Sr Salesforce Developer

About the Position

At Thryv, we’re a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us.

This role is responsible for coding and developing components, customizations, or other solutions within the Salesforce instance. As part of the development team, this role focuses on changes and improvements to Salesforce functionality in support of business needs. The Sr. Salesforce Developer will be working with the core team supporting Salesforce Sales, CPQ, and Service Cloud applications in a production environment.

Responsibilities

• Reviews epics and user-stories, clarifies requirements, and estimates user stories. Translates business requirements into technical user stories and solutions.
• Develops and administers code, modules, packages, and interfaces to deliver on business requirements.
• Supports in the improvement of software delivery using DevOps and other Agile methods.
• Effectively debugs and resolves technical issues and/or defects. Performs independent code reviews and certifies code developed by self and other junior team members.
• Salesforce Integrations using REST & SOAP APIs and develop custom functionalities using Asynchronous Apex, and Flows
• Designs and builds reusable lightning components using Aura and LWC.
• Develops, configures, and manages Salesforce Sales Cloud & Salesforce CPQ.
• Acts as subject matter expert and may guide the day-to-day work of the team through mentorship and coaching.

Who We’re Looking For

• Bachelor's degree (or international equivalent), required
• 5+ years of related experience, required.
• Including project development experience in Salesforce Sales Cloud, Salesforce Integration (using REST & SOAP APIs) including customization and configuration; development experience in Lightning Design System (LDS) and lightning components development including custom lightning components on lightning framework and custom functionalities using Asynchronous Apex, flows, and approval processes; middleware integration experience using integration techniques; experience with Salesforce governor limits, sharing rules and security model, required.
• 9+ years of related experience, preferred.
• Experience working with Sales Cloud development & customizations, preferred.
• Industry knowledge with the understanding of Service Cloud customization and configuration best practices and product development life cycles as well as the limitations and considerations of leveraging various solutions within Salesforce Platforms and the Salesforce deployment process.
• Technical knowledge with the ability to utilize tools DevOps tools (Metadata API, GIT, VS Code, Jenkins, JIRA, etc.); deployment tools (SFDX, Jenkins, Force.com IDE, etc.); and configuration and customizations tools (Apex, Visualforce, Triggers, Scheduled, and Batch classes etc.).
• Strong knowledge of development frameworks such as the Lightning Components Development and Lightning Design System with the ability to develop custom lightning components using as well as the ability to design and build reusable lightning components.
• Develop Salesforce functionality using out-of-the-box configuration and added customization.
• Highly skilled in Salesforce Flows, Process Builder, Approval Process, Assignment Rules, and Workflow as well as Salesforce case management, including email-to-case functionality.
• Knowledge of Salesforce governor limits, sharing rules, and security model.
• Ability to travel less than 5% of the time.
• Must be 18 years of age or older.
• Must successfully complete pre-employment screening process, as required.
• Must successfully complete any required training or orientation courses, as needed.

What We Offer

Life requires balance, so we provide benefits around health and wellness, continued education, and work/life balance to help you live your best life when you’re working…and when you’re not.

• Work from anywhere – Thryv is a Remote First company!
• Competitive medical, dental, and vision plans, plus a wellness program with added incentives
• 401(k) savings plan with company match and employee stock purchase plan
• Continuing education benefits with tuition assistance programs
• One week of paid time off at the end of the year, in addition to our standard paid time off policy.

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind - helping small businesses compete, win, and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.

We support businesses across the U.S. and our team members are located across the country, and internationally. We operate as a work from anywhere company and believe this allows us to be more productive.

Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Thryv Core Values:

• Client Devoted – Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine.
• Under Promise, Over Deliver – Deliver expectations and exceed them, have accountability, listen, and understand the ask.
• Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place.
• Invest in our People – Hire people that are aligned with Thryv’s core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career.
• DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done).
• Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity.
• Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act. This includes doing the right thing, even when no one is looking. Think five years out or think for the long play.

Find out more at corporate.thryv.com/careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization.

We strive to ensure our work environment reflects diversity, fairness, and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Pay Transparency

The base salary for this position is $105k to $140k USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

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