Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 1 min ago
Restaurant Assistant General Manager - Skipjack Oyster
White Lodging
Austin, TX
We are seeking an experienced Restaurant Assistant General Manager to lead the ongoing operations of Skipjack Oyster. If you are a senior restaurant manager with a passion for…
Added 6 mins ago
FINANCIAL MANAGER I - 43005123
State of Florida
TALLAHASSEE, FL
Working Title: FINANCIAL MANAGER I - 43005123
Added 7 mins ago
UO
UME Curriculum Coordinator - DOCS & Traverse
University of Colorado Denver
Aurora, CO
- $48,989 to $65,645 USD / year
…guidance from senior staff rather than requiring independent program ownership. The position also offers opportunities to identify and recommend incremental process improvements while…
Added 7 mins ago
UO
Executive Assistant and Office Coordinator
University of Colorado Denver
Boulder, CO
- $60,000 to $70,000 USD / year
…Offices of Admissions and Precollege primarily in the areas of procurement, event support, office management and facilities support, IT equipment support, and miscellaneous administrative…
Added 7 mins ago
UO
HOPE Program and Engagement Professional
University of Colorado Denver
Aurora, CO
- $48,989 to $65,645 USD / year
Hybrid - this role is eligible for a hybrid schedule of 2 days per week on campus and as needed for in-person meetings
Added 15 mins ago
NA
Vehicle Supply Technician - Ambulance Fleet
Northwest Ambulance
Fife, WA
- $22 USD / hour
…organization running behind the scenes - from managing uniform procurement and inventory to keeping our ambulance fleet clean, stocked, and mission-ready. If you take pride in organization,…
Added 15 mins ago
Clinical Education & Quality Manager
Northwest Ambulance
Everett, WA
As Clinical Education & Quality Manager, you own what our clinicians are taught, whether they can demonstrate competence, and whether the care actually delivered in the field meets protocol…
Added 39 mins ago
RecycleWorks Operations Manager
City & Borough of Juneau
Juneau, AK
We are looking for an energetic, self-motivated, person with education and/or experience in waste management, procurement, and community outreach and education. The RecycleWorks manager…
Added 43 mins ago
SP
Project Manager – Systems Safety & Science Lab Readiness
Simplexity Product Development
North Reading, MA
- $65 to $125 USD / hour
We are seeking a proactive, technically fluent Project Manager to own coordination and execution across two complementary workstreams:
Added 45 mins ago
Senior Mid-Market Account Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Mid-Market Account Manager based in United States .
Added 50 mins ago
Senior Fund Manager
The Regents of the University of California on behalf of their Los Angeles Campus
Los Angeles, CA
Under the direction of the Director of Finance, serve as a Senior Fund Manager. Primary responsibilities as the Senior Fund Manager include advanced financial analysis, compliance…
Added 52 mins ago
Quality Assurance Specialist
Amentum
Waimea, HI
Must possess the following PC skills: Microsoft Office (Word, Excel, Access)
Added 57 mins ago
New College Grad: Category Supplier Manager, Global Tool Install
Micron Technology, Inc.
Boise, ID
As a Category Supplier Manager for the Tool Install category, you will be responsible for validating strategies with Global and Regional Category Managers/s and the respective internal…
Added 1 hour ago
AF
340B Pharmacy Program Manager
Allies for Health and Wellbeing
Pittsburgh, PA
- $75,000 to $90,000 USD / year
The Allies 340B Pharmacy Program Manager is responsible for managing the agency’s registration and participation in the 340B Program for all our grantee types, which are STD clinic, Ryan…
Added 1 hour ago
MGR, GENERAL of Food Service - Federal Reserve - Philadelphia PA
Compass Group
Philadelphia, PA
Excellent leadership and organizational skills, and must possess attention to detail
Added 1 hour ago
SI
Delivery Executive / Project Principal Consultant
SAP IT Business Systeme
Atlanta, GA
- $200,500 to $340,900 USD / year
…engages credibly with executive stakeholders. You operate at the program level, partnering with a Project Manager who owns the execution…
Added 1 hour ago
Brand Manager
Reyes Beverage Group
Orlando, FL
The Marketing Brand Manager will strengthen supplier relations through development, communication, and monitoring of their business plans
Added 1 hour ago
Brand Manager
Reyes Beverage Group
Waipahu, HI
Competitive pay with incentive opportunities and monthly car and mileage reinbursement program
Added 1 hour ago
Supply Chain/Principal Supply Chain Subcontract Specialist
CORP-Corporate Office
United States
Must have Bachelor’s Degree with 2 years of experience, a Master’s Degree OR at least 6 years of experience may be considered in lieu of a degree
Added 1 hour ago
Principal/ Sr Principal Supply Chain Subcontract Specialist
CORP-Corporate Office
United States
Must have Bachelor’s Degree with 5 years of experience OR a Master's Degree with 3 years of experience or in lieu of degree with 9 years of experience
Added 1 hour ago
Staff Supply Chain Subcontract Specialist
CORP-Corporate Office
United States
Must have Bachelors with 12 years of experience; Masters with 10 years; PhD with 8 Year, or in-lieu of degree with 16 years of experience
Added 2 hours ago
FL
Principal Product Manager, Data
Figure Lending
San Francisco, CA · Pittsburgh, PA
- $154,000 to $231,000 USD / year
We’re looking for a Principal Product Manager, Data to join our growing team! As Principal Product Manager, Data, you’ll partner with Data leadership to drive ML, GenAI, and data products…
Added 2 hours ago
IE
Master Electrician
INTERMOUNTAIN ELECTRONICS INC
Commerce City, CO
- $48 to $56 USD / hour
Reporting directly to the Engineering Manager we are currently seeking a Master Electrician for our Day Shift to be based at our facility
Added 2 hours ago
AC
Recruiter I
Aston Carter
Arlington, VA
- $36 USD / hour
Comfort working under immediate supervision and reporting to a supervisor or manager.
Added 2 hours ago
Contract Specialist II - Sourcing/Procurement
AmerisourceBergen Services Corporation
Remote, United States
The Contract Specialist II - Sourcing/Procurement is responsible for reviewing agreements, handling the administration and customer contact activities associated with contract execution,…

