Jobs in the United States

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Added 1 min ago
CO
Senior Development Engineering Reviewer
City of Raleigh North Carolina
Raleigh, NC
- $81,606 to $126,469 USD / year
This Position will review and approve preliminary development plans, concurrent plans, recorded maps and building permits, both through the standard review process and the express review…
Added 1 min ago
SI
SAP NS2 Client Delivery Manager
SAP IT Business Systeme
Remote, United States
- $99,900 to $216,000 USD / year
5+ years of SAP Basis and/or infrastructure operations or development experience.
Added 1 min ago
Engineering Operation Technician
Amazon Data Services, Inc.
Andrews, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 1 min ago
Engineering Operation Technician
Amazon Data Services, Inc.
Andrews, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 1 min ago
Engineering Operation Technician
Amazon Data Services, Inc.
Andrews, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 1 min ago
Engineering Operation Technician Night Role
Amazon Data Services, Inc.
Andrews, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 1 min ago
Engineering Operation Technician Night Role
Amazon Data Services, Inc.
Andrews, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 1 min ago
Engineering Operation Technician Night Role
Amazon Data Services, Inc.
Andrews, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 1 min ago
Engineering Operation Technician Night Role
Amazon Data Services, Inc.
Andrews, TX
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 1 min ago
ICQA Operations Manager (Level 6)
Amazon.com Services LLC
Aurora, CO
We’re seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA). Our fulfillment centers sit at the heart of…
Added 1 min ago
Call Center Manager
Xterra Health
Remote, United States
5+ years of experience in call center, contact center, or customer service operations, including at least 3 years of people management or supervisory experience
Added 2 mins ago
Special Operations Cognitive Enhancement Practitioner (Coronado, CA)
KBR Wyle Services, LLC
Coronado, CA
Provide biofeedback and/or neurofeedback training as directed by POTFF Program Manager/Coordinator or Government Lead with active-duty service members to enhance cognitive/psychological…
Added 2 mins ago
MT
Assistant Operations Manager
Metropolis Technologies
AURORA, CO
- $28 USD / hour
Basic Function – Assisting in the day-to-day management of the assigned location ensuring that parking operations are handled within contractual guidelines of the specific location,…
Added 2 mins ago
MT
Operations Manager
Metropolis Technologies
REDWOOD CITY, CA
- $72,000 to $75,000 USD / year
…communicating proactively with clients on how to improve our…
Added 3 mins ago
VH
Clinical Lab Scientist
Veterans Health Administration
Syracuse, NY
- $97,989 to $127,393 USD / year
The Syracuse VA Medical Center has 1 vacancy for a Clinical Lab Scientist in the Pathology & Laboratory Medicine Service. The CLS may be required to rotate within the clinical laboratory…
Added 2 mins ago
Director of Continuous Improvement & Transformation
University of North Carolina- Chapel Hill
NC
…and organizational improvement expertise to strengthen the operations and services that support the Adams School of Dentistry’s education of future oral health professionals, advancement of…
Added 3 mins ago
VH
Lead Clinical Laboratory Scientist
Veterans Health Administration
Augusta, ME
- $128,198 to $166,661 USD / year
The Lead Clinical Laboratory Scientist position is in the Pathology and Lab Service at the VA Maine Healthcare System located at the Augusta, ME location. This position is Full-Time at 40…
Added 3 mins ago
VH
Lead Clinical Laboratory Scientist
Veterans Health Administration
Augusta, ME
- $128,198 to $166,661 USD / year
The Lead Clinical Laboratory Scientist position is in the Pathology and Lab Service at the VA Maine Healthcare System located at the Augusta, ME location. This position is Full-Time at 40…
Added 3 mins ago
VH
Food Service Worker Leader
Veterans Health Administration
Iron Mountain, MI
- $24 to $28 USD / hour
…Johnson VA Medical Center a Level 3 Complexity VHA Facility. Food Service Work Leaders have an understanding of special procedures in preparing food and serving patients, plus have the…
Added 3 mins ago
VH
Medical Records Administration Specialist
Veterans Health Administration
Richmond, VA
- $42,552 to $101,417 USD / year
This position is located in the Health Information Management Section (HIMS) of Health Administration Service at the Central Virginia VA Health Care System (CVHCS). Medical Records…
Added 3 mins ago
VH
Physician - Medical Director (Psychiatrist)
Veterans Health Administration
Fredericksburg, VA
- $260,000 to $315,000 USD / year
Added 3 mins ago
VH
Social Worker (Clinical Assessor) Care Giver Support Program
Veterans Health Administration
Grand Rapids, MI
- $85,249 to $110,830 USD / year
…and community-based assessments, and contributes to program development, education, and quality improvement initiatives that enhance Veteran and caregiver…
Added 3 mins ago
VH
Social Worker (Clinical Assessor) Care Giver Support Program
Veterans Health Administration
Grand Rapids, MI
- $70,459 to $110,830 USD / year
…and community-based assessments, and contributes to program development, education, and quality improvement initiatives that enhance Veteran and caregiver…
Added 3 mins ago
VH
Physician Assistant (Thoracic Surgery/Pulmonary Transplant)
Veterans Health Administration
Madison, WI
- $104,100 to $173,529 USD / year
…collaboratively across surgery, medicine, nursing, and other professional service…
Added 3 mins ago
VH
RN - Referral Coordination Team
Veterans Health Administration
Marion, IL
- $69,904 to $129,393 USD / year
…on the Referral Coordination Team within The Group Practice Manager under the Chief of Staff services located in Marion,…

