Retail Sales Coordinator

OBJECTIVES:

1. To assist the manager in fulfilling financial goals for the retail department.
2. To promote the winery, keeping in mind the best interests of the winery and the best interests of the customers.
3. To be able to provide backup and carry out the responsibilities of the retail manager when necessary.
4. To provide support and suggestions to the manager in a trustworthy and confidential matter.
5. To continually strive to make the retail store attractive and interesting area destination, using displays, signage advertising and innovative retail merchandising.

RESPONSIBILITIES:

1. Keep track of Champagne inventory daily and restock gondolas.
2. Place wine orders on Thursday for Friday morning delivery & Sunday afternoon or early in the week to restock after the weekend.
3. Maintain needed supplies for the gift shop such bags, tissue paper, register paper, daily report forms, after-hour sales forms, jazz forms, shipping forms & office supplies
4. Become familiar with retail inventory, perform monthly inventory and make notes for the manager when items need reordering and to make the manager aware of damaged or missing merchandise.
5. Have a working knowledge of such jobs as: Inventory, opening and closing, salesclerk responsibilities and to be able to supervise and participate in cleaning and maintenance. Know how to check in new merchandise, price and inventory.
6. Handling cash register, balancing cash drawers.
7. Assist the manager with all purchases including deciding on new merchandise, filling out purchase orders, calling in orders and setting up new accounts. Have all orders approved by the manager.
8. Immediate inventory of all shipments received. Checking in merchandise against the purchase orders, setting the price, marking the items, recording in each manufacturer’s individual file and stocking the shelves.
9. Entering new items into the computer for inventory and updating prices. Approving payment invoices for merchandise received.
10. Scheduling of retail staff making sure all shifts are covered before approving requests for days off, etc.
11. Club membership. Execute monthly clubs’ membership charges, shipping wine orders/club commission
12. Handling customer service issues

PHYSICAL REQUIREMENTS: Must be able to lift cases of wine of 50 pounds.

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Application Question(s):

• How many years of customer service experience do you have?

Experience:

• Wine sales: 3 years (Preferred)