Jobs in the United States

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Added 1 min ago
Combat Survivor Evader Locater (CSEL) Systems Engineer (Experienced or Lead)
The Boeing Company
Huntington Beach, CA
We are looking for an experienced Systems Engineer to be responsible for the design, support, and maintenance of ground-based infrastructure. This position will include support of systems…
Added 1 min ago
Gigabit Ethernet Data Multiplex System (GEDMS) Communications & Network Systems Engineer (Experienced or Lead)
The Boeing Company
Huntington Beach, CA
…Gigabit Ethernet Data Multiplex System (GEDMS) Communications & Network Systems Engineer to support System Network Architecting and Application Engineering activities in Huntington Beach,…
Added 1 min ago
Gigabit Ethernet Data Multiplex System (GEDMS) Adaptation Data Systems Engineer (Experienced or Lead)
The Boeing Company
Huntington Beach, CA · Pascagoula, MS · Bath, ME
…Ethernet Data Multiplex System (GEDMS) Adaptation Data Systems Engineer to support System Application Engineering activities from Huntington Beach, CA; Bath, ME; or Pascagoula,…
Added 5 mins ago
Combat Survivor Evader Locater (CSEL) Systems Engineer (Experienced or Lead)
The Boeing Company
Huntington Beach, CA
We are looking for an experienced Systems Engineer to be responsible for the design, support, and maintenance of ground-based infrastructure. This position will include support of systems…
Added 5 mins ago
Gigabit Ethernet Data Multiplex System (GEDMS) Communications & Network Systems Engineer (Experienced or Lead)
The Boeing Company
Huntington Beach, CA
…Gigabit Ethernet Data Multiplex System (GEDMS) Communications & Network Systems Engineer to support System Network Architecting and Application Engineering activities in Huntington Beach,…
Added 5 mins ago
Gigabit Ethernet Data Multiplex System (GEDMS) Adaptation Data Systems Engineer (Experienced or Lead)
The Boeing Company
Huntington Beach, CA · Pascagoula, MS · Bath, ME
…Ethernet Data Multiplex System (GEDMS) Adaptation Data Systems Engineer to support System Application Engineering activities from Huntington Beach, CA; Bath, ME; or Pascagoula,…
Added 9 mins ago
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Quality Manager
Actalent
Lawndale, CA
- $130,000 to $150,000 USD / year
Lead, maintain, and continually improve the companys quality management system (QMS) in compliance with FDA regulations, ISO standards, and other applicable regulatory requirements.
Added 9 mins ago
A
Project Manager
Actalent
Sidney, OH
- $100,000 to $120,000 USD / year
Job Title: Project ManagerJob DescriptionThis Project Manager role focuses on leading complex, engineer-to-order machinery and industrial equipment projects from customer order through…
Added 10 mins ago
Staff Design Evaluation Engineer
Analog Devices Inc.
NC
The Power Control team is seeking a highly experienced Staff Design Evaluation Engineer to support our Datacenter and Energy Business Unit at ADI's Research Triangle Park location in North…
Added 15 mins ago
Senior Industrial Engineer
Readerlink Distribution Services
Romeoville, IL
The Senior Industrial Engineer is responsible for developing, implementing, and sustaining optimal, cost-effective distribution processes, engineered labor standards, and labor management…
Added 19 mins ago
Sr Network Engineer
Disney Entertainment & Sports LLC
Glendale, CA · New York, NY
We are looking for a Senior Network Engineer for Data Center, Backbone, & CDN who is passionate about large-scale network infrastructure. This is a technical leadership role within our…
Added 21 mins ago
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Data Scientist
Forus
New York, NY
- $170,000 to $275,000 USD / year
Forus is building an AI-powered network that connects doctors, pharmacies, payers, and biopharma to accelerate new science to patients.
Added 25 mins ago
Engineer/Sr Engineer, IT Cybersecurity Governance, Risk & Compliance
United States
As a Cybersecurity GRC Engineer/Sr. Engineer focused on Risk Management, you will help shape and advance cybersecurity risk management capabilities that translate technical risk into…
Added 26 mins ago
Hardware Test Engineer
Astranis
San Francisco, CA
…buyers with stringent requirements for uptime, data security, network visibility, and…
Added 28 mins ago
Software Development Engineer III, AWS AI/ML Servers
Amazon.com Services LLC
Seattle, WA
We are seeking a Software Development Engineer to design and build the software that operates our accelerated compute fleet: fleet-management services, orchestration and remediation control…
Added 28 mins ago
VL
Supplier Development Engineer
Vital Lyfe
Los Angeles, CA
- $100,000 to $116,000 USD / year
Build the supplier network behind a field deployable water system. Architect quality and reliability into the supply chain from day one and help turn a prototype into a product that can…
Added 35 mins ago
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Senior Security Engineer, Infrastructure Security
ClickUp
Remote, United States
- $160,000 to $210,000 USD / year
Infrastructure Security at ClickUp secures the cloud, compute, network and access layers underneath ClickUp: a multi-account AWS organization, a large Kubernetes fleet, infrastructure…
Added 36 mins ago
Specialist, Electrical Engineer (Carlsbad, CA)
L3Harris Technologies
Carlsbad, CA
L3Harris is seeking an Electrical Engineer with knowledge of Analog, Digital, or RF engineering. Participate in complex projects or processes with general oversight. Communicates within and…
Added 39 mins ago
Systems Engineer
Thrive
SC
…look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience…
Added 44 mins ago
Senior Product Operations Engineer, Space
Anduril Industries
Costa Mesa, CA
We are looking for a Senior Product Operations Engineer to join our Space team in Costa Mesa, CA someone who brings deep technical credibility and the leadership presence to match. This is…
Added 44 mins ago
Senior DevOps Engineer, Space
Anduril Industries
Costa Mesa, CA
We are looking for a Senior DevOps Engineer to join our Space team in Costa Mesa, CA someone who brings deep technical credibility and the leadership presence to match. This is not a…
Added 45 mins ago
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Metallurgical Engineer
Actalent
Waukesha, WI
- $76,000 to $115,000 USD / year
Lead process improvement initiatives focused on safety, quality, delivery, and cost optimization throughout the manufacturing process.
Added 45 mins ago
A
Construction Superintendent
Actalent
Apopka, FL
- $40.87 to $48.08 USD / hour
Identify long-lead items and collaborate with the Project Engineer to prevent schedule impacts.
Added 45 mins ago
Sr Electrical Design Engineer
Actalent
Cedar Park, TX
Job Title: Senior Electrical Design EngineerJob DescriptionThe Senior Electrical Design Engineer provides advanced technical expertise in facilities and industrial power systems, delivering…
Added 46 mins ago
Lead Systems Engineer - Tolling Delivery
Kapsch TrafficCom USA Inc.
Austin, TX
As Lead Systems Engineer, you'll hold the highest level of technical ownership on our Systems Engineering track, joining a dispersed, cross-disciplinary team of hardware, software, and…

