Jobs in the United States

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Added 1 min ago
Threat Assessment Manager- GWS Technology & Security Operations (Remote)
Capital One
McLean, VA · San Francisco, CA · Chicago, IL · NY
…machine! That’s why our team is seeking a Threat Assessment Manager to join our GWS…
Added 1 min ago
Engineering Manager, DevOps & Platform Engineering
Ford Global
Dearborn, MI
The ideal candidate is a people manager who believes in building strong teams and developing talent. They bring the judgment to navigate cross-functional priorities and organizational…
Added 2 mins ago
Senior Financial Analyst
Na Ali'i Consulting & Sales, LLC.
Alexandria, VA
Nakupuna Consulting is looking for a Senior Financial Analyst to join our team of talented consultants providing professional services to the Office of Secretary of War within the…
Added 2 mins ago
NL
Supervisory General Attorney (Labor) (Supervisory Litigation Attorney)
National Labor Relations Board
Location Negotiable After Selection
- $126,384 to $164,301 USD / year
…excellent interpersonal abilities in interacting with colleagues, senior level management, and outside parties. Superior legal research and analytical skills are a…
Added 3 mins ago
Mechanical Department Lead
Cementation USA
Salt Lake City, UT
…capabilities, on an as required basis, might be assigned by…
Added 3 mins ago
Staff or Principal, Div Engineer
Southern Company
Virginia Beach, VA
Trains and mentors less senior engineers and technicians. Provides technical direction to team members.
Added 3 mins ago
Industrial Market Sector Leader
HDR
Phoenix, AZ · Tucson, AZ · Albuquerque, NM
The position will assist the Area Manager and RBG Manager to deliver services within the Industrial sector. Key responsibilities consist of helping to drive client management, monitoring…
Added 4 mins ago
Information Systems Security Engineer - ACTIVE SECURITY CLEARANCE REQUIRED
LLNL
Livermore, CA
Expert verbal and written communication skills, with experience providing strategic technical advice to senior management, sponsors, and multidisciplinary teams; influencing consequential…
Added 5 mins ago
S
Sr. Sales Executive
SGS
Remote, United States
- $90,000 to $120,000 USD / year
The Sales Executive, Senior CRS is responsible for global sales of all SGS services applicable to assigned channels, including but not limited to testing, inspection, and audits.
Added 6 mins ago
IR
Senior Stakeholder Relationship Tax Consultant (Relationship Manager)
Internal Revenue Service
Charleston, WV · Richmond, VA
- $89,508 to $121,551 USD / year
…marketing efforts. Provides feedback and recommendations to management and partners regarding marketing events, marketing program effectiveness and additional needs for marketing products…
Added 6 mins ago
CN
Child and Youth Program Leader - 2,000 Dollars in Sign-on and Retention Bonuses Available
Commander, Navy Installations Command
Honolulu, HI
- $25 to $26 USD / hour
The Child and Youth Program (CYP) Leader provides direct care and instruction to children and youth (6 weeks to 18 years) in addition to guidance, assistance, and mentoring for CY Program…
Added 6 mins ago
Credit Risk Review Director
Eastern Bank
Wakefield, MA
…and takes part in risk oversight activities including Risk Management Committee…
Added 8 mins ago
Product Manager - Money Movement
The Northern Trust Company
Chicago, IL
The Product Manager – Money Movement supports the strategy, development, delivery, and ongoing evolution of digital payment capabilities across Wealth Management. This role manages products…
Added 8 mins ago
MI
Senior Help Desk Manager
mPower, Inc.
Bethesda, MD
- $125,000 to $145,000 USD / year
The Senior Help Desk Manager will provide strategic and operational leadership for a multidisciplinary team responsible for IT service delivery, Help Desk operations, desktop and systems…
Added 8 mins ago
NO
IT Specialist (Network Services)
National Oceanic and Atmospheric Administration
Silver Spring, MD · Indianapolis, IN · Boulder, CO
- $107,428 to $187,093 USD / year
Show skill in applying, enterprise-level IT and network infrastructure. Structure projects using program and portfolio management frameworks, including Waterfall, Hybrid, and Agile…
Added 8 mins ago
NO
IT Specialist (Network Services)
National Oceanic and Atmospheric Administration
Silver Spring, MD · Boulder, CO · Indianapolis, IN
- $107,428 to $187,093 USD / year
Show skill in applying, enterprise-level IT and network infrastructure. Structure projects using program and portfolio management frameworks, including Waterfall, Hybrid, and Agile…
Added 8 mins ago
BO
Electrical Engineer
Bureau of Alcohol, Tobacco, Firearms and Explosives
Beltsville, MD
- $143,913 to $187,093 USD / year
…Science and Technology (OST). The incumbent serves as the lead technical expert practitioner concerning the evaluation of products, equipment and components having electrical or electronic…
Added 8 mins ago
NS
MANAGER
Naval Sea Systems Command
Naval Business Center, Philadelphia, PA
- $138,595 to $197,200 USD / year
You will serve as Head of the Auxiliary Machinery Systems Division as technical authority for life cycle management and in-service engineering of shipboard machinery, machinery systems and…
Added 8 mins ago
OA
Foreign Affairs Officer
Other Agencies and Independent Organizations
Washington, DC
- $85,447 to $158,322 USD / year
…strategies and policy interventions. | Builds buy-in among senior leadership and the broader Department by preparing and presenting materials and analysis for approval by senior Department…
Added 8 mins ago
CA
Management and Program Analyst (Workforce Management)
Customs and Border Protection
El Paso, TX
- $61,722 to $97,087 USD / year
Assisting in researching and providing advice on program issues to senior executive staff within the field office.
Added 9 mins ago
J
Senior Project Manager - OPM Firm
Jobot
Braintree, MA
- $180,000 to $225,000 USD / year
&bullet; Career development: Our client offers the opportunity to grow into larger project, program, account, and leadership responsibilities. Vertex publicly highlights multiple career…
Added 9 mins ago
Pricing Specialist
Kia Corporation
Irvine, CA
The Pricing Specialist supports the development of pricing strategies for current and future products. Reporting to the Senior Pricing and Revenue Manager, this position collaborates with…
Added 10 mins ago
Senior Program/Financial Analyst
AVIAN LLC
Arlington, VA
AVIAN is seeking an experienced Senior Program Analyst/Financial Analyst IV to support the Office of Naval Research (ONR) in Arlington, VA. This role is ideal for a seasoned government…
Added 10 mins ago
Maintenance Manager
Aligned Data Centers, LLC
United States
Maintain detailed records of maintenance activities, equipment performance, and compliance reports. Provide regular updates to senior management on program performance and initiatives.
Added 11 mins ago
Industrial Market Sector Leader
HDR
Phoenix, AZ · Tucson, AZ · Albuquerque, NM
The position will assist the Area Manager and RBG Manager to deliver services within the Industrial sector. Key responsibilities consist of helping to drive client management, monitoring…

