Jobs in the United States

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Added 1 min ago
Gigabit Ethernet Data Multiplex System (GEDMS) Communications & Network Systems Engineer (Experienced or Lead)
The Boeing Company
Huntington Beach, CA
…Data Multiplex System (GEDMS) Communications & Network Systems Engineer to support System Network Architecting and Application Engineering activities in Huntington Beach,…
Added 1 min ago
Gigabit Ethernet Data Multiplex System (GEDMS) Adaptation Data Systems Engineer (Experienced or Lead)
The Boeing Company
Huntington Beach, CA · Pascagoula, MS · Bath, ME
…Ethernet Data Multiplex System (GEDMS) Adaptation Data Systems Engineer to support System Application Engineering activities from Huntington Beach, CA; Bath, ME; or Pascagoula,…
Added 5 mins ago
Gigabit Ethernet Data Multiplex System (GEDMS) Communications & Network Systems Engineer (Experienced or Lead)
The Boeing Company
Huntington Beach, CA
…Data Multiplex System (GEDMS) Communications & Network Systems Engineer to support System Network Architecting and Application Engineering activities in Huntington Beach,…
Added 5 mins ago
Gigabit Ethernet Data Multiplex System (GEDMS) Adaptation Data Systems Engineer (Experienced or Lead)
The Boeing Company
Huntington Beach, CA · Pascagoula, MS · Bath, ME
…Ethernet Data Multiplex System (GEDMS) Adaptation Data Systems Engineer to support System Application Engineering activities from Huntington Beach, CA; Bath, ME; or Pascagoula,…
Added 5 mins ago
UA
Lead Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Costa Mesa, CA
- $48.07 to $52.88 USD / hour
Join JLL as a Lead Operating Engineer and play a critical role in overseeing facility operations and engineering excellence. In this position, you'll supervise engineering department staff…
Added 5 mins ago
UA
Operations & Project Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Costa Mesa, CA
- $43.25 to $48 USD / hour
Join JLL as a Lead Project Operating Engineer and drive engineering excellence across major capital projects, facility renovations, and infrastructure expansions. In this specialized role,…
Added 5 mins ago
UA
Operations & Project Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Costa Mesa, CA
- $43.25 to $48 USD / hour
Join JLL as a Lead Project Operating Engineer and drive engineering excellence across major capital projects, facility renovations, and infrastructure expansions. In this specialized role,…
Added 5 mins ago
Chief Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Nashville, TN
What this job involves: The Chief Engineer leads the facility engineering team within JLL's State of Tennessee account, acting as the working supervisor responsible for the quality,…
Added 5 mins ago
BMS Engineer - Union
US AMR-Jones Lang LaSalle Americas, Inc.
Mountain View, CA
The Facilities BMS Engineer contributes a high level of functionality to both service and projects with responsibilities to over 100 buildings. Key responsibilities include utilizing…
Added 6 mins ago
Security Engineer
Mixpanel
San Francisco, CA
Mixpanel's Information Security & Risk Management (ISRM) team is hiring a Security Engineer to run the day-to-day work of our security operations: vulnerability management, detection and…
Added 8 mins ago
Staff Manufacturing Test Engineer
ZMC-US CMS ZOLL Manufacturing Corporation
Pittsburgh, PA
ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL…
Added 9 mins ago
A
Quality Manager
Actalent
Lawndale, CA
- $130,000 to $150,000 USD / year
Lead, maintain, and continually improve the companys quality management system (QMS) in compliance with FDA regulations, ISO standards, and other applicable regulatory requirements.
Added 9 mins ago
A
Project Manager
Actalent
Sidney, OH
- $100,000 to $120,000 USD / year
Job Title: Project ManagerJob DescriptionThis Project Manager role focuses on leading complex, engineer-to-order machinery and industrial equipment projects from customer order through…
Added 10 mins ago
Staff Design Evaluation Engineer
Analog Devices Inc.
NC
The Power Control team is seeking a highly experienced Staff Design Evaluation Engineer to support our Datacenter and Energy Business Unit at ADI's Research Triangle Park location in North…
Added 10 mins ago
H
Expert Product Engineer
HP
Corvallis, OR
- $116,150 to $182,400 USD / year
…adhesion, thermal and chemical manufacturing processes. A product engineer monitors these processes to ensure product requirements are met or exceeded. This individual will need be able to…
Added 15 mins ago
CE
Team Leader - Structural Inspection (51561)
Collins Engineers, Inc
Columbia, MD
- $100,000 to $150,000 USD / year
…Inspection Team Leader in Baltimore, Maryland. The Team Leader will lead inspection teams and assist in the successful completion of a variety of inspection projects with the Department of…
Added 17 mins ago
UG
Principal Cybersecurity Analyst (Attack Surface Mgt.) On Site MN
UnitedHealth Group
Columbia, MD
- $112,700 to $193,200 USD / year
As a Principal Cybersecurity Analyst on the Attack Surface Management (ASM) team within Optum Technology's Enterprise Information Security organization, you will provide senior technical…
Added 17 mins ago
Engineering Manager - ARB, Inc.
ARB, Inc
Irvine, CA · AZ · NV
…requirements. This position does not include direct personnel…
Added 18 mins ago
Quality Engineer
Victor Sierra Aviation
Baldwin City, KS
As Quality Engineer, you’ll help make sure every part that leaves McFarlane Aviation meets the standards our customers and regulators expect. You’ll work hands-on across production,…
Added 19 mins ago
Principal Platform Engineer - People Systems
Apple
Sunnyvale, CA
…Systems. Behind every revolutionary hardware launch, breakthrough service, and magical customer experience are the passionate people who make it all…
Added 19 mins ago
Lead Full Stack Engineer – Java, Microservices & APIs
Elavon, Inc.
Atlanta, GA
We are seeking an experienced Lead Software Engineer to provide hands-on technical leadership across the software development lifecycle. This role will lead solution design and development,…
Added 21 mins ago
Lead Software Engineer
JPMC page
Chicago, IL
As a Lead Software Engineer at JPMorganChase within the Consumer Community Banking Digital Technology department, you are an integral part of an agile team that works to enhance, build, and…
Added 22 mins ago
QA
Facilities Technician
Quality Agents
Gaithersburg, MD
- $34 to $42 USD / hour
…runs 24-7. The Technician works within a shift team under a Lead Facilities Technician, resolves alarms and routine issues independently, and documents all work to GMP standards. The role…
Added 24 mins ago
Lead Software Engineer
ZBETA Consulting
Remote, United States
As the Lead Software Engineer, you'll play a foundational role in building ZBeta's Software & AI function from the ground up. Reporting to the SVP of Software & AI Solutions, you'll lead…
Added 28 mins ago
Electrical Design Engineer
Trachte LLC
Madison, WI
As an Electrical Design Engineer at nVent Management Company, you will be a crucial technical resource responsible for the accuracy, quality, and intent of electrical project documentation.…

