Jobs in the United States

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Added 1 min ago
Maintenance Technician
US AMR-Jones Lang LaSalle Americas, Inc.
Naples, FL
…entry-level position and can provide opportunities for growth in the engineering…
Added 1 min ago
Project Manager - Mission Critical Facilities
US AMR-Jones Lang LaSalle Americas, Inc.
Charlotte, NC
JLL is seeking an experienced Project Manager to oversee construction and capital improvement projects at mission critical facilities in the Charlotte, NC market. This onsite role combines…
Added 1 min ago
Assistant Facilities Manager
US AMR-Jones Lang LaSalle Americas, Inc.
Mountain View, CA
Step into a dynamic role where you'll partner with the Facility Manager to drive operational excellence across commercial properties. As an Assistant Facilities Manager, you'll bridge the…
Added 1 min ago
Senior Project Manager, PDS Projects
US AMR-Jones Lang LaSalle Americas, Inc.
San Diego, CA
Sr Project Manager will manage various site capital and facility projects in occupied spaces and work closely with facilities and stakeholder groups. Work will be limited to a single site.…
Added 1 min ago
Engineering and Construction Manager
US AMR-Jones Lang LaSalle Americas, Inc.
Huntsville, AL · Reston, VA
What this job involves: The Engineering and Construction Manager will be both a strategic and tactical position in the management of and in accordance with the standards and procedures of…
Added 1 min ago
Facilities Manager
US AMR-Jones Lang LaSalle Americas, Inc.
Lancaster, PA
As a Facilities Manager at JLL, you'll serve as the strategic operational leader responsible for ensuring our clients' facilities operate seamlessly, efficiently, and safely. This role…
Added 1 min ago
Manager-Digital Product Management
American Express
Phoenix, AZ
Combine Product Manager and Product Owner responsibilities: shape process vision and business architecture; capture and groom requirements; prioritize the backlog; define acceptance…
Added 1 min ago
NSF NOIRLab Director
AURA
Tucson, AZ · Hilo, HI
…advancing merit-driven science across an integrated system of data and observing…
Added 2 mins ago
Electrical Engineer 3 - Nuclear
Sargent & Lundy
Surry, VA
Under the direction of the electrical engineering lead or project manager, this position will offer you the opportunity to work in a project team environment with other engineers and…
Added 2 mins ago
AI
Senior Software Development Engineer
ADUS-Adobe Inc.
United States
- $159,200 to $301,600 USD / year
…platforms. Our Internal Services team provides the platform engineering and deployment backbone for all of these. We manage CI/CD, deployment approaches, the services and data layers our…
Added 2 mins ago
Plant Manager- Comanche Station
Public Service Co. of OK
Lawton, OK
The Plant Manager will direct the activities of the plant employees in a safe, compliant, reliable, and economical manner including electric power production, maintenance, engineering,…
Added 2 mins ago
Key Account Manager
Public Service Co. of OK
Tulsa, OK
Education: Bachelor's degree in Finance, Business, Engineering, Communications or other related field. Experience: 8 years experience in customer account management, business or economic…
Added 3 mins ago
Data Management Discipline Leader
CDM Smith
United States
Analytics and Visualization Integration: Coordinate with data analytics, GIS, Digital Engineering, BT, PSG, and other technical teams to connect validated environmental data to dashboards,…
Added 3 mins ago
Entry Water Resources Engineer
CDM Smith
Manchester, NH
…environment. Under direct supervision, you’ll apply foundational engineering knowledge through calculations, modeling, data analysis, design activities, and on-site evaluations while…
Added 3 mins ago
Housekeeping Supervisor
AFP Management Corp
Miami, FL
This position will be a non-exempt position and will report to the Housekeeping Manager.
Added 4 mins ago
Sr. Construction Manager- Data Center
AFL
Ashburn, VA
The Data Center Construction Manager leads fast‑paced infrastructure buildouts, upgrades, and expansion projects within hyperscale, enterprise, and colocation data centers. This role…
Added 4 mins ago
RFD_Project Cost Estimator
PCI RFD Anderson Brecon dba PCI of IL
Rockford, IL
Work with the Cost Estimating Manager and the Sr. VP of Sales to appropriately price the piece of business.
Added 6 mins ago
V
Quality Inspector/CMM Programmer
VetPowered
San Diego, CA
- $40 to $48 USD / hour
Interpret engineering drawings, blueprints, specifications, tolerances, and GD&T callouts to verify dimensional accuracy and compliance.
Added 6 mins ago
Systems Engineer - API
Clayton
Collaborate with team to design, build & operate the overall Virtualization environment including storage & backup of data that meets stakeholder needs
Added 6 mins ago
Partner Solutions Engineer
Healthcare Finance Direct LLC
Remote, United States
Write clear requirements and work with HFD Product and Engineering to deliver each integration.
Added 7 mins ago
Supply Chain Internship
Magna Seating of America, Inc.
Highland Park, MI
…and consumer research; full concept development; design and engineering capabilities; testing, validation and world-class manufacturing. Our award-winning seating solutions are developed…
Added 8 mins ago
PS
Fleet Service Writer - Odessa, TX
Primoris Services Corporation
TX
- $24 to $28 USD / hour
…maintenance work orders, invoicing, and performing related data entry for all completed…
Added 8 mins ago
Staff Accountant
Primoris Services Corporation
Baton Rouge, LA
Answer accounting and financial questions by researching and interpreting data.
Added 9 mins ago
Client Success Manager
Lyra Technology Group
Parsippany, NJ
Lyra Technology Group is seeking a Client Success Manager for one of our operating companies, Strategic Micro Systems. The Client Success Manager is the post-sale owner of client…
Added 9 mins ago
Digital Product Manager (Remote)
Da Vinci Software
Remote, United States
Our client is seeking a Digital Product Manager who will be responsible for overseeing the ongoing development and growth of the Inpatient Digital Whiteboard solution.

