- At Grease Monkey, we believe that great service starts with great people. While we are in the automotive care business, our focus is taking care of people, both our customers and our team. We pride ourselves on fast, honest, and friendly service, and we provide a supportive environment where you can learn valuable skills, grow professionally, and build a career.Who We Are Looking For You don't need to be a certified mechanic or have years of auto repair experience to join our team, we will teach you technical skills! What we can’t teach is drive, attitude, and work ethic. We are looking for team members who:
- Take Initiative: You don't wait to be told what to do. When you see something that needs cleaning, organizing, or fixing, you step up and do it.
- Are Customer-Focused: You enjoy meeting people, greeting them with a warm and welcoming smile, and making sure they have an outstanding experience.
- Have a Strong Work Ethic: You take pride in doing honest, quality work every day and showing up reliably for your team.
- Are Eager to Learn: You bring a positive, open-minded attitude and are excited to absorb new knowledge and master new processes on the job. What You’ll Do
- Deliver Exceptional Customer Service: Warmly greet every customer who arrives, answer basic questions, and ensure they feel welcomed and valued.
- Master the Process: Work side-by-side with our experienced team to learn step-by-step automotive maintenance processes, including oil changes, fluid checks, tire rotations, and safety inspections.
- Keep Things Running Smoothly: Proactively maintain a clean, organized, and safe shop environment and pit area.
- Work as a Team: Communicate effectively with teammates to perform fast, accurate, and high-quality preventative maintenance. Qualifications & Requirements
- Positive Attitude & Driven Mindset: A proactive personality and a genuine desire to learn and succeed.
- Strong Communication: Ability to speak comfortably and courteously with customers and team members.
- Dependability: Punctual, reliable, and ready to work with a strong sense of responsibility.
- Physical Capability: Ability to stand for long periods, work in a fast-paced shop environment, and lift up to 50 lbs.
- Valid Driver’s License (preferred/required depending on shop needs). What We Offer
- Paid On-the-Job Training: Comprehensive training in automotive preventative maintenance - no prior mechanic experience needed!
- Career Growth: Opportunities for advancement into supervisor, assistant manager, or manager roles.
- Competitive Pay & Incentives: Starts at $13 and goes up, plus employee discounts.
- Supportive Team Environment: A friendly, fast-paced work environment where hard work and initiative are noticed and rewarded. Ready to Join the Team?
If you are dependable, proactive, and ready to learn valuable skills while helping customers every day, we want to hear from you! Apply today by submitting your resume or visit our location to introduce yourself!
- Grease Monkey is looking for an outgoing, safe, personable and friendly customer service associate with a great work ethic to help the customer and inform them of what we are working on in their vehicle in a fast-paced environment.
- MUST be reliable, and MUST love taking care of customers.
- Service writer is a plus but not necessary. Wage is based on previous experience.
Responsibilities:
Welcome customers immediately in a professional manner. requirements, Grease Monkey services and pricing during the Welcome, Wait/Show and Departure.
- Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection.
- Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers.
- Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card.
- Remind departing customers to submit feedback about their visit.
- Thank all departing customers and remind them to return.
- Resolve customer complaints and damage claims.
Qualifications
- Skills: Sales, Customer Service, Intermediate Computing skills
- Basic literacy (ready, writing, math skills); Verbal communication skills
- Ability to learn and implement multiple software platforms.
- Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools
- Previous experience managing a retail automotive center or equivalent related business required
Working Conditions Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.