Thruway Fasteners

Customer Service and Support Associate

Duluth, GA, United States

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Posting language: English

Original job description

Thruway Fasteners, Inc. is one of the leading distributors of industrial products, supplying hundreds of original equipment manufacturers in 40 states and 28 countries. We help customers increase efficiency, drive growth, and rapidly respond to unique business challenges and opportunities. Thruway utilizes custom technology applications and vast industry specific knowledge to develop unique and flexible product management solutions. Headquartered in North Tonawanda, NY, Thruway has six branch locations across New York, Pennsylvania and Georgia. POSITION SUMMARY: The Customer Service and Support Associate receives, verifies and validates request for quotations from an assigned book of sales accounts. Participates in sourcing product through vendors, prepares pricing and lead-time and submittal of formal quotation.

This individual is a generalist that can perform all the duties of managing their assigned customers quoting, application questions, follow up, expediting, sales orders and sales returns
This position is cross functional and can back up other Customer Service and Support Associates
Possess the ability to handle all customer needs including problem solving, time management skills, and processing orders
Must be able to read customers, stay calm, handle surprises, know when to elevate a challenge to a supervisor and work under pressure

ESSENTIAL FUNCTIONS:

Cultivate and maintain strong relationships with customers
Perform “contract review”
Working ability to read prints and specifications
Follows all pricing strategy set forth by GM. Identifies to GM or Ops. Manager lines/documents where Thruway is uncompetitive or underpriced to strategy or customer contract pricing.
Understand and communicate customers’ needs and requirements to internal departments (Quality, Sales, Sourcing, Warehouse, Procurement, Management, etc.)
Use product knowledge to get customer the right product for their application at the best price
Solving customer needs and problems quickly and efficiently (building rapport and becoming a trusted advisor)
Prepare quotes for customers (using professional and proper documentation)
Process sales orders via Thruway ERP systems (SalesPad, NetSuite and/or Intranet)
Manage delivery dates through Thruway ERP systems and customer web portals.
Identify and qualify sales opportunities.
Quote repeat-buy product with primary and secondary vendors through phone calls, email or web portals. Use Thruway PO quote system on Intranet
Negotiate with customers as required.
Follow up on quotes and try to find out why Thruway may have missed an opportunity.
Maintain and follow customer Project Quality Plans (PQP’s)
Process sales order returns using correct reason codes
Review customer usage vs. inventory on-hand and on-order to ensure Promise dates are met.
Take all opportunities for the clean input and management of company data

REQUIRED COMMUNICATION SKILLS: This Individual must possess a positive attitude and excellent communication skills that will allow for constant interaction with a cross section of Thruway staff and functions from various departments. Employees must possess:

Excellent listening skills
Excellent reading comprehension skills
Attention to detail and accuracy
Be a good team player that is willing to help others as needed

KNOWLEDGE, SKILLS & ABILITIES:

Self-starter with outgoing personality, positive attitude, and great interpersonal skills.
Clear understanding of the operations of ERP systems, SalesPad and the Intranet
Effectively use Microsoft Office suite: Word and Excel
Ability to work thru conflict constructively
Time management and multitasking
Develop understanding of customers Portal systems
Meticulous attention to detail.
Maintains professional demeanor and appearance at all times
Knowledge of manufacturing environments and Electro/Mechanical hardware
Read, understand and follow all required Work Instruction, Procedures and the Quality Manual related to job functions

WORK ENVIRONMENT

Job Type: Full-time; onsite, in-person
Schedule: Monday-Friday, 7:30 am-4:30 pm
Location: Duluth, GA
Occasional travel to other branches, suppliers and training
Multi-tasking fast paced environment
Sitting 80% of time, standing and movement 20% of time

Thruway Fasteners, Inc. offers a competitive and comprehensive benefit program with an employer contribution for eligible employees:

Medical plan options including a Co-Pay plan and High-Deductible Healthcare plans
Dental (including orthodontic coverage for dependents up to age 19)
Vision plan with either Davis or VSP networks
Company paid Basic Life, AD&D and State Disability
Health Savings Account (HSA)
Voluntary life insurance
Voluntary short-term and long-term disability
Voluntary critical illness, accident insurance, theft & legal services, hospital indemnity
Employee Assistance Program
Paid Time Off
Paid Holidays
401k retirement plan with employer match
Employee Referral Program

Thruway Fasteners, Inc. is an Equal Opportunity Employer committed to engaging a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. The chosen candidate must successfully pass pre-employment background check and drug screen.

Apply on workforcenow.adp.com About employer

More about this job

Skills

Customer service
Sales
Problem solving
Time management
Cope with pressure
Pricing strategies
Procurement
Product knowledge
Documentation
ERP
Oracle NetSuite
Communication skills
Attention to detail
Interpersonal skills
Use microsoft office
Microsoft Word
Microsoft Excel
Multitasking

Report this job

Work requirements

Jobs in the United States