Thrive

Systems Engineer

SC, United States

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Job details

Experience: 2–3 years of IT support experience in a help desk or service desk environment;
Posting language: English
Posted: Nov 6, 2026

Original job description

About us:

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview:

This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and updating support tickets and coordinating communication with engineers when assistance is available. Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-technical audiences. Thrive seeks individuals with strong technical aptitude, excellent verbal and written communication skills, and a desire to learn and grow across all aspects of IT while delivering world-class support.

Responsibilities:

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting all actions in Thrive’s tools.
Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
Ask clarifying questions to fully understand client concerns and escalate issues to engineers when required due to time, complexity, or skill level.
Manage the daily prioritization, coding, and routing of service incidents and requests.
Follow Thrive's established best practices for task management
Set and manage client expectations throughout the troubleshooting process, maintaining a focus on both prompt resolution and world-class customer service.
Develop a strong understanding of Thrive products and their integration into client environments to ensure efficient and effective issue resolution.
Work with and document diverse client computing environments, including unfamiliar workstation, server, and network configurations, to determine the fastest path to resolution.

Requirements

2–3 years of IT support experience in a help desk or service desk environment; MSP experience preferred.
Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms.
Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive), and common line-of-business applications, including Office and Outlook configuration.
Working knowledge of Active Directory/Entra, mobile device configuration and troubleshooting, workstation hardware, printers, and peripherals.
Basic networking knowledge, including TCP/IP, DNS, and DHCP.
Strong customer service focus with the ability to clearly communicate technical concepts to non-technical users.
Excellent written and verbal communication, documentation, and time-management skills.
Ability to work independently and collaboratively in a team environment.
Availability to work after hours or participate in on-call rotations as required.

Optional Qualifications:

Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications:

CompTIA A+
CompTIA Network+
Microsoft 365 Fundamentals (MS-900)
ITIL Foundation (v4).

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More about this job

Skills

Technical support
Communication skills
Communicate with customers
First response
Troubleshooting
Prioritization
Manage schedule of tasks
Customer service
ServiceNow
Microsoft Windows
Apple macOS
Microsoft 365
Microsoft Outlook
Microsoft Teams
Microsoft Office
Microsoft Active Directory
DNS
DHCP
Documentation
Time management
Work independently
A+
Network+
ITIL

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