Jobs in the United States

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Industrial Market Sector Leader
HDR
Phoenix, AZ · Tucson, AZ · Albuquerque, NM
The position will assist the Area Manager and RBG Manager to deliver services within the Industrial sector. Key responsibilities consist of helping to drive client management, monitoring…
Added 1 min ago
VH
Supervisory Medical Support Assistant
Veterans Health Administration
Sioux Falls, SD
- $59,529 to $77,385 USD / year
Resource in providing technical counsel to meet procedural, legal, and administrative requirements relating to the care and treatment of Veterans, thus achieving maximum utilization of…
Added 1 min ago
CA
Management and Program Analyst (Workforce Management)
Customs and Border Protection
El Paso, TX
- $89,508 to $116,362 USD / year
Managing comprehensive employee appraisal and awards programs, collaborating with senior management to improve program effectiveness and overseeing awards administration.
Added 1 min ago
IH
Supervisory General Engineer
Indian Health Service
Nashville, TN
- $147,945 to $192,331 USD / year
Responsible for the planning, funding, management, and implementation of a comprehensive engineering and environmental health program in the Nashville Area. Serving as an advisor to the…
Added 1 min ago
VH
Supervisory Medical Supply Technician (Sterile Processing)
Veterans Health Administration
Bronx, NY
- $80,553 to $104,715 USD / year
…expert for sterile processing and works in support of the SPS management…
Added 1 min ago
FE
Emergency Management Specialist (Recovery) (Operations Section Chief Type 2)
Federal Emergency Management Agency
Bothell, WA
- $57 to $88 USD / hour
This position is being announced under FEMA's Incident Management Assistant Team (IMAT) Program. This is a 2-year temporary appointment in the Excepted service. This position is located on…
Added 1 min ago
BO
Rangeland Management Specialist
Bureau of Land Management
Dillon, MT
- $61,722 to $97,087 USD / year
You will serve as a Rangeland Management Specialist.
Added 1 min ago
FE
Supervisory Emergency Management Specialist (Recovery)
Federal Emergency Management Agency
Charleston, WV
- $106,437 to $138,370 USD / year
…Assistance Disaster Operations (PADO) staff who perform emergency management work including managing and coordinating with other entities during recovery efforts from intentional and/or…
Added 1 min ago
VH
Interim Nurse Manager - Operating Room (Detail Not to Exceed 120 Days)
Veterans Health Administration
New York, NY
- $108,092 to $180,197 USD / year
The Nurse Manager maintains knowledge and ensures compliance with all regulatory and accreditation standards, Directives, policies, and standard operating procedures (SOP). Provides peers…
Added 1 min ago
FA
Management and Program Assistant
Federal Aviation Administration
Farmington, NM · Denver, CO · Longmont, CO · Englewood, CO
- $34,205 to $70,248 USD / year
The incumbent serves as a Management and Program Assistant in the Air Traffic Organization, Technical Operations, Denver District.
Added 1 min ago
VH
Health Technician (Telehealth Clinical)-Virtual Mobile Clinic
Veterans Health Administration
Des Moines, IA
- $41,066 to $59,510 USD / year
…increase a Veteran's access to care and support a Veteran's self-management. This includes developing and delivering virtual and digital technologies which help Veterans communicate…
Added 2 mins ago
SC
Project Manager
Superior Court of California County of Los Angeles
Los Angeles, CA
- $8,861.91 to $12,954.45 USD / month
The Office of Court Strategy and Innovation is seeking a highly motivated and experienced Project Manager to join the Enterprise Project Management Office (EPMO). The Project Manager…
Added 2 mins ago
SO
Health Record Technician 1 - WCC
State of Washington
Shelton, WA
- $4,928 to $6,615 USD / month
Be an active member of the Health Record Management Committee.
Added 2 mins ago
IT Systems Manager
University of Washington
Seattle, WA
Reporting to the Director, Digital Product, Audience, and Revenue Technology, the IT Systems Manager is responsible for shaping KUOW’s operational technical landscape. The role bridges…
Added 2 mins ago
Director, Finance
Duke Careers
DURHAM, NC
…they relate to budget and payroll. Direct Reports (4): Finance Manager(s), Financial Analysts (2), and a Management…
Added 3 mins ago
Manager - Packaging Design
Circular Action Alliance
Remote, United States
The role serves as a technical subject matter expert on packaging transition feasibility, producer operational realities, and packaging functionality, translating complex technical and…
Added 3 mins ago
AU
Senior Construction Manager
AtkinsRealis USA Inc.
United States
- $150,000 to $180,000 USD / year
We are seeking a Senior Construction Manager to join our construction management team supporting transportation projects in Virginia and Washington, DC.
Added 3 mins ago
AU
Project Controller
AtkinsRealis USA Inc.
United States
- $80,000 to $100,000 USD / year
…provides accounting-related control of a significant project or program, including budgeting, financial analysis and reporting, systems management, contract compliance, and…
Added 3 mins ago
AN
INSPECTOR GENERAL
Army National Guard Units
Lincoln, NE
- $89,508 to $116,362 USD / year
…deficiencies resulting from reports of general, procurements and technical inspections/ inquires/investigation. Participates in developing course of action to assist all levels of…
Added 3 mins ago
VH
Registered Nurse - Wound, Ostomy and Continence Nurse
Veterans Health Administration
Fargo, ND
- $70,449 to $117,446 USD / year
…patient-centered care related to wound, ostomy, and continence management to the patients of the Fargo VA Health Care…
Added 3 mins ago
FA
Airway Transportation Systems Specialist
Federal Aviation Administration
Farmington, NM
- $90,547 to $140,335 USD / year
…products provided to the users of the NAS. Serves as the principal technical specialist, a project manager, on the major projects and/or program areas, resolving unique technical problems…
Added 3 mins ago
VH
Equal Employment Manager
Veterans Health Administration
Sheridan, WY
- $89,508 to $116,362 USD / year
The ability to provide sound technical advice to management, employees, and applicants regarding EEO program requirements and their relationship to personnel management issues.
Added 3 mins ago
VH
Registered Nurse - Patient Aligned Care Team
Veterans Health Administration
Washington, DC
- $83,132 to $165,744 USD / year
The PACT Registered Nurse Care Manager Nurse I utilizes the nursing process and evidence-based practices to provide patient-centered, comprehensive care in collaboration with the Patient…
Added 3 mins ago
Quality Manager
Acuren Inspection, Inc.
West Boylston, MA · New Castle, DE
Acuren is currently hiring for a Quality Manager to support our operations in West Boylston, MA or New Castle, DE.
Added 3 mins ago
VH
Medical Technician-Phlebotomist
Veterans Health Administration
Prescott, AZ
- $40,736 to $52,957 USD / year
Specialized Experience: Technical medical laboratory support work such as performing laboratory tests and examinations (chemical, microbiologic, hematologic and blood banking) and preparing…

