Jobs in the United States

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Product Development Manager
CRH
Centennial, CO
- $120,000 to $150,000 USD / year
Must have the ability to lift and carry small parcels, packages and other items
Added just now
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Product Development Manager
CRH
Centennial, CO
- $120,000 to $150,000 USD / year
Must have the ability to lift and carry small parcels, packages and other items
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Nursing Coordinator (Nurse)
VisionQuest
Tucson, AZ
- $78,000 USD / year
12-hour shifts
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Study Coordinator
TEKsystems
Waltham, MA
- $22 to $24 USD / hour
…multiple participants at time under the supervision of the Study Lead who will be on site and provide training and…
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Recuperative Care Operations Manager
Whole Person Care Clinic
Sacramento, CA
…leadership and strategic oversight for WPCC’s recuperative care program, ensuring high-quality client services and operational excellence across the site. This position combines direct site…
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Sales Associate
Lands' End
Exton, PA
Ability to inspire, motivate, and lead a team to achieve goals.
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Seasonal Sales Associate
Lands' End
Exton, PA
Ability to inspire, motivate, and lead a team to achieve goals.
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Senior Manager, Operations Support
Guardian Pharmacy Services Management, LLC
Atlanta, GA
…are seeking a Senior Manager, Pharmacy Operations Support to lead pharmacy system conversions, optimize workflows, and serve as a trusted advisor to pharmacy teams across our…
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Strive to Be Music Team Manager
Church
Salt Lake City, UT
Design, seek approval for, and lead a program that helps Church areas write, produce and release their own music: services offered, processes and templates, and how content moves between…
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Senior Fund Accountant, Private Credit
Alter Domus
Chicago, ND
Develop leadership skills by demonstrating a willingness to lead projects and offer input; and
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Teacher Preschool
Amazing Explorers Academy Hamlin
Winter Garden, FL
Must possess a high school diploma or its equivalent
Added 1 min ago
Resident Chef (Sur La Table)
CSC Generation
Madison, WI
With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table –…
Added 1 min ago
Manufacturing Engineering Intern - Medical Device Manufacturing
Jabil Inc.
Monument, CO
Jabil’s Summer Internship Program was recognized as one of the Top 100 Internship Programs in the country for 2026 by WayUp. This is the result of a holistic and engaging experience that…
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Lead Recruiter
Jabil Inc.
Florence, KY
As the Lead Recruiter, you will drive the talent acquisition strategy by partnering with business leaders to identify, attract, and hire top talent for critical roles. You will lead…
Added 1 min ago
Vice President, Advisory Services: ECS
CHG Management, Inc.
Salt Lake City, UT
…(SVP, ECS and above) on advisory revenue, Client Advisory Board program health, and market…
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Director, Business Development
Loft Federal
DC · Arvada, CO · Washington, DC
…the federal government, the contracting community, and key program influencers. You understand Intelligence Community acquisition, competitive positioning, and long-term relationship…
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HK
School-Age Childcare Site Director – After School
HEALTHY KIDS PROGRAMS
Hancock, NH
- $18 USD / hour
Healthy Kids Programs is hiring a School-Age Childcare Site Director for our After School Program at Wells Memorial School for the 2026–2027 school year.
Added 1 min ago
HK
School-Age Childcare Site Director – After School
HEALTHY KIDS PROGRAMS
Newport, NH
- $18 USD / hour
Healthy Kids Programs is hiring a School-Age Childcare Site Director for our After School Program at Croydon Elementary School for the 2026–2027 school year.
Added 1 min ago
HK
School-Age Childcare Site Director – After School
HEALTHY KIDS PROGRAMS
Wilton, NH
- $18 USD / hour
Healthy Kids Programs is hiring a School-Age Childcare Site Director for our After School Program at Highbridge Hill Elementary School for the 2026–2027 school year.
Added 1 min ago
HK
School-Age Childcare Site Director – After School
HEALTHY KIDS PROGRAMS
Swanzey, NH
- $18 USD / hour
Healthy Kids Programs is hiring a School-Age Childcare Site Director for our After School Program at Nelson Elementary School for the 2026–2027 school year.
Added 1 min ago
HK
Early Childhood Lead Teacher & Program Leader
HEALTHY KIDS PROGRAMS
Thendara, NY
- $17 to $20 USD / hour
Healthy Kids Programs is looking for an Early Childhood Lead Teacher & Program Leader to join our team at Town of Webb Union School. You'll lead a classroom serving children 10 months…
Added 1 min ago
HK
Early Childhood Learning Teacher Assistant
HEALTHY KIDS PROGRAMS
Thendara, NY
- $16 USD / hour
Your child can participate in a safe, structured, and engaging program while you focus on your work - without the cost and hassle of arranging separate childcare.
Added 1 min ago
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Early Childhood Lead Teacher & Program Leader
HEALTHY KIDS PROGRAMS
Hillsdale, NY
- $20 to $22 USD / hour
Healthy Kids Programs is looking for an Early Childhood Lead Teacher & Program Leader to join our team at Taconic Hills Elementary School. You'll lead a classroom serving children 10 months…
Added 1 min ago
HK
Early Childhood Learning Teacher Assistant
HEALTHY KIDS PROGRAMS
Hillsdale, NY
- $16 USD / hour
We can also work with you to schedule morning shifts on some days and afternoon shifts on others
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HK
Early Childhood Learning Teacher Assistant
HEALTHY KIDS PROGRAMS
Seneca Falls, NY
- $16 USD / hour
Healthy Kids Programs is hiring an Early Childhood Learning Teacher Assistant for our program in Waterloo, NY for the 2026–2027 school year.

