Jobs in the United States

25+ jobs

Save this search

Added just now
TI
Senior Software Engineering Manager, Platform
Tulip Interfaces
Somerville, MA · MA
- $160,000 to $220,000 USD / year
…factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this…
Added just now
Manager, Americas Customer Success, Workspace
Check Point Software Technologies
Remote, United States
As a Workspace Sales Specialist Manager, you will lead a team responsible for growing the Workspace Security business across an assigned region. You will own the development and execution…
Added just now
S
Service Desk Supervisor
Stellix
Foxborough, MA
- $38 to $42 USD / hour
Support the IT Manager in ongoing projects and initiatives. (appx 50%)
Added 2 mins ago
C
Manager, Platform Services
CreatorIQ
Chicago, IL
- $121,000 to $145,000 USD / year
CreatorIQ is looking for a Manager, Platform Services to lead and grow this team. You'll manage a team of Platform Operations specialists across the U.S. and Europe, serve as the senior…
Added 3 mins ago
Senior Manager, Strategic Bank Capital
Crux
Remote, United States
We're hiring a Senior Manager, Strategic Bank Capital - a commercial team member who will help build and manage Crux's relationships with bank capital providers, supporting coverage,…
Added 4 mins ago
ServiceDesk Manager
Suffolk
Boston, MA
The ServiceDesk Manager is responsible for leading Suffolk Construction's IT ServiceDesk organization, ensuring the delivery of exceptional end-user support, operational excellence, and…
Added 4 mins ago
Senior Manager, HR Experiences & Programs
MCK McKesson Corporation
TX · OH
The Senior Manager, HR Experiences & Programs plays a critical role in translating HR strategy into meaningful employee and leader experiences. This role serves as an experience designer…
Added 4 mins ago
Lead Analyst, Business Resiliency
Ensemble RCM LLC
Remote, United States
Approximately 60% of the role supports Business Resiliency including continuity planning, business impact analyses, tabletop exercises, after-action reviews, crisis preparedness, recovery…
Added 5 mins ago
Staff Technology Program Manager
CDK Global, LLC
Austin, TX
We are seeking a strategic and highly technical Staff Technical Program Manager to lead complex, enterprise-wide initiatives that accelerate CDK's modernization efforts and Agentic AI…
Added 5 mins ago
Lead Designer
athenahealth, Inc.
Austin, TX
…contributor role based in Austin, TX. This role reports to a Senior Manager or Director, Experience…
Added 5 mins ago
Lead Designer
athenahealth, Inc.
Austin, TX
…complex healthcare workflows. This role reports to a Senior Manager or Director, Experience…
Added 6 mins ago
IT Manager
Foxconn-PCE Technology
Santa Clara, CA
The primary responsibility for the IT Manager is to serve as the single point of accountability for all site technology services, driving operational excellence, cybersecurity,…
Added 9 mins ago
8S
AEO/GEO Specialist
829 Studios
Remote, United States
- $60,000 to $70,000 USD / year
…of search knowledge, explaining how AI search affects their business and setting realistic expectations about what can be influenced and how…
Added 9 mins ago
Senior Program Director
VML
Detroit, MI
The Business Lead will own the overall business agenda and client growth strategy. This role will own the delivery architecture: how the program runs, how work gets organized, how teams…
Added 11 mins ago
Senior Solution Architect
Blitzy
Cambridge, MA
Blitzy is a Cambridge, MA based AI software development platform on a mission to revolutionize the software development life cycle by autonomously building custom software to unlock the…
Added 11 mins ago
Sales Operations Manager
AlertMedia
Austin, TX
AlertMedia is looking for a Sales Operations Manager to create scalable, technology-driven processes that ensure best practices across opportunity management, pipeline visibility, and data…
Added 12 mins ago
Graduate – Digital - Products & Projects - Houston
BP Corporation N.A., Inc.
Remote, United States
As a graduate, you will follow a structured development path to build technical skills, knowledge and experience in a global business setting. Gain capability through challenging…
Added 12 mins ago
Transmission Line Project Manager
HDR
Glen Allen, VA
Work with Business/Accounting Manager or Project Controller and Department Manager for project reviews and with company management as needed
Added 13 mins ago
Market Physician Executive - Georgia
Monogram Health
Macon, GA · Augusta, GA · Athens, GA · Marietta, GA · Helen, GA · Columbus, GA · Rome, GA · South Fulton, GA · Albany, GA · Warner Robins, GA · Hinesville, GA
…clinical leader within Monogram Health who contributes to the development and oversight of clinical strategies, policies, programs, processes, protocols, guidelines, and operations that…
Added 13 mins ago
Market Physician Executive (MPE) - Float
Monogram Health
Remote, United States
…clinical leader within Monogram Health who contributes to the development and oversight of clinical strategies, policies, programs, processes, protocols, guidelines, and operations that…
Added 14 mins ago
Product Manager
Vestwell
NY · Austin, TX · King of Prussia, PA · Scottsdale, AZ
…job requires building a trusted relationship with operations, development, QA, and Vestwell’s business stakeholders to deliver new product features that critically impact the growth of our…
Added 15 mins ago
Manager Software Engineering
Progress Residential
Tempe, AZ
This role is responsible for leading technical design, development, delivery, and operation of applications while managing respective agile work-streams closely. The applications supported…
Added 16 mins ago
Sr. Partner Business Manager
Zscaler
Remote, United States
…Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of…
Added 16 mins ago
TC
SourceBlue Business Center Procore Manager
Turner Construction
Denver, CO
- $40,123 USD / year
Position Description:The SourceBlue Business Center Procore Manager is responsible for operational execution, compliance, training, and continuous improvement of Turner's Procore platform…
Added 16 mins ago
IT Quality Assurance Manager
GD Information Technology, Inc.
United States
…risks and results, and ensure testing supports VA mission and business objectives, including accessibility (508/WCAG 2.1 AA), performance at production-representative scale, and…

