Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
J
Quality Technician
United States
- $20.5 to $27 USD / hour
Must have a basic understand if ISO standards
Added just now
CP
Supplier Quality Engineer II
Colder Products Company
Roseville, MN
- $85,000 to $95,000 USD / year
Certified Quality Engineer through ASQ (CQE, CRE, etc.) is ideal
Added just now
Manufacturing Process Engineer
Colder Products Company
Arden Hills, MN
Added just now
ASQ Quality Manager
Ace Electric
VALDOSTA, GA
Added 1 min ago
Systems Engineer
Bechtel Corporation
Oak Ridge, TN
This position is for a Systems Engineer (SE) to coordinate the delivery of the systems engineering products, focusing on scope alignment, schedule, customer integration, change control, and…
Added 1 min ago
Engineering Manager
Bechtel Corporation
United States
Professional Engineering License or Chartered Engineer Degree and/or professional qualification in a relevant engineering plus membership of an appropriate professional body
Added 1 min ago
Project Field Engineer
Bechtel Corporation
United States
As the Project Field Engineer, you coordinate all activities related to the operation of your assigned operating section.
Added 1 min ago
Operations Manager - Tanking
Marquette Transportation Company, LLC
La Porte, TX
Added 1 min ago
PS
Quality Assurance Engineer
Performance Software
Phoenix, AZ
- $75 to $110 USD / hour
Added 1 min ago
Product Engineer
International Automotive Components
Southfield
Added 1 min ago
Senior Identity System Engineer
Sanford
Sioux Falls, SD · Marshfield, WI · Bemidji, MN · Bismarck, ND · Fargo, ND
8 Hours - Day Shifts (United States of America)
Added 1 min ago
Quality Engineer III - Aerospace
Amphenol CIT
Franklin, WI
Under the general direction of the Quality and Compliance Manager, the Quality Engineer III is responsible for utilizing an advanced set of theory combined with practical application to…
Added 1 min ago
Engineer II, Transportation
RK&K
Atlanta, GA
At RK&K, we are hiring a Transportation Engineer II to join our team in Atlanta, GA. As a Transportation Engineer II on our highway design team, you will support the design and analysis of…
Added 2 mins ago
JM
Field Service Engineer
JBT MAREL CORPORATION
Remote, United States
- $40 to $44 USD / hour
Added 2 mins ago
Senior Construction Manager
WSP
Baton Rouge, LA · New Orleans, LA
Professional Engineer (PE) / Licensed Civil Engineer
Added 2 mins ago
RC
Cloud Software Engineer (Full-Stack and AI) - Junior Level
Redhorse Corporation
Gainesville, VA
- $90,000 to $110,000 USD / year
Redhorse Corporation's Cyber Analytics team is seeking a motivated Junior Cloud Software Engineer to contribute to the development, deployment, and enhancement of enterprise-scale,…
Added 2 mins ago
Research Environmental Engineer
RTI International
Durham, NC · UNAVAILABLE
We are seeking a Research Environmental Engineer to join our Forecasting and River Operations team. This team develops operational river forecasting systems, hydrologic and reservoir…
Added 2 mins ago
Research Engineer - Coating
Celgard, LLC
Concord, NC
We are seeking a Research Engineer - Coating - to be a part of the coating team based in Concord, NC. This position directly reports to the Coating Technologies Leader. This position does…
Added 2 mins ago
Software Engineer III, Infrastructure, Google Cloud Platforms
Google
Cambridge, MA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 2 mins ago
UA
Plant Utilities Engineer 1 (NY HELPS) (Power Plant)
University at Albany
Albany, NY
- $59,049 to $71,719 USD / year
Must have been an enlisted machinery technician (MK) with the U.S · Must have been an enlisted power generation equipment repairer with the U.S
Added 2 mins ago
Electrical Construction Project Engineer
Everus
The Dalles, OR
Must have the ability to manage multiple priorities, adapt quickly, make decisions, and contribute as needed
Added 2 mins ago
Quality Engineer
Gleason
Loves Park, IL · Rockford, IL
The Quality Engineer III serves as a senior technical resource responsible for strengthening the manufacturing Quality Management System and leading quality engineering activities across…
Added 3 mins ago
Senior IT Systems Engineer
JT4, LLC
Las Vegas, NV
The Senior IT Systems Engineer (Hybrid Cloud & Infrastructure) will lead the architectural integration, modernization, and technical sustainment of our secure software development networks…
Added 3 mins ago
Platform/Kubernetes Engineer
JT4, LLC
Las Vegas, NV
The Platform and Kubernetes Engineer will manage, architect, and modernize our container orchestration platforms across on-premises, air-gapped, and secure cloud environments. In this role,…
Added 3 mins ago
DevSecOps Engineer
JT4, LLC
Las Vegas, NV
A DevSecOps Engineer will manage, design, automate, and secure continuous integration and continuous delivery (CI/CD) pipelines from the group up across on-premises, air-gapped, and secure…

Thrive

Systems Engineer

Remote, United States

$62,000 USD / year

Apply on jobs.workable.com About employer

Applications open in a new tab.

Job details

Pay: $62,000 USD / year
Experience: 2–3 years of IT support experience in a help desk or service desk environment;
Posting language: English
Posted: Nov 12, 2026

Original job description

About us:

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview:

This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and updating support tickets and coordinating communication with engineers when assistance is available. Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-technical audiences. Thrive seeks individuals with strong technical aptitude, excellent verbal and written communication skills, and a desire to learn and grow across all aspects of IT while delivering world-class support.

Responsibilities:

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting all actions in Thrive’s tools.
Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
Ask clarifying questions to fully understand client concerns and escalate issues to engineers when required due to time, complexity, or skill level.
Manage the daily prioritization, coding, and routing of service incidents and requests.
Follow Thrive's established best practices for task management
Set and manage client expectations throughout the troubleshooting process, maintaining a focus on both prompt resolution and world-class customer service.
Develop a strong understanding of Thrive products and their integration into client environments to ensure efficient and effective issue resolution.
Work with and document diverse client computing environments, including unfamiliar workstation, server, and network configurations, to determine the fastest path to resolution.
2–3 years of IT support experience in a help desk or service desk environment; MSP experience preferred.
Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms.
Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive), and common line-of-business applications, including Office and Outlook configuration.
Working knowledge of Active Directory/Entra, mobile device configuration and troubleshooting, workstation hardware, printers, and peripherals.
Basic networking knowledge, including TCP/IP, DNS, and DHCP.
Strong customer service focus with the ability to clearly communicate technical concepts to non-technical users.
Excellent written and verbal communication, documentation, and time-management skills.
Ability to work independently and collaboratively in a team environment.
Availability to work after hours or participate in on-call rotations as required.

Optional Qualifications:

Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications:

CompTIA A+
CompTIA Network+
Microsoft 365 Fundamentals (MS-900)
ITIL Foundation (v4).

Apply on jobs.workable.com About employer

Report this job

Work requirements

Jobs in the United States