nurse Manager II - Anesthesiology
Kaiser Permanente
Oakland, CA
…guiding short- and long-term operational initiatives and managing program, services, and/or systems; assuming accountability for human resource management related to performance measurement…
Added 1 min ago
Operations Manager II - Anesthesiology
Kaiser Permanente
Oakland, CA
…guiding short- and long-term operational initiatives and managing program, services, and/or systems; assuming accountability for human resource management related to performance measurement…
Added 1 min ago
National Benefits Consulting Manager
Kaiser Permanente
Atlanta, GA
…and execution of initiatives and deliverables, performance management and feedback, coaching and development, establishes and support culture and team cohesion. Accountable for leading and…
Added 1 min ago
Senior Manager, Behavioral Health, Psychology
Kaiser Permanente
Rancho Cordova, CA
Drives program development and management by: planning and coordinating adjustments to current therapy programs and future program implementation (e.g., in-/out-patient psychotherapy,…
Added 2 mins ago
RE
Estimator – Residential Construction
Ring's End, Inc.
Wilton, CT
- $20 to $26 USD / hour
…disability, paid holidays, paid time off (PTO), employee assistance program, and a legal counseling program. If this retail opportunity sounds like the right job for you, keep…
Added 4 mins ago
Architectural Project Manager - Science, Technology & Industry
Colliers Engineering & Design
Lansing, MI · Grand Rapids, MI · Southfield, MI
Colliers Engineering & Design is currently seeking a licensed Architectural Project Manager to join our Science, Technology, & Industry team in Lansing, Grand Rapids, or Southfield, MI…
Added 4 mins ago
Field Marketing Manager - US
BLP Digital AG
Boston, MA
As Field Marketing Manager, US, you will build BLP's in-person and executive presence in North America and turn it into qualified pipeline for our US sales team. You will be the first…
Added 7 mins ago
Boutique Director, Sandro/Maje, Meatpacking District
SMCP NORTH AMERICA (US, CANADA)
NY
As an Area Manager, you’ll be leading a group of stores to success by driving performance, fostering a motivating culture, and ensuring operational excellence. Your role will involve…
Added 12 mins ago
174 Residential Manager
Monarch - Company
Charlotte, NC
The Residential Manager provides onsite management of the daily operations of assigned locations. They support both staff and the individuals they support to enhance quality of the life…
Added 12 mins ago
Residential Manager
Monarch - Company
Tryon, NC
The Residential Manager provides onsite management of the daily operations of assigned locations. They support both staff and the individuals they support to enhance quality of the life…
Added 14 mins ago
PH
Assistant Property Manager
Pivotal Housing Partners LLC
Muscatine, IA
- $21 to $23 USD / hour
As our Assistant Property Manager (we call them "Community Managers" because you are taking care of the community (people, pets, and things) -- not just a property or an asset), you will be…
Added 17 mins ago
ES
Assistant Store Manager
Extra Space Storage
Indian Land, SC
- $16 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 17 mins ago
Assistant Store Manager
Extra Space Storage
Boiling Springs, SC
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 17 mins ago
Correctional Treatment Specialist (Case Manager)
Justice, Bureau of Prisons/Federal Prison System
Edgefield, SC
…assist him in developing new adjustment techniques. The Case Manager helps the offender view problems objectively and to deal with them realistically. Routinely deals with community…
Added 17 mins ago
Senior Manager, Performance and Quality
CVS Health
Remote, United States
As the Senior Manager, Performance and Quality, you'll lead proposal development and formal client responses for the account, and coordinate the team's responses to client, external, and…
Added 17 mins ago
EC
Production Manager
Eaton Corporation
Westminster, SC
- $113,000 to $165,000 USD / year
Eaton’s IS VEH VGNA division is currently seeking a Production Manager. This is a full time position based at our Westminster, SC manufacturing facility.
Added 17 mins ago
W
Sanitation Manager
Walmart
WELLFORD, SC
- $65,500 to $98,000 USD / year
Added 17 mins ago
QA Manager
ACS Manufacturing, Inc
Abbeville, SC
Job Summary: The QA Manager leads the site Quality Assurance function and maintains the effective execution and continuous improvement of ACS Manufacturings Quality Management System (QMS).…
Added 17 mins ago
Branch Operations Associate Manager Surfwood Plaza
Wells Fargo
NORTH MYRTLE BEACH, SC
Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and…
Added 17 mins ago
Assistant Store Manager
Extra Space Storage
Mt Pleasant, SC
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 17 mins ago
Plant HR Manager
Arcosa Wind Towers
Lancaster, SC
Assist Safety Manager with worker's compensation, change reporting, approving invoices for payment, annual re-evaluation of policies for cost-effectiveness, information activities program…
Added 17 mins ago
Interventional Radiology Technologist
Tidelands Health
Murrells Inlet, SC
The Interventional Radiology Technologist reports to the Inpatient Imaging Manager. Under limited supervision, the IR Technologist competently performs specialized technical duties…
Added 17 mins ago
CG
PATIENT OBSERVATION ASSISTANT (FULL AND PART TIME)
Compass Group, North America
Seneca, SC
- $18 USD / hour
- Part-time
…Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile…
Added 17 mins ago
EC
Mechanical Systems & Support Designer
Eaton Corporation
Greenwood, SC
- $69,000 to $101,000 USD / year
The expected annual salary range for this role is $69000 - $101000 a year. This position is also eligible for a variable incentive program.
Added 17 mins ago
Director of Aging Programs
UPPER SAVANNAH COG
Greenwood, SC

