Jobs in the United States

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VH
Staff Psychologist (PCMHI)
Veterans Health Administration
Salem, OR · Portland, OR
- $88,235 to $163,488 USD / year
Added just now
IR
Senior Stakeholder Relationship Tax Consultant (Relationship Manager)
Internal Revenue Service
Charleston, WV · Richmond, VA
- $89,508 to $121,551 USD / year
…and headquarter offices on marketing program development and implementation. Provides support to product…
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VH
Licensed Practical or Vocational Nurse, PACT - Outpatient
Veterans Health Administration
Roseburg, OR
- $48,694 to $82,838 USD / year
VHA employees who were converted to appointments under 38 U.S.C. 7401(3) in implementation of Public Law 98-160, enacted November 21, 1983, and for VHA employees converted to appointments…
Added just now
VH
Licensed Practical or Vocational Nurse, PACT - Outpatient
Veterans Health Administration
Roseburg, OR
- $48,694 to $82,838 USD / year
VHA employees who were converted to appointments under 38 U.S.C. 7401(3) in implementation of Public Law 98-160, enacted November 21, 1983, and for VHA employees converted to appointments…
Added just now
BP
Management & Program Analyst
Bonneville Power Administration
Portland, OR · Vancouver, WA
- $114,684 to $149,091 USD / year
…stakeholders and aligns business priorities with technical implementation…
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Deputy Program Manager/Business Analyst
ECS FEDERAL LLC
MCB Quantico, VA
Everforth ECS is looking for a Deputy Program Manager/Business Analyst to support its work in Quantico, VA.
Added 1 min ago
PM Housekeeping Supervisor
LM SERVICES CORPORATION GROUP
St Louis, MO
Assist in the implementation of the operating policies and procedures for the Housekeeping Department.
Added 1 min ago
Test Engineer (AR)
Keytronic
Springdale, AR
JOB SUMMARY: Responsible for the design, development, documentation, implementation, and improvement of test equipment. Provides training in the use of test equipment and the understanding…
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RN CARE MGR II
Covenant Health
Knoxville, TN
Registered Nurse Care Manager, Social Services
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MP
Registered Nurse (RN) - Disease Mgmt
Matrix Providers
Fairfield, CA
- $67.38 USD / hour
Facilitates identification, adoption, implementation and utilization of standardized clinical practice guidelines and protocols for management of specific diseases/ conditions.
Added 2 mins ago
BH
Operations Manager Medicaid Health Home
Bassett Healthcare Network
Cooperstown, NY
- $76,452.3 USD / year
The Operations Manager provides operational leadership and oversight for three related areas: the organization’s Medicaid Health Home administrative functions and responsibilities to the…
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Product Manager - Money Movement
The Northern Trust Company
Chicago, IL
The Product Manager – Money Movement supports the strategy, development, delivery, and ongoing evolution of digital payment capabilities across Wealth Management. This role manages products…
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Specialist, Business Unit Control - Investment Practice
The Northern Trust Company
Chicago, IL
Support manager with planning and execution of the thematic reviews required to provide assurance to business leadership of control effectiveness surrounding internal processes, procedures,…
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Quality Assurance Administrator
Qualis LLC
Eglin Air Force Base, FL
Provide cybersecurity support for application development, test and implementation
Added 3 mins ago
BP
Safety and Occupational Health Manager
Bonneville Power Administration
Vancouver, WA
- $114,684 to $149,091 USD / year
Serve as a Safety and Occupational Health Manager responsible for managing the planning, development, implementation, administration, evaluation, and continuous improvement of one or more…
Added 3 mins ago
VH
Psychology Program Manager
Veterans Health Administration
Alpena, MI · Saginaw, MI · Clare, MI · Cadillac, MI · Oscoda, MI · Bad Axe, MI
- $125,776 to $187,135 USD / year
Supervisory Psychologist Program manager who has management duties and supervisory oversight of multidisciplinary staff in one or more programs within the Mental Health Service (MHS). The…
Added 3 mins ago
CA
Management and Program Analyst (Workforce Management)
Customs and Border Protection
El Paso, TX
- $61,722 to $97,087 USD / year
…regarding the improvement and assessment of core processes and the implementation of programs and policies related to Workforce…
Added 3 mins ago
NP
Park Ranger (Interpretation)
National Park Service
Cherry County, NE
- $40,736 to $80,243 USD / year
Coordinates development and implementation of a variety of cultural history projects that include subject areas such as ethnic history, local folklore, historical sites and buildings,…
Added 3 mins ago
Project Management Specialist
The Boeing Company
El Segundo, CA
…Satellite Platform Integrated Product Team (IPT) Lead, Cost Account Manager (CAM) (Level 3) to join the Boeing Common Products Group in El Segundo, CA, in direct support of Government and…
Added 3 mins ago
Workday Product and Configuration Lead
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Columbus, OH · Tulsa, OK
…Partners closely with our knowledgeable HR Information Systems Manager to guide solution design, releases, support and continuous improvement, while mentoring less-experienced team members…
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Ads & SEO Manager (TN)
Plan Left
Remote, United States
Join our digital marketing agency as an Ads & SEO Manager to oversee paid advertising campaigns and organic search performance for multiple clients. This role requires full ownership of…
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RCA Professional 7
U.S. Bank National Association
Minneapolis, MN
…expectations into practical actions, and keep work moving through implementation and post-implementation…
Added 4 mins ago
Customer Success Manager
STEAMe LLC
Chicago, IL
We're hiring an experienced Customer Success Manager to help build and shape our growing Customer Success function. You won't inherit a polished playbook. You'll help create it.
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Epic Certified Resolute Professional Billing and Claims Consultant
Accenture LLP Company
United States
Depending on the client engagement, the Epic Resolute Professional Billing and Claims Certified Team Lead or Associate Manager will be responsible for collaborating with Accenture team,…
Added 4 mins ago
SAP Finance Architect/Senior Manager - Retail
Accenture LLP Company
NY
…support / managed services experience alone will not satisfy the implementation…

