Jobs in the United States

25+ jobs

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Added 1 min ago
Field Service Technician
Group CBS
Sacremento, CA
Assist in the sales process acting as the technical expert in electrical testing and maintenance of electrical equipment
Added 2 mins ago
Trolley Infrastructure Manager
Mid-South Transportation Management, Inc.
Memphis, TN
Added 4 mins ago
TS
Software Engineer II
TGW Systems Inc
Grand Rapids, MI
- $90,000 to $115,000 USD / year
The Software Engineer II is a mid-level engineer who works with a team of Software Engineers to design, develop, test, commission, and provide ongoing support of TGW software solutions.
Added 4 mins ago
Manufacturing Engineer (Starlink Development)
SpaceX
Bastrop, TX
As a Manufacturing Engineer on the Development Operations team, you will own how Starlink hardware gets built. You will lead the factory projects that put new tooling and automation on the…
Added 5 mins ago
DT
Account specialist customer service operations
Donato Technologies Inc
Grapevine, TX
- $60,000 to $65,000 USD / year
Act as a liaison between customers and depot, engineer, receiving, QC and shipping to resolve status escalation and expedited repairing.
Added 5 mins ago
C
Senior Security Engineer, Infrastructure Security
ClickUp
Remote, United States
- $160,000 to $210,000 USD / year
…AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible.…
Added 5 mins ago
C
Senior AI Developer
ClickUp
Remote, United States
- $200,000 to $250,000 USD / year
…AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible.…
Added 5 mins ago
Transportation Engineer-Resident Engineer
Arizona Department of Administration
AZ
Added 6 mins ago
Specialist, Electrical Engineer (Carlsbad, CA)
L3Harris Technologies
Carlsbad, CA
L3Harris is seeking an Electrical Engineer with knowledge of Analog, Digital, or RF engineering. Participate in complex projects or processes with general oversight. Communicates within and…
Added 6 mins ago
Technical Training Administrator
Prime Data Centers
Remote, United States
…the records, and the reporting that proves every technician, engineer, and shift lead is current on required training. You will be the operational backbone of the Technical Training team,…
Added 9 mins ago
Systems Engineer
Thrive
SC
Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Added 11 mins ago
Applied Super Intelligence Engineer, Physical Systems
LLNL
Livermore, CA
We are seeking an Applied Super Intelligence (SI) Engineer, Physical Systems, to help build software that enables SI agents and multimodal models to interact with real-world equipment…
Added 11 mins ago
AC
Electrical Engineer AI Trainer (Remote)
Aston Carter
Washington, DC
- $45,000 to $60,000 USD / year
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps…
Added 11 mins ago
AC
Electrical Engineer AI Trainer (Remote)
Aston Carter
Albany, NY
- $45,000 to $60,000 USD / year
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps…
Added 14 mins ago
Presales Application Engineer
Arup
Los Angeles, CA
We are seeking a Presale Application Engineer to support and grow our Oasys software business in the Americas. Applying industry knowledge and software expertise, you will offer technical…
Added 14 mins ago
Geotechnical Engineer
Arup
New York, NY
We are looking for a Geotechnical Engineer to join our Americas East Infrastructure team, with a strong emphasis on technical geotechnical design, analysis, interpretation and delivery. The…
Added 14 mins ago
Enterprise Sales Engineer - Public Sector - West
Samsara
Remote, United States
Additionally, an Enterprise Core Sales Engineer is accountable for carving out time to source and deliver product information, conduct testing of alpha products/features, manage projects,…
Added 15 mins ago
Project Engineer
Actalent
Poway, CA
Position SummaryThe Project Engineer supports the planning and execution of engineering projects from concept through completion. This role works closely with senior engineers, project…
Added 16 mins ago
O
Robotics Test Engineer
OpenAI
San Francisco, CA
- $225,000 to $318,000 USD / year
As a Test Engineer on the Robotics team, you will help shape the next generation of embodied AI. You’ll design and run rigorous, exploratory and requirements-driven tests - building custom…
Added 16 mins ago
Engineer III - Transmission Planning
Qualus
Remote, United States
Power your future with Qualus in our Transmission Planning Department as a fully remote Engineer III. Due to continued growth, we are seeking seasoned Transmission Planning Engineers.
Added 16 mins ago
AC
Maintenance Technician - Ice Cream
Albertsons Companies
BELLEVUE, WA · Bellevue, WA
- $37.8 to $48 USD / hour
The Ice Cream Plant, located in Bellevue, Washington has an opening for a Maintenance Engineer.
Added 18 mins ago
DO
MREA - Lab and Field Specialist
Department of Transportation
CA
- $7,492 to $9,379 USD / month
Under the general direction of the Senior Transportation Engineer, Supervisor, the Materials and Research Engineering Associate (Specialist) (MREA) performs a wide variety of engineering…
Added 20 mins ago
Associate Software Engineer
Keyfactor, Inc.
Remote, United States
The Associate Software Engineer designs, implements, and maintains software code bases. This entry level role involves writing code, debugging, and learning fundamental software engineering…
Added 22 mins ago
Embedded Hardware Design Engineer
Emerson
Round Rock, TX
If you are an Embedded Hardware Design Engineer professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Austin, Texas. As part of Emerson…
Added 23 mins ago
AL
Fire Captain (Volunteer/Stipend)
Arrowbear Lake Fire Department
Arrowbear Lake, CA
- $150 to $3,500 USD / month
· Three years of service functioning in the positions of fire apparatus engineer.

