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TIAA

Fraud Risk Sr. Manager

Dallas, TX, United States
Charlotte, NC, United States
NY, United States

$104,000 to $152,000 USD / year

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Job details

Pay: $104,000 to $152,000 USD / year
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

The Fraud Risk Sr. Manager will play a key role in the management of TIAA’s Fraud Risk program including assessment of fraud risks and controls, assessment of fraud root causes; providing oversight of operational risk and fraud mitigation programs; supporting risk identification, risk governance, and enhancement of using data analytics. The role requires partnering with line of business resources, data analytics specialists, and others (cyber, IT, etc.) to develop an understanding of business processes and support systems specifically data sources, access rights, permissions, and limitations on data acquisition. The role specializes in operational risk by analyzing losses involved with the organization's internal processes, systems, and people. Under limited supervision, this job develops and implements global risk management reports, systems and processes related to risk challenges. This job also supports continuous improvement efforts and the creation of technology-based tools and metrics to minimize risks and associated challenges.

Key Responsibilities and Duties

Contribute to the assessment of fraud risks and fraud controls, in business processes and business units.
Contribute to assessment of root causes of fraud incidents.
Support the ongoing enhancement of fraud and operational risk framework, including updates to policies and standards, fraud training materials, and the development of Key Risk Indicators (KRIs; KPIs).
Contribute to the enhancement of fraud management capabilities, including the implementation of a process to monitor, detect, disposition alerts, report and escalate internal and corporate fraud events across the organization.
Partner with fraud team members, data analytics specialists, and others (cyber, IT, etc.) to develop understanding of various business processes and support systems specifically data sources; access rights, permissions, and limitations on data acquisition.
Develop and reviews policies and procedures for the general operation of the business unit's Risk and Compliance program and its related activities.
Review the design of corrective action plans for the resolution of problematic issues and provides guidance on how to avoid or deal with similar situations in the future; and
Support risk identification, risk governance, and enhancement of controls associated with operational risk management protocols, using data analytics.

Educational Requirements

University (Degree) Preferred

Work Experience

5+ Years Required; 7+ Years Preferred

Physical Requirements

Physical Requirements: Sedentary Work

Career Level 8IC

Required Qualifications:

5 years of demonstrated and recent work experience in the financial services industry (in retirement, asset management, brokerage, banking or insurance) in fraud management, data analytics, risk management, compliance testing in a corporation and/or in counter-fraud consulting and/or law enforcement.
demonstrated and recent work experience analyzing large data sets.

Preferred Qualifications:

7+ years of demonstrated and recent work experience in fraud and/or fraud risk management function in a corporation and/or in counter-fraud consulting and/or law enforcement.
Bachelor’s degree in Criminal Law, Finance, Accounting, Risk or Business Management; and/or JD, CPA or equivalent
One or more fraud related preferred credentials: Certified Fraud Examiner (CFE), Certified AML and Fraud Professional (CAFP); IAFCI Certified (CFCI); Association of Anti-Money Laundering Specialists (ACAMS).

Related Skills

Analytical Skills, Business Acumen, Business Process Understanding, Compliance, Conflict Management, Consultative Communication, Critical Thinking, Influence, Market/Industry Dynamics, Relationship Management, Risk Analysis/Analytics, Risk Monitoring

Anticipated Posting End Date:

2026-11-04

Base Pay Range: $104,000/yr - $152,000/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

_____________________________________________________________________________________________________

Company Overview Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways - because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755 Email: accessibility.support@tiaa.org

Drug and Smoking Policy TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.

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More about this job

Skills

Risk management
Data analysis
Business processes
Regulatory compliance
Law enforcement
Criminal law
CPA
Anti-money laundering
Analytical skills
Conflict management
Communication skills
Critical thinking
Sales

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