Thumbtack

Manager, Operational Foundations

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES.

Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

ABOUT THE COMMERCIAL STRATEGY TEAM

The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies. The Partner Operations sub-team is the engine behind Thumbtack's partnerships business. We build the scalable systems, processes, and infrastructure that turn partner opportunities into operational reality. Beyond running the day-to-day, we lead high-priority strategic initiatives and early-stage pilots that don't fit neatly into existing lanes, coordinate cross-functionally to align workflows and ownership for new capabilities, and drive the transition from pilot to scalable operations. When we do our job well, partners grow, capabilities expand, and revenue grows.

ABOUT THE ROLE

As the Manager, Operational Foundations, you will lead the team responsible for the systems, processes, and support capabilities that make partnerships easier to launch and scale. Reporting to the Senior Manager of Partnership Operations, you’ll manage a globally distributed team of three to four people across the U.S. and the Philippines and own core functions spanning partner onboarding, integrations, partner finance, reporting, and internal tooling.

You will own the developer and partner onboarding experience from application through launch, establishing clear acceptance criteria, service levels, approval workflows, and performance measures. You will work closely with Product and Engineering to remove integration blockers, improve our APIs and partner-facing capabilities, and turn recurring support issues into scalable solutions and product insights.

You will also set the internal tooling and automation strategy for Business Development, improving how teams use platforms such as Salesforce and Salesloft while identifying opportunities to apply new tools and AI to existing workflows. This is a high-impact player-coach role for a systems-minded operator who can improve today’s execution while building the durable operating foundation required for future growth.

WHAT YOU’LL DO

Own developer and partner onboarding: Lead the end-to-end intake process from application through launch, defining acceptance criteria, review SLAs, approval workflows, ownership, and handoffs.
Improve onboarding performance: Track application-to-launch time, conversion, drop-off points, and time in stage; identify bottlenecks and drive improvements that reduce time to integration.
Lead integration support: Oversee the team that resolves partner integration issues and establish a clear, prioritized escalation path with Product and Engineering for API issues, bugs, and feature gaps.
Scale the support experience: Build a knowledge base and self-serve troubleshooting resources that improve the partner experience, deflect repeat tickets, and allow support to scale efficiently.
Turn operational insights into product improvements: Report on ticket volume, resolution time, satisfaction, and recurring issue themes; quantify systemic problems and translate them into clear roadmap input for Product and Engineering.
Own Business Development tooling and automation: Set the strategy for Salesforce, Salesloft, ticketing systems, dashboards, API monitoring, and AI-enabled workflows that improve visibility and scale the organization without linear headcount growth.
Lead core Partner Operations functions: Manage and develop a globally distributed team responsible for partner finance, reporting, onboarding, integration support, and Business Development workflow enablement, with clear priorities and accountability for SLA targets.

IN ORDER TO BE SUCCESSFUL, YOU MUST BRING

5+ years of experience in partnership operations, developer operations, technical program management, business operations, revenue operations, or a related field.
2+ years of people-management experience, with a demonstrated ability to set direction, develop talent, and lead a team of operators.
Experience designing and improving onboarding, implementation, or support processes, including clear workflows, service levels, ownership, and performance measures.
Technical fluency with APIs, integrations, data flows, and business systems, with the ability to partner effectively with Product and Engineering.
Experience developing tooling and automation strategies across platforms such as Salesforce, Salesloft, ticketing systems, reporting tools, or AI-enabled workflows.
Strong analytical and program-management skills, with the ability to diagnose root causes, prioritize competing needs, and drive complex initiatives from concept through execution.
Clear, influential communication skills and an owner mentality, with strong learning agility, a bias for action, and a low-ego approach to leadership and collaboration.

EXPECTED SALARY RANGES

For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected total cash compensation (base salary + variable pay, if applicable) range for the role is currently $153,000.00 - $198,000.00.
For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $137,700.00 - $178,200.00.
For candidates living in all other US locations, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $130,100.00 - $168,300.00.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy https://www.thumbtack.com/job-applicant-privacy-policy.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes. https://careers.thumbtack.com/recruiting-scams

Apply About employer

Report this job