ThoroughCare, Inc.

Manager, CX

Pittsburgh, PA, United States

$110,000 to $135,000 USD / year

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Job details

Pay: $110,000 to $135,000 USD / year
Posting language: English
Posted: Nov 12, 2026

Original job description

About ThoroughCare, Inc.

ThoroughCare, Inc. is a healthcare technology platform, founded in 2013 and headquartered in Pittsburgh, PA. Our targeted solutions assist various Healthcare Professionals, Payers, ACOs, Pharmacies, Hospitals and other HCQP organizations with their participation in value-based care management and wellness programs - whether it's fee-for-service, shared-risk or capitation-based. Our focus is on the combination of improved patient quality of life, reduced spending, and increased revenue. ThoroughCare software is currently used to support over 1,000,000 patients across nearly 700 primary care and specialty practices across the United States. We are driven by our passion to improve the quality of life for every person we encounter. Our mission is to simplify integrated whole patient care by extending the care setting beyond the facility and into the patient home, empowering care teams through features designed with clinicians in mind, and we are looking for motivated and experienced individuals to join us on our journey. For more information about ThoroughCare: http://www.thoroughcare.net/

About the role

ThoroughCare is investing in scaling our growth team to support the continued expansion of our clients, and is looking for a Manager, Client Experience with a strong professional background in healthcare, specifically within the care management, care coordination, and care navigation market.

The Manager, Client Experience leads our Client Experience team and is accountable for the retention, satisfaction, and growth of our existing client partnerships. You will coach and develop a team of Client Experience professionals while serving as a strategic advisor to key accounts. You will lead program implementations, allocate team resources, facilitate ongoing client business goal and strategy discussions, identify expansion opportunities, and partner with Sales to close them.

This role will serve as a critical partner to our Product Management team to ensure the ThoroughCare product roadmap includes customer-needed capabilities that are timely, compliant, and market relevant.

The Manager, Client Experience will have the opportunity to use their experience and skills in an environment that fosters continuous learning and growth and a highly collaborative team atmosphere. This includes the chance to learn from the executive team and the potential for future leadership roles at a rapidly growing healthcare software company.

This position is based in Pittsburgh, PA, and candidates who can work from our headquarters are preferred. Remote candidates located in the U.S. will also be considered.

What you'll do

Lead, coach, and develop a team of Client Experience professionals, setting clear goals tied to the Annual Operating Plan (AOP) and holding regular one-on-ones and performance reviews.
Allocate team resources across client implementations, onboarding, and ongoing support so every client receives consistent, high-quality service.
Own retention of the client base, with a target of 95% or higher, by monitoring account health, identifying at-risk clients early, and leading save plans.
Execute Strategic Business Reviews to identify client needs and pain points that would benefit from expanded services.
Build relationships with departmental buyers, clinical leaders, and executive sponsors within existing accounts.
Identify upsell and expansion opportunities, develop ROI-driven business cases, and partner with Sales to close expansion revenue as defined in the AOP.
Develop and maintain a growth plan for each key client, positioning ThoroughCare as a long-term strategic partner.
Share client feedback and market needs with Product Management to shape the product roadmap.
Report on team and portfolio performance, including retention, expansion, and client satisfaction, to the VP, Clinical Services.

Qualifications

Required

Bachelor’s degree
5+ years of experience in healthcare, healthcare technology, or healthcare services
3+ years in a client-facing role such as account management, customer success, or client services
2+ years of experience leading, coaching, or supervising a team
Proven track record of retaining clients and growing revenue within an existing customer base
Ability to translate technical product features into ROI-driven business cases for healthcare executives
Demonstrated ability to build relationships and achieve alignment with clients and internal teams
Strong written and verbal communication skills, with a track record of presenting clinical and business value to senior management

Preferred

Experience with Chronic Care Management, Remote Patient Monitoring, Care Management, and/or Value-Based Care
Clinical background (note that this is not a clinical care delivery position)
Experience at a healthcare software (SaaS) company or another fast-growing, evolving organization
Experience using a CRM such as HubSpot or Salesforce

Compensation and Benefits

Salary: $110,000 to $135,000 per year, based on experience, qualifications, and location
Bonus: Eligible for the annual company bonus pool, based on company performance. This role is not commission-based.
Benefits: Health insurance, paid vacation, 401(k), and career advancement opportunities

This position is full-time and available immediately. Benefits include health insurance, paid vacation, 401k, and career advancement opportunities. This is an excellent opportunity to build your career with a growing healthcare software company.

Candidates may be asked to take a skills test to further determine qualifications for the role.

All candidates are subject to a background check and must be authorized to work in the United States. Please note that ThoroughCare is an Equal Opportunity Employer. We celebrate diversity and are fully committed to maintaining an inclusive environment for all employees that is free of discrimination and harassment.

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Jobs in the United States