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Operations Management Trainee (Albuquerque)

  • Albuquerque, NM, United States
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Job details

Posting language
English
Posted

Original job description

Training Overview 2 months in Atlanta at our Americas Headquarters (TKE pays room and board) - Safety, Sustainability, Elevator Bootcamp, and Operating Procedures - Overviews of Human Resources and IT systems; skills development 4 months in branch as an Associate Superintendent (Service and Repair) - On the job training, job shadowing, online training, potential travel to participate in Area opportunities. - Support technicians, review call backs, support customers, observe quality audits, partner with Account Managers, analyze data, and provide feedback to management. Superintendent Overview (Service and Repair) - Oversee and support our technicians, partner with clients to provide excellent customer service, and work directly with Account Managers. - Lead service and repair operations in a defined geographic area in an efficient and cost effective manner. - Sample activities: visit job sites, conduct quality audits, support technicians, and facilitate safety trainings. Join TK Elevators Operations Management Training Program and emerge as a leader. This is a safety sensitive position. EDUCATION and EXPERIENCE: - Associates Degree or trade school diploma with 1 year of field service experience; OR 2+ years of field service experience; OR military service; OR 1+ year of TKE experience. - Strong organizational, problem solving, and communication skills. - Ability to master excellent customer service, negotiation, project management, and conflict resolution. - Ability to lift up to 50 pounds. - Ability to understand mechanical, physical, and spatial principles. What makes us special At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact. Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered - Medical, dental, and vision coverage - Flexible spending accounts (FSA) - Health savings account (HSA) - Supplemental medical plans - Company-paid short- and long-term disability insurance - Company-paid basic life insurance and ADandD - Optional life and ADandD coverage - Optional spouse and dependent life insurance - Identity theft monitoring - Pet insurance - Company-paid Employee Assistance Program (EAP) - Tuition reimbursement - 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: - 15 days of vacation per year - 11 paid holidays each calendar year (10 fixed, 1 floating) - Paid sick leave, per company policy - Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies. TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

More about this job

Skills

  • Operations management
  • Customer service
  • Negotiation
  • Conflict resolution
  • Heavy lifting

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