Thumbtack

Manager, Operational Foundations

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES.

Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

ABOUT THE COMMERCIAL STRATEGY TEAM

The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies. The Partner Operations sub-team is the engine behind Thumbtack's partnerships business. We build the scalable systems, processes, and infrastructure that turn partner opportunities into operational reality. Beyond running the day-to-day, we lead high-priority strategic initiatives and early-stage pilots that don't fit neatly into existing lanes, coordinate cross-functionally to align workflows and ownership for new capabilities, and drive the transition from pilot to scalable operations. When we do our job well, partners grow, capabilities expand, and revenue grows.

ABOUT THE ROLE

As the Manager, Operational Foundations, you will lead the team responsible for the systems, processes, and support capabilities that make partnerships easier to launch and scale. Reporting to the Senior Manager of Partnership Operations, you’ll manage a globally distributed team of three to four people across the U.S. and the Philippines and own core functions spanning partner onboarding, integrations, partner finance, reporting, and internal tooling.

You will own the developer and partner onboarding experience from application through launch, establishing clear acceptance criteria, service levels, approval workflows, and performance measures. You will work closely with Product and Engineering to remove integration blockers, improve our APIs and partner-facing capabilities, and turn recurring support issues into scalable solutions and product insights.

You will also set the internal tooling and automation strategy for Business Development, improving how teams use platforms such as Salesforce and Salesloft while identifying opportunities to apply new tools and AI to existing workflows. This is a high-impact player-coach role for a systems-minded operator who can improve today’s execution while building the durable operating foundation required for future growth.

WHAT YOU’LL DO

Own developer and partner onboarding: Lead the end-to-end intake process from application through launch, defining acceptance criteria, review SLAs, approval workflows, ownership, and handoffs.
Improve onboarding performance: Track application-to-launch time, conversion, drop-off points, and time in stage; identify bottlenecks and drive improvements that reduce time to integration.
Lead integration support: Oversee the team that resolves partner integration issues and establish a clear, prioritized escalation path with Product and Engineering for API issues, bugs, and feature gaps.
Scale the support experience: Build a knowledge base and self-serve troubleshooting resources that improve the partner experience, deflect repeat tickets, and allow support to scale efficiently.
Turn operational insights into product improvements: Report on ticket volume, resolution time, satisfaction, and recurring issue themes; quantify systemic problems and translate them into clear roadmap input for Product and Engineering.
Own Business Development tooling and automation: Set the strategy for Salesforce, Salesloft, ticketing systems, dashboards, API monitoring, and AI-enabled workflows that improve visibility and scale the organization without linear headcount growth.
Lead core Partner Operations functions: Manage and develop a globally distributed team responsible for partner finance, reporting, onboarding, integration support, and Business Development workflow enablement, with clear priorities and accountability for SLA targets.

IN ORDER TO BE SUCCESSFUL, YOU MUST BRING

5+ years of experience in partnership operations, developer operations, technical program management, business operations, revenue operations, or a related field.
2+ years of people-management experience, with a demonstrated ability to set direction, develop talent, and lead a team of operators.
Experience designing and improving onboarding, implementation, or support processes, including clear workflows, service levels, ownership, and performance measures.
Technical fluency with APIs, integrations, data flows, and business systems, with the ability to partner effectively with Product and Engineering.
Experience developing tooling and automation strategies across platforms such as Salesforce, Salesloft, ticketing systems, reporting tools, or AI-enabled workflows.
Strong analytical and program-management skills, with the ability to diagnose root causes, prioritize competing needs, and drive complex initiatives from concept through execution.
Clear, influential communication skills and an owner mentality, with strong learning agility, a bias for action, and a low-ego approach to leadership and collaboration.

EXPECTED SALARY RANGES

For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected total cash compensation (base salary + variable pay, if applicable) range for the role is currently $153,000.00 - $198,000.00.
For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $137,700.00 - $178,200.00.
For candidates living in all other US locations, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $130,100.00 - $168,300.00.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy https://www.thumbtack.com/job-applicant-privacy-policy.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes. https://careers.thumbtack.com/recruiting-scams

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