Jobs in the United States

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Added 1 min ago
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Staff Global Supply Chain Manager
Arc Boat Company
Torrance, CA
- $190,000 USD / year
Senior Staff only: Own multiple commodities or a major program’s full supply base, set standards for the broader GSM team, mentor or manage other GSMs, and lead executive-level supplier…
Added 4 mins ago
Expert Designer - HOKA Performance Footwear
Deckers America, LLC.
Portland, OR
…running and additional work across training and hiking. As a senior individual contributor, you’ll take on some of our most complex design opportunities, shaping distinctive, commercially…
Added 9 mins ago
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SF Standard Job Posting
Harvey
San Francisco, CA
- $180,000 to $250,000 USD / year
- Partner with Account Executives and Customer Success Managers and more senior Legal Engineers to understand client goals to design and deliver enablement sessions that maximize value
Added 9 mins ago
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NY Standard Job Posting
Harvey
New York, NY
- $180,000 to $250,000 USD / year
- Partner with Account Executives and Customer Success Managers and more senior Legal Engineers to understand client goals to design and deliver enablement sessions that maximize value
Added 11 mins ago
Intern - Corporate Development
Micron Technology
Boise
Currently pursuing a Bachelor's degree (junior/senior standing) or preferably a Master's degree in Finance, Accounting, Economics, or Engineering/STEM (EE, Materials Science, Chemical,…
Added 11 mins ago
Principal Software Engineer - Simulation Data, Validation & Infrastructure
Irving, TX
● Mentor senior and developing engineers and support technical hiring and onboarding.
Added 11 mins ago
Principal Software Engineer - Robotics & Physical AI Simulation
Irving, TX
● Mentor senior and developing engineers and support technical hiring and onboarding.
Added 11 mins ago
Principal Software Engineer - Digital Twin and Simulation Platform
Irving, TX
● Mentor senior and developing engineers and support technical hiring and onboarding.
Added 11 mins ago
Principal Software Engineer - Agentic AI & Simulation Automation
Irving, TX
● Mentor senior and developing engineers and support technical hiring and onboarding.
Added 13 mins ago
WI
Group Director, Technical Program Management - Strategic Partnerships - AI Natives
Walmart Inc.
United States
- $254,000 to $481,000 USD / year
…AI experiences, agentic commerce, enterprise productivity, developer tooling, foundation-model access, and new technical…
Added 17 mins ago
Executive Director, Head, Global Trial Optimization
Merck
Upper Gwynedd, PA
The Head of Global Trial Optimization (GTO) provides vision, leadership, oversight, mentoring and coaching of senior GTO staff in producing GTO deliverables. This includes continual…
Added 18 mins ago
Senior Scientist Computational Chemistry
Merck
West Point, PA
Added 18 mins ago
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Senior Manager - Engineering Capability & Transformation Leader (m/f)
GE Vernova
Charleroi, PA
- $162,900 to $244,000 CAD / year
The Senior Manager - - Engineering Capability & Transformation Leader is the engineer behind the Talent & Skills workstream, one of five workstreams of Engineer 2030. This role is part of…
Added 18 mins ago
Software engineer
SEI INVESTMENTS COMPANY
Oaks, PA
Added 18 mins ago
Senior Underwriting Consultant - Internal Auditor
Manulife
Remote, United States
As a Senior Underwriting Consultant - Internal Auditor, you will be part of the US Life Underwriting Risk Management and Audit team, providing independent and objective quality assurance of…
Added 18 mins ago
Technical Delivery Manager - Digital Engineering
CVS Health
Remote, United States
…technical dependencies, developing KPIs and status reports to senior…
Added 18 mins ago
Regional Maintenance Manager
Amazon.com Services LLC
Kearny, NJ · Jessup, PA
- 4+ years of managing, analyzing and communicating results to senior leadership experience
Added 18 mins ago
Engineering Director
College Board
Remote, United States
Collaborate closely with Solutions Architects, Senior and Lead Engineers, and Data Leads to evaluate features, estimate effort, and plan delivery.
Added 19 mins ago
Senior Engineer, IAM Platform Engineering
AmerisourceBergen
Conshohocken, PA
Added 19 mins ago
Lead Engineer, IAM Platform Engineering
AmerisourceBergen
Conshohocken, PA
…security risks and opportunities for automation. 9. Advises senior technology leadership on emerging trends in Identity Threat Detection and Response (ITDR), AI for cybersecurity, identity…
Added 19 mins ago
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Director, Data Center Facilities Services - Michigan
Oracle
Harrisburg, PA
- $146,300 to $306,400 USD / year
…define, build, and drive that program. You will directly lead senior service managers and their organizations, driving disciplined execution of preventive maintenance, corrective work,…
Added 19 mins ago
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Consulting Sales Director - Communications Consulting
Oracle
Harrisburg, PA
- $133,000 to $217,700 USD / year
Oracle Communications Consulting is seeking a Senior Consulting Sales Representative to drive consulting services bookings growth across telecommunications service providers and enterprise…
Added 19 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Harrisburg, PA
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 19 mins ago
Senior Workday Configurator, Talent
Humana
Harrisburg, PA
The Senior Configuration Professional is a Workday Talent and Performance functional expert who partners with HR, Talent, Performance, Technology, and other business stakeholders to design,…
Added 20 mins ago
Director - AI Operations
AmerisourceBergen
Harrisburg, PA