Thumbtack

Manager, Operational Foundations

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES.

Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

ABOUT THE COMMERCIAL STRATEGY TEAM

The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies. The Partner Operations sub-team is the engine behind Thumbtack's partnerships business. We build the scalable systems, processes, and infrastructure that turn partner opportunities into operational reality. Beyond running the day-to-day, we lead high-priority strategic initiatives and early-stage pilots that don't fit neatly into existing lanes, coordinate cross-functionally to align workflows and ownership for new capabilities, and drive the transition from pilot to scalable operations. When we do our job well, partners grow, capabilities expand, and revenue grows.

ABOUT THE ROLE

As the Manager, Operational Foundations, you will lead the team responsible for the systems, processes, and support capabilities that make partnerships easier to launch and scale. Reporting to the Senior Manager of Partnership Operations, you’ll manage a globally distributed team of three to four people across the U.S. and the Philippines and own core functions spanning partner onboarding, integrations, partner finance, reporting, and internal tooling.

You will own the developer and partner onboarding experience from application through launch, establishing clear acceptance criteria, service levels, approval workflows, and performance measures. You will work closely with Product and Engineering to remove integration blockers, improve our APIs and partner-facing capabilities, and turn recurring support issues into scalable solutions and product insights.

You will also set the internal tooling and automation strategy for Business Development, improving how teams use platforms such as Salesforce and Salesloft while identifying opportunities to apply new tools and AI to existing workflows. This is a high-impact player-coach role for a systems-minded operator who can improve today’s execution while building the durable operating foundation required for future growth.

WHAT YOU’LL DO

Own developer and partner onboarding: Lead the end-to-end intake process from application through launch, defining acceptance criteria, review SLAs, approval workflows, ownership, and handoffs.
Improve onboarding performance: Track application-to-launch time, conversion, drop-off points, and time in stage; identify bottlenecks and drive improvements that reduce time to integration.
Lead integration support: Oversee the team that resolves partner integration issues and establish a clear, prioritized escalation path with Product and Engineering for API issues, bugs, and feature gaps.
Scale the support experience: Build a knowledge base and self-serve troubleshooting resources that improve the partner experience, deflect repeat tickets, and allow support to scale efficiently.
Turn operational insights into product improvements: Report on ticket volume, resolution time, satisfaction, and recurring issue themes; quantify systemic problems and translate them into clear roadmap input for Product and Engineering.
Own Business Development tooling and automation: Set the strategy for Salesforce, Salesloft, ticketing systems, dashboards, API monitoring, and AI-enabled workflows that improve visibility and scale the organization without linear headcount growth.
Lead core Partner Operations functions: Manage and develop a globally distributed team responsible for partner finance, reporting, onboarding, integration support, and Business Development workflow enablement, with clear priorities and accountability for SLA targets.

IN ORDER TO BE SUCCESSFUL, YOU MUST BRING

5+ years of experience in partnership operations, developer operations, technical program management, business operations, revenue operations, or a related field.
2+ years of people-management experience, with a demonstrated ability to set direction, develop talent, and lead a team of operators.
Experience designing and improving onboarding, implementation, or support processes, including clear workflows, service levels, ownership, and performance measures.
Technical fluency with APIs, integrations, data flows, and business systems, with the ability to partner effectively with Product and Engineering.
Experience developing tooling and automation strategies across platforms such as Salesforce, Salesloft, ticketing systems, reporting tools, or AI-enabled workflows.
Strong analytical and program-management skills, with the ability to diagnose root causes, prioritize competing needs, and drive complex initiatives from concept through execution.
Clear, influential communication skills and an owner mentality, with strong learning agility, a bias for action, and a low-ego approach to leadership and collaboration.

EXPECTED SALARY RANGES

For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected total cash compensation (base salary + variable pay, if applicable) range for the role is currently $153,000.00 - $198,000.00.
For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $137,700.00 - $178,200.00.
For candidates living in all other US locations, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $130,100.00 - $168,300.00.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy https://www.thumbtack.com/job-applicant-privacy-policy.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes. https://careers.thumbtack.com/recruiting-scams

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