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Emerging Talent & Onboarding Program Manager
Mercury
San Francisco, CA
As our Emerging Talent & Onboarding Program Manager, you’ll own that moment for nearly everyone who joins Mercury, across new hire onboarding, internships, and a new apprenticeship program.…
Added 1 min ago
SL
Senior Manager, Portfolio Reporting & Compliance
Solar Landscape
Remote, United States
- $140,000 to $160,000 USD / year
We are seeking a Senior Manager, Portfolio Reporting and Compliance, to lead portfolio reporting and financing compliance at Solar Landscape. This leader will own the reporting and…
Added 3 mins ago
Sr. Director Indirect Strategic Sourcing
USA-Medtronic MiniMed, Inc 1017
Los Angeles, CA · Virtual, GA · San Antonio, TX
Accelerate Procurement Transformation: Leverage analytics, AI, automation, and digital capabilities to improve sourcing effectiveness, spend visibility, compliance, and team productivity.
Added 5 mins ago
1
Senior Director, Product Security
1Password
Remote, United States
- $272,000 to $408,000 USD / year
…trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today.…
Added 5 mins ago
1
Senior Manufacturing Engineer - Actuators
1X
San Carlos, CA
- $140,000 to $190,000 USD / year
- Drive down cost, cycle time, and scrap through automation, line balancing, and root-cause corrective action, backed by PFMEAs, control plans, and work instructions that run the floor.
Added 6 mins ago
Consulting Services Account Specialist 4
Red Hat, LLC
Remote, United States
The Red Hat FSI Services team is looking for a Consulting Services Manager to join us in the United States. In this role, you will develop, cultivate, and manage relationships within key…
Added 6 mins ago
Software Engineer (Python, APIs, OCP/Kubernetes, Nvidia GPUs)
PNC
Pittsburgh, PA · Birmingham, AL · Farmers Branch, TX · Strongsville, OH
- Python experience strongly preferred, particularly for automation or
Added 6 mins ago
Portfolio Analytics & Strategy Specialist
PNC
Pittsburgh, PA · Charlotte, NC · Raleigh, NC · Brecksville, OH · Houston, TX
· Working knowledge of Python, Power BI and Tableau for data analysis, automation, and reporting support.
Added 7 mins ago
Cost Management Analyst
TMN Toyota Motor North America Company
San Antonio, TX
Reporting to the A&F Manager, the person in this role will support the Accounting & Finance] department's objective to monitor, develop, promote cost reduction activities and to meet…
Added 7 mins ago
Install Base Manager, Startups
Vercel
Austin, TX · NY · San Francisco, CA
…commercial structures that fit their scale. By using AI and automation to maximize your team's impact, you'll turn expansion wins into repeatable playbooks across the startup…
Added 11 mins ago
Marketing Communications Manager
Ameriprise Financial Services, LLC.
Minneapolis, MN
…longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique…
Added 11 mins ago
VP, Site Reliability Engineer
SAMC SitusAMC Holdings Corp
Remote, United States
Drive the development and implementation of automation solutions to remove “toil”, streamline processes, reduce manual interventions, and enhance the overall efficiency of the product…
Added 13 mins ago
Director Compliance - Head of Trust & Broker-Dealer Compliance Testing
First Citizens Bank
Raleigh, NC
…leading the execution of the independent Compliance Testing Program for the Bank's Trust, Fiduciary, Wealth Management, Investment Advisory, and Broker-Dealer businesses. Directs a team of…
Added 13 mins ago
Engineering Manager, Verification and Validation (STATCOM)
GE Vernova
Saratoga Springs, NY
GE Vernova is seeking an experienced Engineering Manager, Verification and Validation to join our FACTS STATCOM team in Saratoga Springs, NY. This role will lead the verification and…
Added 14 mins ago
CO
Billing Operations & Data Manager (Senior Power Resources Specialist) - Energy Department
City of San Jose
San Jose, CA
- $147,005.04 to $180,070.8 USD / year
…residential and commercial customers. The Billing Operations & Data Manager will lead the Billing Operations & Data team, which is responsible for the accuracy, timeliness, and integrity of…
Added 15 mins ago
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Automation Project Manager
Actalent
Noblesville, IN
- $57.69 to $67.31 USD / hour
Job Title: Project ManagerJob DescriptionThe Project Manager is responsible for leading and executing automation, equipment, and smart manufacturing projects within a regulated medical…
Added 17 mins ago
Account Manager, Energy Upstream (Oil & Gas)
Strategic Staffing Solutions
Houston, TX
Strategic Staffing Solutions is looking for an Account Manager in Houston, Midland or Denver area
Added 20 mins ago
Engineering Operations Technician
Amazon Data Services, Inc.
Manassas, VA
…troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by…
Added 20 mins ago
Finance Manager, Grocery Fulfillment
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Nashville, TN · Bellevue, WA · Arlington, VA · New York, NY · Irving, TX
…initiatives such as grocery expansion, network growth, and new program evaluation across the fulfillment ecosystem. You will partner across multiple teams: Grocery FCs, Grocery DCs, Tech,…
Added 20 mins ago
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Beverage Industry - Maintenance Technician, 2nd shift
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Houston, TX
- $34 USD / hour
…plant operators, or through the direction of the Maintenance Manager and/or Plant…
Added 24 mins ago
Command and Control Network (C2NET) System Administrator SE-3
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Niceville, FL
Experience using scripting and automation technologies including Bash, PowerShell, and Python
Added 26 mins ago
Quantum Device Characterization Manager
Diraq
United States
The Quantum Device Characterization Manager leads a team responsible for the scalable characterization of silicon‑based quantum devices. This is a people leadership role requiring deep…
Added 28 mins ago
Senior Analyst, Marketing Technology
HOME DEPOT MANAGEMENT COMPANY, LLC
United States
20% Optimizes Processes - Use data and insights to optimize processes and support through areas such as automation, incremental enhancements to system configurations, process improvement…
Added 28 mins ago
Senior Systems Engineer - Wireless & Wired Networking (Remote)
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
This position typically reports to Systems Engineer Manager or Sr Manager
Added 31 mins ago
Software Engineer III
Yum!
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…engineers. The SOFTWARE ENGINEER III will report to the Sr. Manager, Software Engineering as an individual…