Thumbtack

Manager, Operational Foundations

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES.

Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

ABOUT THE COMMERCIAL STRATEGY TEAM

The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies. The Partner Operations sub-team is the engine behind Thumbtack's partnerships business. We build the scalable systems, processes, and infrastructure that turn partner opportunities into operational reality. Beyond running the day-to-day, we lead high-priority strategic initiatives and early-stage pilots that don't fit neatly into existing lanes, coordinate cross-functionally to align workflows and ownership for new capabilities, and drive the transition from pilot to scalable operations. When we do our job well, partners grow, capabilities expand, and revenue grows.

ABOUT THE ROLE

As the Manager, Operational Foundations, you will lead the team responsible for the systems, processes, and support capabilities that make partnerships easier to launch and scale. Reporting to the Senior Manager of Partnership Operations, you’ll manage a globally distributed team of three to four people across the U.S. and the Philippines and own core functions spanning partner onboarding, integrations, partner finance, reporting, and internal tooling.

You will own the developer and partner onboarding experience from application through launch, establishing clear acceptance criteria, service levels, approval workflows, and performance measures. You will work closely with Product and Engineering to remove integration blockers, improve our APIs and partner-facing capabilities, and turn recurring support issues into scalable solutions and product insights.

You will also set the internal tooling and automation strategy for Business Development, improving how teams use platforms such as Salesforce and Salesloft while identifying opportunities to apply new tools and AI to existing workflows. This is a high-impact player-coach role for a systems-minded operator who can improve today’s execution while building the durable operating foundation required for future growth.

WHAT YOU’LL DO

Own developer and partner onboarding: Lead the end-to-end intake process from application through launch, defining acceptance criteria, review SLAs, approval workflows, ownership, and handoffs.
Improve onboarding performance: Track application-to-launch time, conversion, drop-off points, and time in stage; identify bottlenecks and drive improvements that reduce time to integration.
Lead integration support: Oversee the team that resolves partner integration issues and establish a clear, prioritized escalation path with Product and Engineering for API issues, bugs, and feature gaps.
Scale the support experience: Build a knowledge base and self-serve troubleshooting resources that improve the partner experience, deflect repeat tickets, and allow support to scale efficiently.
Turn operational insights into product improvements: Report on ticket volume, resolution time, satisfaction, and recurring issue themes; quantify systemic problems and translate them into clear roadmap input for Product and Engineering.
Own Business Development tooling and automation: Set the strategy for Salesforce, Salesloft, ticketing systems, dashboards, API monitoring, and AI-enabled workflows that improve visibility and scale the organization without linear headcount growth.
Lead core Partner Operations functions: Manage and develop a globally distributed team responsible for partner finance, reporting, onboarding, integration support, and Business Development workflow enablement, with clear priorities and accountability for SLA targets.

IN ORDER TO BE SUCCESSFUL, YOU MUST BRING

5+ years of experience in partnership operations, developer operations, technical program management, business operations, revenue operations, or a related field.
2+ years of people-management experience, with a demonstrated ability to set direction, develop talent, and lead a team of operators.
Experience designing and improving onboarding, implementation, or support processes, including clear workflows, service levels, ownership, and performance measures.
Technical fluency with APIs, integrations, data flows, and business systems, with the ability to partner effectively with Product and Engineering.
Experience developing tooling and automation strategies across platforms such as Salesforce, Salesloft, ticketing systems, reporting tools, or AI-enabled workflows.
Strong analytical and program-management skills, with the ability to diagnose root causes, prioritize competing needs, and drive complex initiatives from concept through execution.
Clear, influential communication skills and an owner mentality, with strong learning agility, a bias for action, and a low-ego approach to leadership and collaboration.

EXPECTED SALARY RANGES

For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected total cash compensation (base salary + variable pay, if applicable) range for the role is currently $153,000.00 - $198,000.00.
For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $137,700.00 - $178,200.00.
For candidates living in all other US locations, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $130,100.00 - $168,300.00.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy https://www.thumbtack.com/job-applicant-privacy-policy.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes. https://careers.thumbtack.com/recruiting-scams

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