TIAA

Sr. Complex Resolution Manager

Dallas, TX, United States
Charlotte, NC, United States

$75,200 to $104,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $75,200 to $104,000 USD / year
Apply by: Nov 11, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Retirement Plan Ops Lead The Retirement Plan Operations job delivers comprehensive services to retirement clients. While managing large projects with limited oversight, this job is responsible for reviewing reports and analysis related to the investment and management of capital on behalf of clients and/or the organization itself.

Key Responsibilities and Duties

Assesses fund performance data and resolves administrative problems.
Creates models using analytics data and follows up with other functional departments to answer ad-hoc Retirement client queries on a wide variety of investment, operational, compliance and regulatory topics.
Oversees the implementation of support strategies to best serve existing clients.
Manages audits for weekly, monthly and quarterly valuation reports delivered to clients.
Authorizes and reviews that all individual trades and accounts have been reviewed and verified.
Supervises and provides recommendations on escalated cases to maintain solid relationships with retirement clients.
Coaches, mentors and delegates work to lower level professionals.

Educational Requirements

University (Degree) Preferred

Work Experience

5+ Years Required; 7+ Years Preferred

FINRA Registrations

SRC Indicator: Series 6 or 7; Series 63

Physical Requirements

Physical Requirements: Sedentary Work

Career Level 8IC

Required Skills:

5 or more years of comparable experience in customer service or financial services.
Proficient with all applications and CRM systems, including Microsoft Office.
Experience with Siebel, Omni, and Unified Workflow.

Preferred Skills:

Conflict Management: Ability to manage sensitive client interactions regaining client confidence. Need listening skills and promote the role of client advocate.
Flexibility: Support a variety of initiatives related to customer care such as research and proactive outreaches to customers.
Time Management: Manage customer expectations resolving issues in a timely manner within regulatory parameters. Plan work appropriately balancing multiple responsibilities and objectives.
Transaction processing, management or project management role, within a Middle Office environment. Concentration in accounting, operations or quality experience.
Communication: Verbal and written/documentation skills with the ability to communicate with and adapt to diverse individuals (internal or external to the company). Maintains the highest level of professionalism.
Teamwork: Exemplify cross-company collaboration and partnership. Work closely with internal business partners and key members of the organization. Negotiation skills displaying sound judgment and decision-making.
Problem Solving: Need to evaluate and solve complex problems. Skillful negotiation of sensitive issues. Quick decision-making ability to recognize and decide the most effective course of action in complex and changing environment. Basic math and accounting skills.

Related Skills

Adaptability, Communication, Continuous Improvement Mindset, Customer Engagement, Data Analysis, Data-Based Decision Making, Detail-Oriented, Financial Risk Management, Relationship Management, Technology Systems, TIAA Products/Services Acumen, Transaction Processing

Anticipated Posting End Date:

2026-11-11

Base Pay Range: $75,200/yr - $104,000/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

_____________________________________________________________________________________________________

Company Overview Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways - because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755 Email: accessibility.support@tiaa.org

Drug and Smoking Policy TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.

Apply About employer

More about this job

Skills

Regulatory compliance
Customer service
Microsoft Office
Workflow
Conflict management
Research
Time management
Transaction processing
Project management
Communication skills
Documentation
Teamwork
Collaboration
Negotiation
Decision making
Problem solving
Accounting techniques
Adaptability
Process improvement
Data analysis
Risk management
Sales

Report this job