Thumbtack

Manager, Operational Foundations

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES.

Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

ABOUT THE COMMERCIAL STRATEGY TEAM

The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies. The Partner Operations sub-team is the engine behind Thumbtack's partnerships business. We build the scalable systems, processes, and infrastructure that turn partner opportunities into operational reality. Beyond running the day-to-day, we lead high-priority strategic initiatives and early-stage pilots that don't fit neatly into existing lanes, coordinate cross-functionally to align workflows and ownership for new capabilities, and drive the transition from pilot to scalable operations. When we do our job well, partners grow, capabilities expand, and revenue grows.

ABOUT THE ROLE

As the Manager, Operational Foundations, you will lead the team responsible for the systems, processes, and support capabilities that make partnerships easier to launch and scale. Reporting to the Senior Manager of Partnership Operations, you’ll manage a globally distributed team of three to four people across the U.S. and the Philippines and own core functions spanning partner onboarding, integrations, partner finance, reporting, and internal tooling.

You will own the developer and partner onboarding experience from application through launch, establishing clear acceptance criteria, service levels, approval workflows, and performance measures. You will work closely with Product and Engineering to remove integration blockers, improve our APIs and partner-facing capabilities, and turn recurring support issues into scalable solutions and product insights.

You will also set the internal tooling and automation strategy for Business Development, improving how teams use platforms such as Salesforce and Salesloft while identifying opportunities to apply new tools and AI to existing workflows. This is a high-impact player-coach role for a systems-minded operator who can improve today’s execution while building the durable operating foundation required for future growth.

WHAT YOU’LL DO

Own developer and partner onboarding: Lead the end-to-end intake process from application through launch, defining acceptance criteria, review SLAs, approval workflows, ownership, and handoffs.
Improve onboarding performance: Track application-to-launch time, conversion, drop-off points, and time in stage; identify bottlenecks and drive improvements that reduce time to integration.
Lead integration support: Oversee the team that resolves partner integration issues and establish a clear, prioritized escalation path with Product and Engineering for API issues, bugs, and feature gaps.
Scale the support experience: Build a knowledge base and self-serve troubleshooting resources that improve the partner experience, deflect repeat tickets, and allow support to scale efficiently.
Turn operational insights into product improvements: Report on ticket volume, resolution time, satisfaction, and recurring issue themes; quantify systemic problems and translate them into clear roadmap input for Product and Engineering.
Own Business Development tooling and automation: Set the strategy for Salesforce, Salesloft, ticketing systems, dashboards, API monitoring, and AI-enabled workflows that improve visibility and scale the organization without linear headcount growth.
Lead core Partner Operations functions: Manage and develop a globally distributed team responsible for partner finance, reporting, onboarding, integration support, and Business Development workflow enablement, with clear priorities and accountability for SLA targets.

IN ORDER TO BE SUCCESSFUL, YOU MUST BRING

5+ years of experience in partnership operations, developer operations, technical program management, business operations, revenue operations, or a related field.
2+ years of people-management experience, with a demonstrated ability to set direction, develop talent, and lead a team of operators.
Experience designing and improving onboarding, implementation, or support processes, including clear workflows, service levels, ownership, and performance measures.
Technical fluency with APIs, integrations, data flows, and business systems, with the ability to partner effectively with Product and Engineering.
Experience developing tooling and automation strategies across platforms such as Salesforce, Salesloft, ticketing systems, reporting tools, or AI-enabled workflows.
Strong analytical and program-management skills, with the ability to diagnose root causes, prioritize competing needs, and drive complex initiatives from concept through execution.
Clear, influential communication skills and an owner mentality, with strong learning agility, a bias for action, and a low-ego approach to leadership and collaboration.

EXPECTED SALARY RANGES

For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected total cash compensation (base salary + variable pay, if applicable) range for the role is currently $153,000.00 - $198,000.00.
For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $137,700.00 - $178,200.00.
For candidates living in all other US locations, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $130,100.00 - $168,300.00.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy https://www.thumbtack.com/job-applicant-privacy-policy.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes. https://careers.thumbtack.com/recruiting-scams

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