Jobs in the United States

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Sr Business Analyst - Remote
UnitedHealth Group
Eden Prairie, MN
- $72,800 to $130,000 USD / year
The Medicare Prescription Payment Plan (M3P) program is a new Medicare benefit program, assisting seniors with paying for prescriptions. The program helps Medicare beneficiaries manage…
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Technical Project Manager
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United States
…follow-through, and clear communication with the independence to lead without formal authority and build lasting project management processes from the ground up in an ambiguous, fast-moving…
Added 1 min ago
People Operations Associate
Marqeta
Remote, United States
- Retirement savings program with company contribution and after tax contributions
Added 1 min ago
IT Program Coordinator
Fortive
Everett, WA
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Added 1 min ago
Account Executive (PR)
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Remote, United States
…challenge assumptions, think critically, and pursue ideas that lead to real…
Added 2 mins ago
Digital Innovation/Website Operations Lead
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The Digital Innovation and Website Operations Lead is a key leader in our Digital Marketing Agency of High Excellence, responsible for modernizing and optimizing digital infrastructure for…
Added 3 mins ago
Lead Engineer Electrical
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United States
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Added 3 mins ago
Senior Manager, Critical Account Programs - United States
cyberu
United States
This is not a role for someone looking to inherit an established program. We are looking for a builder and operator who can bring structure to ambiguity, create momentum across…
Added 4 mins ago
Warehouse Manager
Beauty By Earth
Carrollton, TX
Monday to Friday, day shift
Added 4 mins ago
Engineer Sr Lead, Software
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United States
As a Platform Activation Lead, you will serve as a trusted partner to product engineering organizations adopting evolving platform capabilities, engineering practices and ways of working.…
Added 4 mins ago
Engineer Sr Lead, Software
FIS Management Services LLC
United States
As a Platform Activation Lead, you will serve as a trusted partner to product engineering organizations adopting evolving platform capabilities, engineering practices and ways of working.…
Added 4 mins ago
Sr. Dir - Data Governance
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United States
Lead a data governance team to define and implement data governance tooling, adoption requirements and integration patterns, and to maintain the required metadata to support effective data…
Added 7 mins ago
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Product Guide III - Colmar Service Center
Rivian
Montgomeryville, PA
- $21.39 to $24.46 USD / hour
…engaging experiences. In this customer-oriented role, you will lead the delivery of intuitive, innovative interactions that inspire loyalty and trust. We're searching for enthusiastic…
Added 7 mins ago
Paid Media Manager
Scorpion Enterprises, LLC
Remote, United States
…Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human…
Added 7 mins ago
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Director, Strategic Marketing, Olysense, Global
Olympus Corporation of the Americas
Center Valley, PA
- $144,541 to $216,812 USD / year
Lead market research and prioritize growth opportunities by segment and geography.
Added 8 mins ago
Strategy & Planning Manager (Remote)
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…business models to develop partner capabilities and services, then lead the decision-making, execution and success metrics to make those opportunities a…
Added 10 mins ago
Digital Delivery
ACE American Insurance Company
Philadelphia, PA · Jersey City, NJ · Whitehouse Station, NJ
Actively facilitate/lead program increment planning, backlog refinement, sprint planning, stand ups, reviews, and retrospectives for the Healthy Paws delivery teams.
Added 10 mins ago
Data Center Architect
Cloudflare
Austin, TX
…operational readiness. You're Cloudflare's owner-side technical lead in these domains: the person who connects what our hardware needs with what colocation providers, equipment…
Added 11 mins ago
EDA Silicon Infrastructure Manager, Annapurna ML
Annapurna Labs (U.S.) Inc.
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…points, and iteration cycles; align infrastructure roadmaps with program milestones, establish continuous feedback mechanisms, and drive unified outcomes across organizational…
Added 11 mins ago
Executive Director, Enterprise Data Platform Product and Operations
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Remote, United States
Lead the product strategy, roadmap, and adoption of our Enterprise Data Platform and Data & AI Governance capabilities.
Added 12 mins ago
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Staff DevOps Engineer
Prime Solutions Group, Inc.
Goodyear, AZ
- $125,000 to $175,000 USD / year
PSG is seeking an experienced Staff DevOps Engineer to architect, develop, and lead the implementation of scalable, secure, and automated software delivery platforms supporting…
Added 12 mins ago
Technology Demand Admin-Staff or Senior
Intermountain Health
Dover, DE
Demand leadership : lead cross-functional teams through demand qualifications, ensuring alignment with business objectives and technology roadmaps.
Added 12 mins ago
Director, Americas Employee Compliance Advisory
BlackRock
Wilmington, DE
Based in Wilmington, Delaware, you will lead the delivery of Employee Compliance advisory services across the Americas and provide direction to the regional Advisory team. Your remit will…
Added 12 mins ago
Senior Lead Marketing Manager
Lumen
Dover, DE
Strong program management skills, with the ability to lead multiple workstreams, stakeholders, dependencies, and timelines.
Added 12 mins ago
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Strategic Planning and Organization Program Manager
Oracle
Dover, DE
- $91,000 to $209,500 USD / year
Oracle Research Services is seeking a Strategic Planning and Organization Program Manager to support the Group Vice President. In this role, you will help translate leadership priorities…

TIAA

Client Services Manager II

Charlotte, NC, United States
Dallas, TX, United States

$63,800 to $99,600 USD / year

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Job details

Pay: $63,800 to $99,600 USD / year
Apply by: Nov 16, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Client Services Manager II The Client Services Manager II (CSM II) works with business partners on the implementation of business plans and is responsible for structuring interaction, communication, processes and activities that deliver on business goals and increase client satisfaction. This role is responsible for increasing consistency and quality of TIAA service as it relates to administrative efficiency, operational transactions, and products especially to those client administrators with daily responsibility for the retirement benefits program. This role is critical to maintaining the client relationship, increasing plan efficiencies, growth in premium and transfers-in, new account acquisition, and asset retention.

Key Responsibilities and Duties

Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence.
Serves as the primary administrative point of contact and advocate for assigned institutions.
Develops holistic plan management routines that help identify plan efficiency opportunities.
Proactively brings data driven insights to integrated team and institutional clients.
Responds to customers' inquiries and manage issues that arise with specific products and services.
Deepens relationships with plan sponsors, HR partners, and internal support teams.
Works with business partners to implement business plans and structured communication process and activities that deliver on business goals.
Partners with CSM I in pooled model to ensure specific administrative and operational activities are managed for institutional clients.

Educational Requirements

University (Degree) Preferred

Work Experience

3+ Years Required; 5+ Years Preferred

FINRA Registrations

SRC Indicator: Series 6 or 7; Series 63

Licenses and Certifications

Life and Health Insurance License (Resident State) - Multiple Issuers required

Physical Requirements

Physical Requirements: Sedentary Work

Career Level 7IC

This role requires an active Life Insurance license; a Health Insurance license is not required

Related Skills

Accountability, Business Acumen, Business Development, Client Relationship Management, Commercial Mindset, Communication, Financial Markets Impact, Inspires Others, Negotiation, Problem Solving, Relationship Management, Retirement Planning Selling

Anticipated Posting End Date:

2026-11-16

Base Pay Range: $63,800/yr - $99,600/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

_____________________________________________________________________________________________________

Company Overview Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways - because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755 Email: accessibility.support@tiaa.org

Drug and Smoking Policy TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.

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Jobs in the United States