Thumbtack

Manager, Operational Foundations

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES.

Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

ABOUT THE COMMERCIAL STRATEGY TEAM

The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies. The Partner Operations sub-team is the engine behind Thumbtack's partnerships business. We build the scalable systems, processes, and infrastructure that turn partner opportunities into operational reality. Beyond running the day-to-day, we lead high-priority strategic initiatives and early-stage pilots that don't fit neatly into existing lanes, coordinate cross-functionally to align workflows and ownership for new capabilities, and drive the transition from pilot to scalable operations. When we do our job well, partners grow, capabilities expand, and revenue grows.

ABOUT THE ROLE

As the Manager, Operational Foundations, you will lead the team responsible for the systems, processes, and support capabilities that make partnerships easier to launch and scale. Reporting to the Senior Manager of Partnership Operations, you’ll manage a globally distributed team of three to four people across the U.S. and the Philippines and own core functions spanning partner onboarding, integrations, partner finance, reporting, and internal tooling.

You will own the developer and partner onboarding experience from application through launch, establishing clear acceptance criteria, service levels, approval workflows, and performance measures. You will work closely with Product and Engineering to remove integration blockers, improve our APIs and partner-facing capabilities, and turn recurring support issues into scalable solutions and product insights.

You will also set the internal tooling and automation strategy for Business Development, improving how teams use platforms such as Salesforce and Salesloft while identifying opportunities to apply new tools and AI to existing workflows. This is a high-impact player-coach role for a systems-minded operator who can improve today’s execution while building the durable operating foundation required for future growth.

WHAT YOU’LL DO

Own developer and partner onboarding: Lead the end-to-end intake process from application through launch, defining acceptance criteria, review SLAs, approval workflows, ownership, and handoffs.
Improve onboarding performance: Track application-to-launch time, conversion, drop-off points, and time in stage; identify bottlenecks and drive improvements that reduce time to integration.
Lead integration support: Oversee the team that resolves partner integration issues and establish a clear, prioritized escalation path with Product and Engineering for API issues, bugs, and feature gaps.
Scale the support experience: Build a knowledge base and self-serve troubleshooting resources that improve the partner experience, deflect repeat tickets, and allow support to scale efficiently.
Turn operational insights into product improvements: Report on ticket volume, resolution time, satisfaction, and recurring issue themes; quantify systemic problems and translate them into clear roadmap input for Product and Engineering.
Own Business Development tooling and automation: Set the strategy for Salesforce, Salesloft, ticketing systems, dashboards, API monitoring, and AI-enabled workflows that improve visibility and scale the organization without linear headcount growth.
Lead core Partner Operations functions: Manage and develop a globally distributed team responsible for partner finance, reporting, onboarding, integration support, and Business Development workflow enablement, with clear priorities and accountability for SLA targets.

IN ORDER TO BE SUCCESSFUL, YOU MUST BRING

5+ years of experience in partnership operations, developer operations, technical program management, business operations, revenue operations, or a related field.
2+ years of people-management experience, with a demonstrated ability to set direction, develop talent, and lead a team of operators.
Experience designing and improving onboarding, implementation, or support processes, including clear workflows, service levels, ownership, and performance measures.
Technical fluency with APIs, integrations, data flows, and business systems, with the ability to partner effectively with Product and Engineering.
Experience developing tooling and automation strategies across platforms such as Salesforce, Salesloft, ticketing systems, reporting tools, or AI-enabled workflows.
Strong analytical and program-management skills, with the ability to diagnose root causes, prioritize competing needs, and drive complex initiatives from concept through execution.
Clear, influential communication skills and an owner mentality, with strong learning agility, a bias for action, and a low-ego approach to leadership and collaboration.

EXPECTED SALARY RANGES

For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected total cash compensation (base salary + variable pay, if applicable) range for the role is currently $153,000.00 - $198,000.00.
For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $137,700.00 - $178,200.00.
For candidates living in all other US locations, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $130,100.00 - $168,300.00.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy https://www.thumbtack.com/job-applicant-privacy-policy.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes. https://careers.thumbtack.com/recruiting-scams

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