Thrive

Systems Engineer

SC, United States

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Job details

Experience: 2–3 years of IT support experience in a help desk or service desk environment;
Posting language: English
Posted: Nov 6, 2026

Original job description

About us:

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview:

This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and updating support tickets and coordinating communication with engineers when assistance is available. Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-technical audiences. Thrive seeks individuals with strong technical aptitude, excellent verbal and written communication skills, and a desire to learn and grow across all aspects of IT while delivering world-class support.

Responsibilities:

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting all actions in Thrive’s tools.
Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
Ask clarifying questions to fully understand client concerns and escalate issues to engineers when required due to time, complexity, or skill level.
Manage the daily prioritization, coding, and routing of service incidents and requests.
Follow Thrive's established best practices for task management
Set and manage client expectations throughout the troubleshooting process, maintaining a focus on both prompt resolution and world-class customer service.
Develop a strong understanding of Thrive products and their integration into client environments to ensure efficient and effective issue resolution.
Work with and document diverse client computing environments, including unfamiliar workstation, server, and network configurations, to determine the fastest path to resolution.

Requirements

2–3 years of IT support experience in a help desk or service desk environment; MSP experience preferred.
Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms.
Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive), and common line-of-business applications, including Office and Outlook configuration.
Working knowledge of Active Directory/Entra, mobile device configuration and troubleshooting, workstation hardware, printers, and peripherals.
Basic networking knowledge, including TCP/IP, DNS, and DHCP.
Strong customer service focus with the ability to clearly communicate technical concepts to non-technical users.
Excellent written and verbal communication, documentation, and time-management skills.
Ability to work independently and collaboratively in a team environment.
Availability to work after hours or participate in on-call rotations as required.

Optional Qualifications:

Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications:

CompTIA A+
CompTIA Network+
Microsoft 365 Fundamentals (MS-900)
ITIL Foundation (v4).

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More about this job

Skills

Technical support
Communication skills
Communicate with customers
First response
Troubleshooting
Prioritization
Manage schedule of tasks
Customer service
ServiceNow
Microsoft Windows
Apple macOS
Microsoft 365
Microsoft Outlook
Microsoft Teams
Microsoft Office
Microsoft Active Directory
DNS
DHCP
Documentation
Time management
Work independently
A+
Network+
ITIL

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