Thumbtack

Manager, Operational Foundations

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES.

Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

ABOUT THE COMMERCIAL STRATEGY TEAM

The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies. The Partner Operations sub-team is the engine behind Thumbtack's partnerships business. We build the scalable systems, processes, and infrastructure that turn partner opportunities into operational reality. Beyond running the day-to-day, we lead high-priority strategic initiatives and early-stage pilots that don't fit neatly into existing lanes, coordinate cross-functionally to align workflows and ownership for new capabilities, and drive the transition from pilot to scalable operations. When we do our job well, partners grow, capabilities expand, and revenue grows.

ABOUT THE ROLE

As the Manager, Operational Foundations, you will lead the team responsible for the systems, processes, and support capabilities that make partnerships easier to launch and scale. Reporting to the Senior Manager of Partnership Operations, you’ll manage a globally distributed team of three to four people across the U.S. and the Philippines and own core functions spanning partner onboarding, integrations, partner finance, reporting, and internal tooling.

You will own the developer and partner onboarding experience from application through launch, establishing clear acceptance criteria, service levels, approval workflows, and performance measures. You will work closely with Product and Engineering to remove integration blockers, improve our APIs and partner-facing capabilities, and turn recurring support issues into scalable solutions and product insights.

You will also set the internal tooling and automation strategy for Business Development, improving how teams use platforms such as Salesforce and Salesloft while identifying opportunities to apply new tools and AI to existing workflows. This is a high-impact player-coach role for a systems-minded operator who can improve today’s execution while building the durable operating foundation required for future growth.

WHAT YOU’LL DO

Own developer and partner onboarding: Lead the end-to-end intake process from application through launch, defining acceptance criteria, review SLAs, approval workflows, ownership, and handoffs.
Improve onboarding performance: Track application-to-launch time, conversion, drop-off points, and time in stage; identify bottlenecks and drive improvements that reduce time to integration.
Lead integration support: Oversee the team that resolves partner integration issues and establish a clear, prioritized escalation path with Product and Engineering for API issues, bugs, and feature gaps.
Scale the support experience: Build a knowledge base and self-serve troubleshooting resources that improve the partner experience, deflect repeat tickets, and allow support to scale efficiently.
Turn operational insights into product improvements: Report on ticket volume, resolution time, satisfaction, and recurring issue themes; quantify systemic problems and translate them into clear roadmap input for Product and Engineering.
Own Business Development tooling and automation: Set the strategy for Salesforce, Salesloft, ticketing systems, dashboards, API monitoring, and AI-enabled workflows that improve visibility and scale the organization without linear headcount growth.
Lead core Partner Operations functions: Manage and develop a globally distributed team responsible for partner finance, reporting, onboarding, integration support, and Business Development workflow enablement, with clear priorities and accountability for SLA targets.

IN ORDER TO BE SUCCESSFUL, YOU MUST BRING

5+ years of experience in partnership operations, developer operations, technical program management, business operations, revenue operations, or a related field.
2+ years of people-management experience, with a demonstrated ability to set direction, develop talent, and lead a team of operators.
Experience designing and improving onboarding, implementation, or support processes, including clear workflows, service levels, ownership, and performance measures.
Technical fluency with APIs, integrations, data flows, and business systems, with the ability to partner effectively with Product and Engineering.
Experience developing tooling and automation strategies across platforms such as Salesforce, Salesloft, ticketing systems, reporting tools, or AI-enabled workflows.
Strong analytical and program-management skills, with the ability to diagnose root causes, prioritize competing needs, and drive complex initiatives from concept through execution.
Clear, influential communication skills and an owner mentality, with strong learning agility, a bias for action, and a low-ego approach to leadership and collaboration.

EXPECTED SALARY RANGES

For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected total cash compensation (base salary + variable pay, if applicable) range for the role is currently $153,000.00 - $198,000.00.
For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $137,700.00 - $178,200.00.
For candidates living in all other US locations, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $130,100.00 - $168,300.00.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy https://www.thumbtack.com/job-applicant-privacy-policy.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes. https://careers.thumbtack.com/recruiting-scams

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