Thumbtack

Manager, Operational Foundations

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES.

Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

ABOUT THE COMMERCIAL STRATEGY TEAM

The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies. The Partner Operations sub-team is the engine behind Thumbtack's partnerships business. We build the scalable systems, processes, and infrastructure that turn partner opportunities into operational reality. Beyond running the day-to-day, we lead high-priority strategic initiatives and early-stage pilots that don't fit neatly into existing lanes, coordinate cross-functionally to align workflows and ownership for new capabilities, and drive the transition from pilot to scalable operations. When we do our job well, partners grow, capabilities expand, and revenue grows.

ABOUT THE ROLE

As the Manager, Operational Foundations, you will lead the team responsible for the systems, processes, and support capabilities that make partnerships easier to launch and scale. Reporting to the Senior Manager of Partnership Operations, you’ll manage a globally distributed team of three to four people across the U.S. and the Philippines and own core functions spanning partner onboarding, integrations, partner finance, reporting, and internal tooling.

You will own the developer and partner onboarding experience from application through launch, establishing clear acceptance criteria, service levels, approval workflows, and performance measures. You will work closely with Product and Engineering to remove integration blockers, improve our APIs and partner-facing capabilities, and turn recurring support issues into scalable solutions and product insights.

You will also set the internal tooling and automation strategy for Business Development, improving how teams use platforms such as Salesforce and Salesloft while identifying opportunities to apply new tools and AI to existing workflows. This is a high-impact player-coach role for a systems-minded operator who can improve today’s execution while building the durable operating foundation required for future growth.

WHAT YOU’LL DO

Own developer and partner onboarding: Lead the end-to-end intake process from application through launch, defining acceptance criteria, review SLAs, approval workflows, ownership, and handoffs.
Improve onboarding performance: Track application-to-launch time, conversion, drop-off points, and time in stage; identify bottlenecks and drive improvements that reduce time to integration.
Lead integration support: Oversee the team that resolves partner integration issues and establish a clear, prioritized escalation path with Product and Engineering for API issues, bugs, and feature gaps.
Scale the support experience: Build a knowledge base and self-serve troubleshooting resources that improve the partner experience, deflect repeat tickets, and allow support to scale efficiently.
Turn operational insights into product improvements: Report on ticket volume, resolution time, satisfaction, and recurring issue themes; quantify systemic problems and translate them into clear roadmap input for Product and Engineering.
Own Business Development tooling and automation: Set the strategy for Salesforce, Salesloft, ticketing systems, dashboards, API monitoring, and AI-enabled workflows that improve visibility and scale the organization without linear headcount growth.
Lead core Partner Operations functions: Manage and develop a globally distributed team responsible for partner finance, reporting, onboarding, integration support, and Business Development workflow enablement, with clear priorities and accountability for SLA targets.

IN ORDER TO BE SUCCESSFUL, YOU MUST BRING

5+ years of experience in partnership operations, developer operations, technical program management, business operations, revenue operations, or a related field.
2+ years of people-management experience, with a demonstrated ability to set direction, develop talent, and lead a team of operators.
Experience designing and improving onboarding, implementation, or support processes, including clear workflows, service levels, ownership, and performance measures.
Technical fluency with APIs, integrations, data flows, and business systems, with the ability to partner effectively with Product and Engineering.
Experience developing tooling and automation strategies across platforms such as Salesforce, Salesloft, ticketing systems, reporting tools, or AI-enabled workflows.
Strong analytical and program-management skills, with the ability to diagnose root causes, prioritize competing needs, and drive complex initiatives from concept through execution.
Clear, influential communication skills and an owner mentality, with strong learning agility, a bias for action, and a low-ego approach to leadership and collaboration.

EXPECTED SALARY RANGES

For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected total cash compensation (base salary + variable pay, if applicable) range for the role is currently $153,000.00 - $198,000.00.
For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $137,700.00 - $178,200.00.
For candidates living in all other US locations, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $130,100.00 - $168,300.00.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy https://www.thumbtack.com/job-applicant-privacy-policy.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes. https://careers.thumbtack.com/recruiting-scams

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