Thrive

Systems Engineer

SC, United States

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Job details

Experience: 2–3 years of IT support experience in a help desk or service desk environment;
Posting language: English
Posted: Nov 6, 2026

Original job description

About us:

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview:

This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and updating support tickets and coordinating communication with engineers when assistance is available. Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-technical audiences. Thrive seeks individuals with strong technical aptitude, excellent verbal and written communication skills, and a desire to learn and grow across all aspects of IT while delivering world-class support.

Responsibilities:

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting all actions in Thrive’s tools.
Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
Ask clarifying questions to fully understand client concerns and escalate issues to engineers when required due to time, complexity, or skill level.
Manage the daily prioritization, coding, and routing of service incidents and requests.
Follow Thrive's established best practices for task management
Set and manage client expectations throughout the troubleshooting process, maintaining a focus on both prompt resolution and world-class customer service.
Develop a strong understanding of Thrive products and their integration into client environments to ensure efficient and effective issue resolution.
Work with and document diverse client computing environments, including unfamiliar workstation, server, and network configurations, to determine the fastest path to resolution.

Requirements

2–3 years of IT support experience in a help desk or service desk environment; MSP experience preferred.
Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms.
Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive), and common line-of-business applications, including Office and Outlook configuration.
Working knowledge of Active Directory/Entra, mobile device configuration and troubleshooting, workstation hardware, printers, and peripherals.
Basic networking knowledge, including TCP/IP, DNS, and DHCP.
Strong customer service focus with the ability to clearly communicate technical concepts to non-technical users.
Excellent written and verbal communication, documentation, and time-management skills.
Ability to work independently and collaboratively in a team environment.
Availability to work after hours or participate in on-call rotations as required.

Optional Qualifications:

Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications:

CompTIA A+
CompTIA Network+
Microsoft 365 Fundamentals (MS-900)
ITIL Foundation (v4).

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More about this job

Skills

Technical support
Communication skills
Communicate with customers
First response
Troubleshooting
Prioritization
Manage schedule of tasks
Customer service
ServiceNow
Microsoft Windows
Apple macOS
Microsoft 365
Microsoft Outlook
Microsoft Teams
Microsoft Office
Microsoft Active Directory
DNS
DHCP
Documentation
Time management
Work independently
A+
Network+
ITIL

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